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Just looking for a place for my wife and I to crash for the night while traveling and we were happy with our stay. Price was great, room was clean and breakfast as always for Holiday Inn Express was good.
When we arrived, no one was at the desk to help us. It took several minutes to for someone to hear us calling out and when they came out, no apologies or even a smile was made. There was an antiseptic smell in the lobby...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GoshenResponded 26 March 2017
Thank you for choosing to stay with us and for sharing your thoughts with us. Reading through your review, it is regrettable to knwo that our welcoming staff failed to assist you accordingly upon your arrival. Also, I am sorry about the unpleasant...More
When I tried to get into the pool area the door would not open the lock is apparently broken and the lady at the front desk said that she'd be right with me, meanwhile she continued checking in 4 guests standing in line. I didn't...More
Thank Rick G
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites GoshenResponded 17 March 2017
Hello Rick G,
Thank you for staying at the Holiday Inn Express And Suites, Goshen.
I apologize that your stay was not successful as you would have wanted it to be due to concerns you had with access to the pool area. Despite that, I...More
While visiting my grandma who recently went into a nursing home we stayed in this hotel for the first time. We got in late and as I pulled back the sheets to go to bed I noticed a couple of long dark hairs in the...More
Response from Trina B, General Manager at Holiday Inn Express Hotel & Suites GoshenResponded 17 January 2017
On behalf of The Holiday Inn Express and Suites Goshen, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality we continue to strive for . We genuinely regret the inconvenience caused to you because of this.
I've stayed at this Holiday Inn Express at least once a year for the past 6 years. The rooms are spacious and very clean. The beds and pillows are very comfortable. I'm a stickler when it comes to hotel beds and will only stay in...More
Thank Lara M
Response from Trina B, Manager at Holiday Inn Express Hotel & Suites GoshenResponded 3 January 2017
Thank you for the review of our hotel. I am pleased to hear you have stayed with us for the past 6 years when in the area. I hope the next time you stay with us you will have a chance to try the pancake...More
US$117 - US$194 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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