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Ramada Waukegan/Gurnee

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1,161 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Waukegan/Gurnee
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Showing 1,159: English reviews
STATESBORO
Reviewed 31 October 2016

I needed assistance with some things and the lady at the front desk assist me in all that I needed with me moving up here from Georgia. My room was clean and the television and internet worked great. My only concern is that when I took my shower the next morning the water was lukewarm I prefer a hot shower....

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Helpful?
Thank tanesha o
Vince R, General Manager at Ramada Waukegan/Gurnee, responded to this review

Dear Tanesha o, Thank you for your kind review! I am glad that you enjoyed your stay. I can understand how not having a hot morning shower can be upsetting. I have asked my engineers to look at all of our heating units and they are all working great. We may have had several guests showering at the same time....

Seattle, Washington
Reviewed 31 October 2016

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Thank Willie R
Reviewed 30 October 2016 via mobile

The Ramada was ok. Not terrible but definitely not great either. It is an older hotel but not completely run down. Our room was clean and ready an hour earlier than check in so that was a plus. Everything just looks old and ready to break down at any time. The only artwork in our room was the exact same...

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Helpful?
Thank Jennifer L
Vince R, General Manager at Ramada Waukegan/Gurnee, responded to this review

Dear Jennifer L, Thank you for taking the time to review our hotel. I am glad to inform you that we are in the start of a large renovation. While the renovation will fix the issues you experienced, I would still like to hear from you personally with the room number you were staying in o that we can check...

Chicago, Illinois
Reviewed 27 October 2016

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Thank O5398IAamy
Vince R, General Manager at Ramada Waukegan/Gurnee, responded to this review

Washington, Missouri
Reviewed 26 October 2016

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Thank Judy W
Chicago, Illinois
Reviewed 25 October 2016

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Thank msjones440
Vince R, General Manager at Ramada Waukegan/Gurnee, responded to this review

Rockford, Illinois
Reviewed 25 October 2016

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Thank heresheis2000
Vince R, General Manager at Ramada Waukegan/Gurnee, responded to this review

Hanover Park, Illinois
Reviewed 20 October 2016

Disappointed that our TV did not work in our first room and there was a puddle of water under the phone so they had to change rooms for us which was better but our neighbors were incredibly loud slamming doors all night and the Jacuzzi in the pool house was not working we would've known we would've stayed at a...

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Thank Kim F
Avon, Indiana
Reviewed 18 October 2016

When we arrived to check in there was a long line, and two employees were arguing with a customer. Later when another customer asked for towels she was given a few reasons why she could not have extra towels. (b/c bath towels are not used for the pool area, but they have no pool towel available.) When I went to...

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1Thank TPIERSON1
Management response:

Hello TPIERSON1, Thank you for your feedback we apologize you had that experience, we will be looking further into the pool towel situation. We also are going to be starting the first of several renovation projects in the hotel , we here at the Ramada Hotel are very excited about these projects they include new carpeting through out the hotel...

Waukegan, Illinois
Reviewed 5 October 2016

the staff were polite and professional. The pool was nice. Great work out n the morning in their fitness center. The breakfast AMAZING! this place is doing some remodeling but all and all it was a nice place, and I would definitely suggest this hotel to friends. the staff experience was a pleasant one. always has hot, fresh coffee. fridge...

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Helpful?
Thank tipnpop

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Ramada Waukegan/Gurnee

Address: 200 N Green Bay Rd, Grand Ave & Green Bay Rd, Waukegan, IL 60085-4411
Region: United States > Illinois > Lake County > Waukegan
Price Range: €52 - €74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Waukegan/Gurnee 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Ramada Waukegan Gurnee Hotel Waukegan
Ramada Inn Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Waukegan/Gurnee staff and other travellers.
1 question
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Questions? Get answers from Ramada Waukegan/Gurnee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This reservation was for my friends and Ibtried to them not to stay”
 of 5 bubbles marywS5930QF, 1 Jul 2016 | Read review
“none, use another hotel”
 of 5 bubbles 494dh, 27 Jun 2016 | Read review
“Not worth paying more than $65 a night if it's your last option. Take your own bleach spray,disinfectant, and febreeze.”
 of 5 bubbles denneyp2016, 20 Jun 2016 | Read review
“Make sure they hotel has an elevator and restroom in room that wheelchairs can fit through.”
 of 5 bubbles 817adriennes, 13 Jun 2016 | Read review
“Don't stay here.”
 of 5 bubbles northjudi, 12 Jun 2016 | Read review
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