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Bugs in room. They don't care. Cleanliness is not top priority at this location. Keep your bags zipped if you have to stay here. Places like this give hotels a bad reputation. Go down the street. You'll be able to leave without taking something with...More
Thank Bill W
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 7 June 2017
Dear Bill W,
Thank you for leaving your feedback. Please be assured that cleanliness is our number 1 priority at our hotel. This review is the first that I am hearing of this incident. We take these matters very seriously and act with great urgency....More
Nice hotel...very clean, good water pressure!...quite...good internet, the only issue I could say is that the access to the complex can be very tricky. there is only one way in and one way out. there is a lot of traffic on N. state (rt 31)More
Response from Sherri V, Manager at Courtyard Chicago Elgin/West DundeeResponded 25 May 2017
Thank you for taking the time to leave your feedback about your recent stay at our hotel. I am glad to hear your stay with us was mostly enjoyable! As for our hotel access, I do agree that it can be a bit...More
The staff could not have been more accommodating and courteous to our guests. They prepared gift bags with water, snacks, and information about the wedding times and location. They also provided a shuttle schedule and made multiple trips before and after the event. The rooms...More
we stayed here for a dance competition...room was very clean and the pull out couch bed was very comfortable.they were excellent with providing a microwave for my two daughters.and front desk was great when i asked for some toothbrushes. we would definately stay again!
It's nice to know that you can rely on Marriott Courtyard to provide a consistent experience. This one was no exception. The lobby reminded me of many others, so I instantly felt at 'home.' The bistro is expensive for what it is, but the food...More
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 14 March 2017
Thank you for your lovely review. You have certainly made my day as well as all the associates that you mentioned. It is our goal to provide stellar service to all of our guests. Exceptional associates who exceed guest expectations are a source...More
US$84 - US$139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Chicago West Dundee Hotel West Dundee ,