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Stayed here for a week. Housekeeping didn't arrive until 5:45pm one day. Dinner from the Bistro took 1.5 hours to prepare. Breakfast the next day never arrived, happy to take my money and ask for a tip before anything arrived, happy to forget to actually...More
Thank Andrew H
Response from Justin K, General Manager at Courtyard Columbus Tipton LakesResponded 6 May 2017
We apologize for your poor experience at our hotel. This is not the normal and would love the opportunity to show you this on your next visit to Columbus. Please reach out to me if you would like to speak further about your stay....More
We had 3 couples that stayed here on our way down to Nashville. My hubs and I stayed here a few years ago and tried to get a room for this trip also because it was up to date, clean, and quiet. Bedrooms have granite...More
Staff at check in was friendly and helpful. Parking area was well lighted and clean. Room was clean and nicely furnished as expected at a Marriott property. Lounge area was busy with a very relaxed atmosphere. Would definitely stay again when in the area.
The hotel staff were nice, polite and we frankly the best part of my stay. There is no Continental breakfast, only a Starbucks inside. They do offer a complementary breakfast which consists of only oatmeal.
The hotel offers adult beverages in the evening, which were...More
Response from Justin K, General Manager at Courtyard Columbus Tipton LakesResponded 7 February 2017
Thank you so much for your review we appreciate all your feedback and we will use it to improve our guest experience. Thank you again for the review and hope to be your choice of hotel in Columbus!
Sorry but nothing special about this hotel. It's adequate with spacious rooms, all the necessities, a bar and breakfast spot. The place is sterile however, the HVAC is noisy, the Starbucks coffee you pay for is watery and you have to drive to any restaurants...More
Thank John A
Response from Justin K, General Manager at Courtyard Columbus Tipton LakesResponded 6 February 2017
We would like to apologize for the inconveniences during your recent stay. We have shared your feedback with the appropriate departments to better our hotel. We appreciate your feedback and wish you safe travels.