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Red Roof PLUS+ Chicago - Willowbrook

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Red Roof PLUS+ Chicago - Willowbrook
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147 Reviews from our TripAdvisor Community

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Showing 142: English reviews
1 review
Reviewed 1 week ago via mobile

I got stuck here an extra day due to an airport mix up. The staff was great and accommodating. The hotel was very clean and the staff was extremely friendly. A great set of people to spend the holiday with. I will use the red roof plus in willowbrook anytime I travel to Chicago. The manager I met her earlier... More 

Helpful?
Thank Jordan T
1 review
Reviewed 1 week ago

I just have to say my stay was absolutely GREAT!, from the upscale look of my room and the comfort it gave me. The staff made my family and I feel like we were there priority. I guess that's what the big PLUS is all about at Red Roof.

Helpful?
Thank Tim H
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Management and staff were very welcoming! They were eager to answer all of my many questions. Enjoyed my stay a lot. Room was great, clean and updated. Will definitely be returning to this location. 100% recommend.

Helpful?
1 Thank Jace C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I have stayed at this establishment several times this past year and found each visit to be as pleasant ,and enjoyable, as any 5 Star hotel could be. MONIQUE, the epitome of an All Star front desk operative, is the primary reason for my repeated visits, and why I will once again book for a December visit. She is the... More 

Helpful?
1 Thank Edward M
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Thank you so much for your review of our hotel. We are lucky to have Monique on our team. I will be sure to pass on your comments to Monique as well as to the rest of our team. We are delighted that you enjoyed your stay with us and we look forward to serving you again when you are... More 

Jackson, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very Nice Clean Rooms!!! Clean Carpet and Linens!!! No Dust On Nightstands and Lamps. Clean Toilets And Sinks ETC. Awesome Staff!!! ThE Staff Really Made Me Feel Welcome And Treated Me With The Utmost Respect. You Can really Tell That They Were Well Managed And Trained. They Were Very Kind Courteous And Helpful!!!

Helpful?
1 Thank Janice B
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. I will be sure to pass on your comments about the wonderful stay. We do pride ourselves in providing safe, clean, affordable accommodations. We do look forward to serving you again when you are back in the Chicagoland area. More 

Darien
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 October 2016

Wanted to write this review because so many times reviews are only left to say how bad the experience was. I just love the staff here, Brandi totally ROCKS, the entire staff at this location from the maid service to the front desk are very customer focused. Brandi is one of the reasons why I like this hotel. She always... More 

Helpful?
1 Thank Connie P
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Thank you so much for sharing your experience at check in and with Brandie. She will be delighted to read your review and we will share with our entire staff. We are glad we met your needs and hope to see you again in the near future. More 

Vero Beach, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016 via mobile

The room was clean. Downfall neighbors had 3 rooms and were not side by side all day all bright the would be knocking on the door. No smoking rooms however everybody stood outside room smoking so I could not keep my door open to enjoy the great fall weather. Few guest had pets and there was not a pet walking... More 

Helpful?
1 Thank Melvin Y
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Dear Melvin, We appreciate your feedback. Let me also apologize for the issues you experienced. Our front desk is trained to respond and take care of our guest needs. Your experience is not typical and I will look into the situation to make sure there is not a repeat of this instance. We hope you give us another opportunity to... More 

Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016

I would like to commend Monique for being so professional, and helpful. I had a great experience in this Red Roof location, the cleanliness and the professionalism of the staff made me become a loyalty member of Red Roof Inn. I would also like to thank Modesta for her hardworking approach and excellent housekeeping. The whole place looked brand new.... More 

Helpful?
1 Thank cuizable
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Thank you for sharing your review. We are pleased to hear that not only did your room meet your expectations, but our team was accommodating and helpful during your stay. If your travels bring you to the Chicagoland area in the future, we hope you choose to stay with us again. Sincerely Tasha Clark More 

Little Rock, Arkansas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2016

We arrived at the inn on a weekend of a NASCAR event. It was difficult to find a place, but we were able to get a room here. Many of the rooms were newly renovated apparently. Ours was clean and acceptable, but not new at all. The price was acceptable however.

Helpful?
1 Thank Brian W
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Brian, Thank you so much for the great review. We are happy that you had a delightful stay and we are very proud of the updated rooms we have for you. Please choose us again on you next visit to the area. Have a Fabulous Week! Tasha Clark More 

Lakeview, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

Clean, staff are really nice. My room did not have a coffee pot, fridge, microwave,hairdryer, iron or board and no mirror on the side wall ( it most always is double sided. The bed was comfortable and the nightstand had 3 electrical outlets which was very convenient. Next time I would stay in a room that had all of the... More 

Helpful?
1 Thank Kathy W
Tasha C, General Manager at Red Roof PLUS+ Chicago - Willowbrook, responded to this review

Kathy, Thank you so much for your delightful response. We have a wonderful staff that is ready to take care of all your needs and are also very proud of our updated facility. We even offer premium rooms with upgraded amenities such as pillow top luxury linens, spa like shower head and even a snack box upon arrival. The premium... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located just 21 miles southwest of Downtown Chicago with easy access to METRA commuter trains and less than 20 minutes from Midway Airport; Red Roof PLUS+ Chicago Willowbrook offers a great suburban location close to restaurants, shopping at Oak Brook Center and IKEA, and entertainment at the Burr Ridge Village Center. ... more   less 

Additional Information about Red Roof PLUS+ Chicago - Willowbrook

Address: 7535 Robert Kingery Highway, Willowbrook, IL 60527
Region: United States > Illinois > DuPage County > Willowbrook
Price Range: €52 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Chicago - Willowbrook 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Red Roof Inn Chicago - Willowbrook Hotel Willowbrook
Red Roof Inn Willowbrook
Willowbrook Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof PLUS+ Chicago - Willowbrook staff and other travellers.
6 questions
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29 days ago
Dallas, Texas
2 months ago
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over a year ago
San Gimignano, Italy
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Questions? Get answers from Red Roof PLUS+ Chicago - Willowbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms that end with 01-15 are somewhat noisy they are closest to the highway”
 of 5 bubbles kathywG6230WJ, 27 Sep 2016 | Read review
“PLUS rooms are always more cozy”
 of 5 bubbles jamesgS9094UV, 26 Sep 2016 | Read review
“Top floor rooms are probably quieter.”
 of 5 bubbles JaneD306, 23 Apr 2016 | Read review
“Truckers stay at this hotel, staff is usually good at placing truckers on one side and all other guest on the other side of the hotel.”
 of 5 bubbles Conita60515, 12 Jan 2016 | Read review
“There's a Dennys and a Target next door, both in walking distance.”
 of 5 bubbles JohnT301, 11 Nov 2015 | Read review
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