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BEST WESTERN Edinburgh/Columbus

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226 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Madison, Wisconsin
Reviewed 2 weeks ago

Nicely appointed room, with recent updates, very comfortable beds. Room was very clean and comfortable. Only issue was a loud AC\Heat unit in the first room, staff swapped us to another room, and pre-checked the unit to make sure it was quiet. Plenty of food choices at that exit, from fast food to sit down family. Added this one to...

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Helpful?
Thank SpiketheBiker
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you so much for taking time to submit your 5 star review of your recent stay at Best Western Edinburgh/Columbus via TripAdvisor. We greatly appreciate this and are so pleased you enjoyed your visit. We are working on more renovations at our property and invite you back to see even more changes! Thanks for being the most important part...

Reviewed 3 weeks ago via mobile

I cannot recommend this place enough!! The room was very clean and modern. The staff were excellent and very friendly. The swimming pool and the fitness room were both clean and well kept. The location is perfect being directly across the street from the outlet mall and several restaurants. They have a great HOT breakfast. Free local newspaper and to...

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Helpful?
Thank Chavis R
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks so much for sharing your experience with other potential guests via TripAdvisor. We are so pleased you enjoyed your stay along with our deluxe hot breakfast. We take great pride in preparing a hot breakfast for our guests! We appreciate your business and look forward to your next visit. Thanks for being the most important part of us! Sheena...

Saint Louis, Missouri
Reviewed 4 weeks ago

Rooms are very outdated and uncomfortable. Bed actually had 2 dents on each side and was raised in the middle. When you only have one night and check in late, its not worth changing rooms. Breakfast was average and they gym is quite poor and outdated also. Service was the only shining light here with a great front desk and...

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Helpful?
Thank Tall-Traveler6ft7
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for your feedback. By letting us know what you liked and disliked about your stay you are helping us to deliver a more superior experience for future guests. I apologize that we fell short in providing you with a wonderful stay. We have been diligently working on renovations to our hotel and always encourage guests to bring any issues...

Reviewed 4 weeks ago

This was my 2nd stay here at this Best Western. Right off the highway, check in was a breeze, very helpful awesome staff as always. Plenty of close places to eat in the area. Breakfast is decent with a few hot items. Room was nice, looks as if they have done some remodeling to the outside since I was last...

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Helpful?
Thank JManElli
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

We thank you very much for your positive feedback regarding your recent stay with us. We greatly appreciate your business and always look forward to your return! Thank you for being the most important part of us:) Sheena Gilley General Manager Best Western Edinburgh/Columbus 812-526-9883

Issaquah, Washington
Reviewed 24 November 2016

Check-in and check-out staff friendly and helpful. Room was good; pet-friendly a plus. Breakfast just fine. Fitness room inadequate; needs to be bigger, needs exercise- friendly floor and new equipment

Review collected in partnership with Best Western
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Helpful?
Thank monicacB4353GL
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for your valuable feedback. By letting us know what you liked and disliked about your stay you are helping us to deliver a more superior experience for our guests. Thanks for your kind comments regarding our staff. We have completed vast renovations at our property and have more planned as well! We invite you back whenever you are...

Reviewed 22 November 2016

The room was clean and quiet with newly updated furnishingsand a comfy bed. The price was right !Breakfast was quite good. We will be back..The young man at the front desk was enthusiastic and helpful and encouraged me to be honest with any suggestions to be made regarding improvements needed. I did suggest that a few tea bags with the...

Review collected in partnership with Best Western
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Helpful?
Thank W4687EOkarenh
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you so much for taking time out of your day to submit your TripAdvisor survey. We appreciate all of your valuable feedback. We will consider putting tea bags in our rooms as they do work in our in room coffee pots as well. In the mean time I wanted to make you aware that we do have coffee, tea,...

