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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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429 Reviews from our TripAdvisor Community

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Corning, New York
Reviewed 25 February 2017

Easy check in. Right off highway. Had lost luggage and they made sure I got it. Breakfast was very good and staff were very pleasant. Overall great hotel for business. Would definitely book there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank SusieP0728
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

SusieP0728, Thank you for your kind words, I am glad our staff was able to make a bad day of travel with lost luggage pleasant. We look forward to welcoming you back next time your travels bring you to the Carmel area.

Three Rivers, United States
Reviewed 24 February 2017

I love this hotel. However, this location boasts very hard, unyielding mattresses and a "sleep number" system which, at least in our room, was non-functioning. Aside from this, the hotel is wonderful and lives up to all of my expectations. But, if the bed sucks, then all the other amenities in the world really are secondary.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sarah E
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Sarah E, Thank you so much for taking the time to fill out Trip Advisor about your stay. Thank you so much for the kind words about our hotel. I hate the fact you did not find your bed comfortable. We do have two different mattress in the hotel, so maybe on your next stay we can try our Serta...

Richardson, Texas
Reviewed 22 February 2017

I generally like the Hilton Garden Inn concept. Some properties pull it off better than others. This is one of the good ones. Nice lobby, nice rooms, good breakfast, nice service. Nothing really exceptional except that it all works for a Road Warrior.

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Helpful?
Thank Kay K
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Hi Kay! Thank you so much for taking the time to visit Trip Advisor about your stay. I am glad that you feel our property "pulls off" our concept better than others, but I would love to know from a "Road Warrior" what we could do to make your stay exceptional. My email is Jessica.Daugherty@Hilton.com,or my office number is 317-581-9400...

Fort Wayne, United States
Reviewed 19 February 2017

The staff is always helpful and welcoming at this hotel. The breakfast is excellent, though it is a charged breakfast and not free. The rooms are clean and it very conveniently located with many local restaurants close by. Works very well for me when visiting my Indy office. I will always recommend this location to fellow business travelers. Very clean.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank craigdB6037WL
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

craigdB6037WL, Thank you so very much for taking the time to vistit Trip Advisor about your stay! I am glad that we are your home away from home when in the Carmel area! Please let us know if there is every anything we can do to make your stay more enjoyable!

Carmel, United States
Reviewed 31 January 2017

The front desk staff is awesome and the breakfast is spectacular. The room was clean but the bed is a little too firm for me. Upon my arrive the bathroom toilet was broken so they moved us across the hall. The bar service as ridiculously slow to the point by the time my drink arrive I gave it to another...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 997mariannm
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

997mariannm, Thank you for taking the time to fill out TripAdvisor about your stay with us. I am happy to announce that our renovations are almost complete. I am glad that you enjoyed our staff and our breakfast! I personally think we have the best breakfast in the business! I certainly will look into why our beverage service was so...

Granger, Indiana
Reviewed 22 January 2017

Great location and clean property with helpful staff. Undergoing a restaurant/bar/lobby-remodel (which was needed). Air/heat is a window-mounted unit (therfore a little noisy compared to central air). Awesome breakfast offerred.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paulaR3612BV
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

paulaR3612BV, Thank you for taking the time to fill out TripAdvisor about your stay. I just love our new lobby decor don't you? I hope you stay with us the next time your travels bring you to the Carmel area so you can see the finished product!

Dayton, Ohio
Reviewed 17 January 2017

Great property close to restaurants and easy to get to and from. This is the fourth time staying here and it remains consistently good. The remodeling is not an issue and the hotel is what I have come to expect from HGI!

Review collected in partnership with Hilton Garden Inn
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Thank roberty407
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

roberty407, Thank you for taking the time to visit TripAdvisor about your stays with us. I am delighted to hear we have become your hotel of choice in the Carmel area. I am happy to report that renovations are almost complete! We can't wait to welcome you back!

Miami, United States
Reviewed 15 January 2017

Great overall service, all personnel, was very professional with a great positive attitude. I really recommend this Hotel. A very reasonable room rate, the breakfast was excellent, but most of all the service was out of the ordinary. I really recommend it.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H3171KAjohns
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

H3171KAjohns, Thank you so very much for taking the time to visit TripAdvisor about your stay. I am thrilled that you enjoyed your stay with us. I can not wait to share your kind words with our staff. We look forward to welcoming you back the next time your travels bring you to the Carmel area!

Cedar Lake
Reviewed 7 January 2017

I picked this hotel because it was the closest to my destination.. The rooms are very cramped to me. My room was facing the expressway and there was a very bright light shining near the room and of course the curtains dont close. I also don't understand why a continental breakfast could not be served instead of having to pay...

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Helpful?
Thank Michelle T
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Michelle T, Thank you so much for taking the time to Visit Trip Advisor about your stay. I hate to hear that you did not enjoy your stay with us. Each of our guest rooms has black out shades so that the light will not come in the room, I hate that the lights disturbed you. The Hilton Garden Inn...

Reviewed 3 January 2017

We stay at Hilton Gardens relatively frequently and this one lives up to the brand. Nice, clean hotel room, reasonably priced. This hotel is undergoing renovation to their restaurant area but has the free breakfast set up in a meeting room. The service was great! The beds are firm (not really what I like but I know a lot of...

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Helpful?
Thank David H
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

David H, Thank you for the kind words about our hotel. We do love to give back to our community. We are proud to be a part of the Indianapolis and Carmel area. Thank you for the understanding with our renovations, please comeback and visit us when they are finished! I think you will really be impressed with the new...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently located near the Carmel Arts and Design District, the Hilton Garden Inn Indianapolis/Carmel is adjacent to shopping, dining and Carmel's corporate corridor. Our hotel in Carmel, Indiana is seven miles from the Indianapolis Executive Airport and 28 miles from Indianapolis International Airport. Enjoy cooked-to-order omelets, waffles and pancakes from our Garden Grille Restaurant for breakfast, and enjoy our dinner menu that offers everything from sandwiches to steak, seafood and pasta. Relax after work with an appetizer and a drink from the Pavilion Lounge at our hotel in Carmel, Indiana. You also have the option to order evening room service or purchase a ready-to-cook meal from the 24-hour Pavilion Pantry®. ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Region: United States > Indiana > Hamilton County > Carmel
Price Range: €116 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hilton Garden Inn Indianapolis/Carmel Indiana
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travellers.
2 questions
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carmel, In
Jenison
10 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor. Ours had some road noise but not bad.”
KayK616, 21 Feb 2017 | Read review
“Odd numbered rooms will most likely be quieter.”
SeekingVines, 4 Oct 2016 | Read review
“307 was quiet and comfortable.”
JeanR63, 19 Aug 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
ahergen, 3 Jan 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
LoveTraveling86, 30 Sep 2015 | Read review
5 of 5