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Candlewood Suites Chicago Waukegan

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Candlewood Suites Chicago Waukegan
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92 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Huron, Ohio
Reviewed 4 weeks ago

Greeting was exceptional and the room was great. Very comfortable and felt like it was just built. Maintained about the best I've ever seen at a motel. This one in a business district and obviously always very busy.

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Helpful?
Thank John J
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear John, Thank you for your very kind words and for choosing to stay at the Candlewood Suites Waukegan. We are happy to hear that you felt this was the best maintained hotel that you have seen. I will be sure to share your comments with my team. We look forward to having you stay with us the next time...

Reviewed 4 weeks ago via mobile

It was a wonderful place to stay and the shuttle service to Great Lakes takes the pressure off getting to the Graduation. The staff was very nice and very helpful with what ever your question is. The hotel was also close to the pre- graduation info dinner. I would recommend this hotel what ever your reason for being in Great...

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Helpful?
Thank myrnamom
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Myrnamom, Thank you for your wonderful review in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times we only hear the "not so flattering" feedback as opposed to your wonderful note! It will be my pleasure to share your feedback with my entire group!! Speaking for myself and my team, we are thrilled...

beecher
Reviewed 17 October 2016 via mobile

Just stayed this Saturday had a wonderful stay,room was spotless,very roomy,we had the one bedroom suite with full kitchen and pull out sofa had a lovely recliner.front desk staff friendly and efficient😍

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Helpful?
Thank maureen r
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Maureen, Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! It will be sure to share your feedback with my entire group!! Speaking for myself and my...

Reviewed 8 August 2016 via mobile

The hotel was clean, comfy, and quite accommodating! They offer free shuttle service to and from the graduation, which includes bringing your sailor back to the hotel. They also offered rides to local restaurants, of which, my favorite one is Anastasia. Overall, the experience with the hotel was great. The staff were extremely helpful, hospitable, and kind! I appreciate the...

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Helpful?
Thank Janet R
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Janet, Thank you so much for your kind words in regards to your recent stay at the Candlewood Suites - Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to you wonderful note! It will be my pleasure to share you feedback with my entire team. We are thrilled that...

Reviewed 25 July 2016

The only issue I have is that I did not notice at the time of booking there was no pool. The man at the front desk was professional and helpful. There are free washers and dryers. There is a little pantry where you can buy food. This is the cleanest hotel I have ever seen. The suites are not small,...

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Thank Laura M
Louisville, Kentucky
Reviewed 23 July 2016

Room is OK, kinda small for a suite. Only have queen beds and that is all they have room for. The bed is 2 ft from one wall and the other side has a lounge chair and no room to enter or exit the bed from that side. Chair is nice with a pull lever to let it lay out,...

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Helpful?
Thank jaxx k
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

To our valued guest, Thank you for taking the time to convey your comments regarding your recent experience with us. I am glad you agree that we are good for long term stays. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and...

Reviewed 5 July 2016

I booked the hotel for my daughter's Naval graduation, I was less then please with the size of the room and the look of the room. The room looked nothing like the picture advertised.. Not only that it was hidden fees not mentioned at the time of booking. I was total uncomfortable in this hotel. Also the price you had...

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Helpful?
Thank Philly princess50
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Thank you for choosing to stay with us. I am sorry to hear that you were not happy with your accommodations. We have two room types available, I am wondering if you looked at the pictures of the larger room and then booked our smaller room? I am also curious about the hidden fees that you mentioned. We have no...

Reviewed 27 June 2016

Everything is ok. Except the wifi it is incredibly slow. You can't even load your e-mail sometime which is ridiculous. If you are planning on using the internet for anything while you are here then plan something else because it will not work.

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Helpful?
Thank William L
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear William, Thank you for choosing to stay with us. I am sorry to hear that you experienced an issue during your stay. We will look into a soon as possible. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can...

Baton Rouge, Louisiana, United States
Reviewed 12 June 2016

We are here for a Navy Graduation. The Hotel is nice. All of the front desk staff have been accommodating of all of needs. There is no on property restaurant but there are several restaurants and a Walmart across the street which is walkable. Rooms have a wellstocked kitchenette. The one bedroom suite is roomy and has two Tvs if...

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Helpful?
Thank Nita D
Robie S, General Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Nita D: Thank you for the great review. I will share your feedback with my entire team. Best regards, Robie Sustayta Area General Manager

Fairfield, California
Reviewed 2 June 2016

After much research my husband and I decided to stay at the Candlewood Suites Chicago Waukegan for our son's Navy graduation. as soon as we stepped into the lobby we were very impressed, we were greeted warmly, and checked in promptly, but the first thing that I noticed was the clean fresh smell of the small lobby and hallway, our...

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Helpful?
Thank Lisa W
Amy D, Manager at Candlewood Suites Chicago Waukegan, responded to this review

Dear Lisa, Thank you so much for your kind words in regards to your stay at the Candlewood Suites / Waukegan, IL. So many times in our industry we only hear the "not so flattering" feedback as opposed to your wonderful note! It will be my pleasure to share your feedback with my entire group!! Speaking for myself and my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. Our Candlewood Suites - Waukegan/Gurnee is a 4-time Quality Excellence Award Winner. Spacious and built for comfort, each of our suites has a full kitchen complete with microwave and full size refrigerator. You can catch up on work with an oversized executive desk with two phone lines and free high speed Internet in every room. Relax in the overstuffed recliner while you enjoy the cable TV, listen to your MP3 or watch movies on a VCR / DVD player. Borrow your favorites from our free DVD library at the front desk. Work off some stress in our Fitness Center or visit our Candlewood Cupboard, where you can purchase meals, snacks and sundry items at competitive prices. Our setting is the perfect choice for business or leisure travelers. The Candlewood Suites Chicago - Waukegan is located just minutes from everything including: Businesses: Great Lakes Naval Training Center, Abbott Laboratories, Cardinal Health, Baxter, Medline, Omnicell, PCI, Uline, Yaskawa Attractions: Six Flags Great America, Gurnee Mills - Mega Mall, Ravinia Festival Grounds, Lake County Fair Grounds Universities: Rosalind Franklin University, Chicago Medical School, College of Podiatric Medicine, CLC We are proud to offer our guests free membership in Priority Club Rewards. Come and let our friendly staff help you to enjoy a truly remarkable hotel. ... more   less 

Additional Information about Candlewood Suites Chicago Waukegan

Address: 1151 S Waukegan Rd, Waukegan, IL 60085-6719
Region: United States > Illinois > Lake County > Waukegan
Price Range: €69 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Chicago Waukegan 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Hotel Style:
#1 Best Value Hotel in Waukegan
#3 Family Hotel in Waukegan
#4 Business Hotel in Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Chicago Waukegan staff and other travellers.
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Raleigh, North Carolina
San Diego, California, United States

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Questions? Get answers from Candlewood Suites Chicago Waukegan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators...”
 of 5 bubbles 224nitad, 12 Jun 2016 | Read review
“I didn't feel our room was noisy although we were in a floor level room by the parking lot so it doesn't matter where your room is located.”
 of 5 bubbles 167mariaelenar, 11 May 2016 | Read review
“Don't stay here if you're disabled. The handicapped accessible rooms are at the far end of each wing.”
 of 5 bubbles 703antoinettet, 19 Feb 2016 | Read review
“choose upper floors”
 of 5 bubbles starship17, 5 Feb 2016 | Read review
“If you need anything at all- just ask at the front desk.”
 of 5 bubbles paulobster, 8 Nov 2015 | Read review
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