Reviewed 15 November 2016

We visited Columbus, IN in Sept 2016 due to a family illness. Since we were not able to stay with family, we needed somewhere to stay for two weeks. Since we were going to be there for a while, we decided that my husband would also work while we were up there visiting since his job allows him to work...

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Helpful?
Thank Evie C
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us...

Winslow, IN
Reviewed 14 November 2016

Was going shopping at the potlet mall and it is close but across the main highway so you have to drive to the mall. That part I did not particularly like , but it was quit and staff was friendly and helpful. The room we had was newly remodeled. The breakfast was good as well.

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Helpful?
Thank Sue N
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for all of your feedback. We appreciate all of our guest feedback as this helps us to improve on our guest experiences. We are diligently working on more renovations at our property so we can hopefully exceed your expectations in the future. We appreciate your business and hope to have another opportunity to accommodate you! Have a great day!...

Indiana, United States
Reviewed 10 November 2016

This hotel is a pleasure all around. Staff very friendly and welcoming. Beautifully updated decor. Clean remodeled rooms spacious, comfortable and relaxing. Great hot breakfast, much more than the basic even included a warm prepared breakfast. burrito !

Review collected in partnership with Best Western
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Helpful?
Thank Shelley Y
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for your valuable feedback regarding your most recent stay at the Best Western Edinburgh/Columbus. It was a pleasure accommodating you, we are glad you enjoyed our deluxe hot breakfast and newly remodeled rooms! We appreciate your business and hope to see you in the future! Kindest Regards, Sheena Gilley Manager Best Western Edinburgh/Columbus 812-526-9883

Bloomington, Indiana
Reviewed 24 October 2016

This place was close and convenient to Edinburgh Outlets and to restauramts. The staff was very friendly and helpful. The free breakfast was very very good. The indoor swimming pool was very nice and the pool water was warm and comfortable.

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Helpful?
Thank kathylewis47421
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for taking time to submit your review via TripAdvisor. We're happy you enjoyed our hotel's friendly service, convenient location, deluxe hot breakfast, and indoor heated saltwater pool! You're feedback is greatly appreciated and we hope you'll visit us again for your next stay in Edinburgh, IN! Sheena Gilley Manager Best Western Edinburgh/Columbus 812-526-9883

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the small town charm and big city amenities of this Edinburgh, Indiana hotel, just minutes from Camp Atterbury, downtown Columbus and Edinburgh Premium Outlets. Located between Indianapolis and Louisville, the BEST WESTERN Edinburgh/Columbus in Edinburgh offers access to both downtown Indianapolis and downtown Columbus. Easily accessible from Interstate 65 or US 31, the property is also a great home away from home while exploring local attractions. Guests at this Edinburgh hotel can shop to their heart's delight at the Edinburgh Premium Outlets, just across the street, or learn fascinating history at Camp Atterbury, a National Guard training facility. Features & Amenities Complimentary Breakfast Indoor pool Fitness center Pets Allowed High Speed Internet ... more   less 

Additional Information about BEST WESTERN Edinburgh/Columbus

Address: 11780 N US Highway 31, Edinburgh, IN 46124 (Formerly BEST WESTERN Horizon Inn)
Region: United States > Indiana > Edinburgh
Price Range: €71 - €101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Edinburgh/Columbus 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Edinburgh/Columbus staff and other travellers.
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Questions? Get answers from BEST WESTERN Edinburgh/Columbus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a newly refurbished room.”
 of 5 bubbles JManElli, 20 Dec 2016 | Read review
“Request a newly remodeled room”
 of 5 bubbles SueN45, 14 Nov 2016 | Read review
“The hotel is located across from a nice outlet mall and had a good restaurant close by.”
 of 5 bubbles stephaniew248, 21 Sep 2016 | Read review
“My first floor room 104 was freshly redone”
 of 5 bubbles JManElli, 10 May 2016 | Read review
“Ask in advance for a first floor room; stairs only.”
 of 5 bubbles PhantomRhino, 20 Apr 2016 | Read review
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