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We haven't stayed yet but I had requested two queens instead of the king that was all I had been able to book. I can now see on the reservation that I was upgraded from a studio to a one bedroom with two queens. We...More
We arrived late in the evening and had to be 'buzzed' in which is common with extended stay hotels. This only took moments. After a long day of driving it was nice to be greeted with a smile. The public areas were clean and tidy....More
Response from Anthony R, Manager at Staybridge Suites Elkhart NorthResponded 21 December 2017
Thank you very much for your very kind review. It was great to read that you enjoyed your stay. Hopefully the next time you are in the Michiana area you will be able to stay with us a little longer.
Assistant General Manager...More
Nice hotel in Elkhart. The rooms are amazing. They have a nice fitness center, an indoor pool, and an outdoor basketball court. I would stay here again and highly recommend to family and friends. It is also near many places to eat and close to...More
Recently stayed her for a business function. The rooms are quite nice, spacious and well appointed. Decent complimentary breakfast in the morning.
I was disappointed in the pool. It was not very warm and the water was green.
As to the cleanliness/housekeeping, this area needs...More
Anyone traveling to Indiana and are getting a hotel...do NOT I repeat do NOT stay at Staybridge Suites in Elkhart Indiana on Cassopolis street! They are rude and boujee and prejudice and don't look into things when someone makes a complaint they are quick to...More
1 Thank QueenAmeen
Response from IHGService, Guest Relations Manager at Staybridge Suites Elkhart NorthResponded 18 March 2018
Thank you for letting us know about your experience and choosing to stay with us.
It's quite frustrating to learn that we did not live up to your expectations because of the level of service that we provided. Know that we are always...More
Response from Anthony R | Property representative |
This is Anthony Roberts Assistant General Manager at the Staybridge Suites. I read your question about the swimming pool. The pool is open from 8am till 10pm everyday. There are a few times when the pool... More
This is Anthony Roberts Assistant General Manager at the Staybridge Suites. I read your question about the swimming pool. The pool is open from 8am till 10pm everyday. There are a few times when the pool could be receiving a quick maintenance check that last approximately 30 minutes.
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"Ask to stay away from rooms with children as the noise level can be a bit loud."