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Stayed for only two nights and had picked this place strictly by price. It is a budget hotel for sure.
When I checked in, the front desk lady was eating a hotdog and joked about getting sauce on my paperwork. The washing machine was spinning...More
Date of stay: September 2018
Response from 00esa, Manager at Extended Stay America - Fort Wayne - NorthResponded 21 September 2018
Thank you for your review. We're happy to know you found us to be at a fair price and that our location close to the Eagle Marsh was ideal for you. However, we're sorry for the service issues you experienced and for the inconvenience you had...More
My company contracts with this hotel for me to stay in confront away from home.... the staff is always pleasant an treats you like family...I highly recommend this hotel if in the ft Wayne area. Home away from homeMore
Date of stay: August 2018
Thank Steve L
Response from 00esa, Manager at Extended Stay America - Fort Wayne - NorthResponded 10 August 2018
Steve, thank you for being our guest at Extended Stay America once again and recommending us to the future travelers. It’s a pleasure to know you had a comfortable stay and loved the service provided by our courteous associates. We appreciate your business and look...More
Very friendly people here the rooms are nice and got a full kitchen it’s like a little apartment and good parking and and places to eat has a elevator witch is nice if u got a lot of bags and it’s pet friendly and free...More
Date of stay: June 2018
Thank Brandon M
Response from 00esa, Manager at Extended Stay America - Fort Wayne - NorthResponded 23 June 2018
Brandon, thank you for staying at Extended Stay America. We are glad to know you liked our well-equipped room and that you were impressed with our courteous staff. Thanks again, and we look forward to your next visit.
Your not gonna go wrong when staying here, the staff had my reservation info ready when I got there and was ready to assist me asap! I was very pleased with the room except for a loose toilet seat. My only other complaint was that...More
Date of stay: July 2017
Response from 00esa, Manager at Extended Stay America - Fort Wayne - NorthResponded 15 June 2018
Thank you for choosing to stay with us. We’re glad to know you were pleased with your room and that the hospitality provided by our staff met your expectations. However, we’re sorry for the inconvenience you experienced. All these issues you mentioned have been addressed....More
Trying to get someone to speak English while talking on the phone is not going to happen. Many of us were coming in from out of state and our reservations were messed up at which hotel we were booked at. Trying to get them rearranged...More
Date of stay: June 2018
Response from 00esa, Manager at Extended Stay America - Fort Wayne - NorthResponded 12 June 2018
Please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We also regret the unfortunate incident of you losing your...More