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Courtyard Chicago Wood Dale/Itasca

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Traveller (38)
Room & Suite (28)
Dining (13)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room service
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Hotel links
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168Reviews
86Photos
3Q+A
27Room tips
Traveller rating
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Popular mentions
Its my first time to check in using my Marriott app. I was traveling from New York and was arriving early to Chicago for work. So i downloaded the app and tried to check in while waiting for my flight. Viola, it had an option to check in early and just a few clicks i was done.
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I've stayed at the Hyatt 1 mile west of this Courtyard several times over several years for work, we chose Courtyard this time because it was a few minutes closer to our job site. Bad choice, and I won't be back. (Obviously, this review is somewhat biased by comparing to a
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Response from WoodDaleCourtyardGM, General Manager at Courtyard Chicago Wood Dale/Itasca
Responded 24 Oct 2018
Thank you for taking the time to write a review Gusthe3rd. I was disappointed to hear we did not meet your expectations, please accept our apologies. We have begun a remodel of our public space that is due to be finished this December that will address some of the deficiencies you mentioned in your review, we will also correct the price misunderstanding with our staff at the desk. I was hoping you might have a few additional moments to share with us the room you stayed in so that we may properly attend to the in room issues you reported. I hope we have the opportunity to welcome you back as our guest, safe travels and thank you again for your time in writing a review.
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Not many options to stay near our Chicago office ... so this is the spot. PROs - staff is excellent - Rooms are typical Courtyard: clean and decent - restaurant staff is not warm at first, but they do a very nice job. Breakfast is the best Courtyard breakfast I’ve had. CONs
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Response from WoodDaleCourtyardGM, General Manager at Courtyard Chicago Wood Dale/Itasca
Responded 24 Sep 2018
Greetings 150hotelnightsayear - Thank you for taking the time to write a review of our property. We are happy to hear you enjoyed our amenities while with us and the Bistro exceeded your breakfast expectations. We look forward to having you back with us.
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Hotel was nice, but no shuttle service to O'Hare. We took a taxi from the airport and it cost $45 for 4 people....seemed very high. Took an Uber back to airport next morning and much better price, so make sure to Uber and not take a taxi.
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Response from WoodDaleCourtyardGM, General Manager at Courtyard Chicago Wood Dale/Itasca
Responded 2 Aug 2018
Greetings Jason K - thank you for taking the time to write a review. I am sorry to hear transportation was not as smooth as expected - our hotel does have a flat rate available through American Taxi for only $24 one way. Feel free to reach out to us at the main hotel number if we can be of assistance on your next trip to the Ohare Airport / Wood Dale area. Thank you again for all of your time - we look forward to having you back.
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I use reviews all the time, but never go back and write my own--so today I am writing 5 good reviews and 5 bad reviews. This is 1 of my 5 GOOD reviews. We stay here before vacations, to fly out of O'Hare. It is about a $25 dollar uber/lyft drive to the airport, but they let you
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123456
Is it pretty easy to get to downtown from this hotel?
The Metra train station is a commuter train just down the road from our hotel. It will drop you off at Union Station in Downtown Chicago and you can walk, cab or bus to wherever you need to go in the city. We do offer our complimentary shuttle to and from the Wood Dale Metra Train station.
0 votes
Our pool is open 6am until 11pm daily. Our fitness center isxavailable 24 hours a day.
0 votes
"Request ground level if you want to use the courtyard."
"Stay away from here would be my tip. There is a lot of road construction going on and it is noisy 24-7"
"Ask for a courtyard room. The patio opens up and is nice for a warm, sunny morning."
"Don't stay here - stay down the street at Marriott."
"Watch out for locks that don't work on the ground floor sliding doors! Very risky."
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123456
PRICE RANGE
US$83 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard chicago wood dale/itasca hotel wood dalecourtyard wood dalewood dale marriottwood dale courtyard
LOCATION
United StatesIllinoisWood Dale
NUMBER OF ROOMS
149
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