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Hotel Indigo Chicago - Vernon Hills

HotelIndigo.comUS$130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Indigo Chicago - Vernon Hills
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187 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Chicago - Vernon Hills
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Showing 182: English reviews
Manhattan, Kansas
Reviewed 25 July 2016

Shower was broken, the front door of the hotel was collapsing, we found a dirty pillowcase in the drawer... So many mistakes that managers should address before it gets to the customers, I hope the hotel is doing everything to ensure these issues do not re-occur. Too sad Indigo. And please, change your coffee brand.

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Helpful?
Thank Mayla K
IHGService, Guest Relations Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Dear Mayla K, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to...

Chicago
Reviewed 20 July 2016

Truly enjoyed our stay and was impressed by the cleanliness and layout of our room. The bed was very comfortable and we enjoyed a very peaceful nite's rest. The front desk clerk was professional and friendly at check-in. She explained the amenities of the hotel and we had purchased online, the breakfast vouchers, for $9.00 (for 2 adults). It was...

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Helpful?
Thank Chi816
Management response:

Please join us again this winter for weekend getaway to relax and refresh. Our branded boutique brand offers locations in some of country's favorite neighborhoods.

Reviewed 19 July 2016

The hotel was aesthetically beautiful! The indoor pool is heated which is a plus for IL weather. The room was a little small for an Executive King suite...the Wyndham's is bigger. Now on to the service...it's bad! The front desk staff was nice and accommodating upon check-in. We knew we were going swimming and out to breakfast in the morning...

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Helpful?
1Thank Tiffany N
IHGService, Guest Relations Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Dear Tiffany N, Thank you very much for staying with us and for taking the time to post a review. We’re glad that the hotel location was suitable for the purpose of your travel. I appreciate your positive feedback with the housekeeping staff. I do want to take this time to apologize for the smaller rooms you received during your...

Chicago, Illinois
Reviewed 11 July 2016

We stayed for two nights during the July 4th holiday. This hotel is definitely quieter compared to other hotels adjacent to I-94 or Rt 43 in this area. Our king room on 6th floor was nice and had a lovely view. Our only complain was that the AC unit was too close to the bed.

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Helpful?
Thank squallteo
Management response:

Our hotel is a great getaway for a holiday weekend. We hope you were able to take advantage of the fun activities and attractions in the area.

chicago
Reviewed 6 July 2016

My family stay here to go to Great America Six Flags this hotel is about 15 min away the hotel is very clean we had two double bed with a sofa couch with a dining table and nice bathroom with a large standing shower the staff was so very nice lot and lot of restaurants close by we will return...

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Helpful?
1Thank cora
Management response:

Dear Cora, We're thrilled to hear we were a part of making your getaway great. There's nothing like a Family Fun Day! Our location is great for discovering all that our area has to offer just in case you are able to extend the length of your next trip. Just give us a call when you're ready to book your...

Chicago, Illinois
Reviewed 30 June 2016

I have been a corporate travel agent for more than 30 years and I have seen all kinds of hotel service. I booked a very large corporate block of meeting and sleeping rooms with the Indigo and found the service to both me and my clients fantastic. They went the extra mile for any special request. We never waited for...

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Helpful?
Thank HelenLarlington
Management response:

Wow! Earning such a lovely review from a seasoned travel professional such as yourself is such an honor. It is always motivating when one takes the time and trouble to acknowledge a positive experience.

Milwaukee, Wisconsin
Reviewed 22 June 2016

I received the survey and I shared that with the hotel. I paid $250 for a hotel which i think should be $80 to $90. One of the light in the room was bad by the bed, very congested room. When I was at the hotel, I had to wait few good 10-15 minutes to find a parking. Because they...

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Helpful?
1Thank Ghulam K
Management response:

We sincerely apologize for any inconveniences experienced while we were having our rear parking lot resealed. Thank you for your feedback regarding the issues you had in your guestroom. They were taken care of by our maintenance team upon being brought to their attention. We welcome the opportunity to have you stay with us again in the future.

South Georgia
Reviewed 14 June 2016

Stayed here for a wedding and the staff was so nice. Very nice lobby with bar that opens at 430. Nice breakfast daily~Not free but super reasonable. The staff will help you with train schedules and arranging transportation. They have a deal with American Taxi that will bring you from ORD to this hotel for $40 and this is a...

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Helpful?
Thank Bookwoman44
Management response:

Thank you for providing such detailed feedback, we are very proud of our friendly staff and excellent food. Our hotel has a great location for dining, entertainment and shopping and we're happy to hear you were able to take advantage.

Ponte Vedra Beach, Florida
Reviewed 27 May 2016

Outstanding service. Could not say enough about how they when out of there way to accommodate all my request. Andrea Haralampopoulos showed how customer service should be. Always responded to my questions. Have a group coming to the area and will be staying here. Everything is in the area. Showing and restaurants. Thank you.

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Helpful?
1Thank jsmilitant
Management response:

Andrea and the team will be happy to know that the service that they happily provided was so appreciated! We appreciate the great review and look forward to more happy returns.

Freeland, Michigan
Reviewed 25 May 2016

My sister and I were in town to visit a friend who lives in Vernon Hills. We decided to stay here after seeing the photos of the rooms. We were not disappointed in our stay. We booked a room with two double beds and a pull out couch. We really liked having the two different spaces. Both areas were comfy....

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Helpful?
Thank Melissa D
Management response:

What a treat to have you remind us how lucky we are to have a great team and hotel. Thank you for joining us for what we hope will be many return trips.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Close to local attractions and businesses, the Hotel Indigo® Chicago Vernon Hills hotel is perfect for any trip, business or pleasure. To put it plainly, our rooms are “huge,” each with its own sitting area, and our staff is passionate about providing each and every guest with personalized service. The nearby Cuneo Mansion and Gardens serve as inspiration for our hotel’s artwork, and the whole space evokes an upscale feel, with a front desk that occupies a two-story lobby: expansive, but not at all unwelcoming. ... more   less 

Additional Information about Hotel Indigo Chicago - Vernon Hills

Address: 450 N Milwaukee Ave, Vernon Hills, IL 60061-1537
Region: United States > Illinois > Lake County > Vernon Hills
Price Range: €104 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago - Vernon Hills 3.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hotel Indigo Vernon Hills
Amerisuites Vernon Hills
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Questions & Answers

Questions? Get answers from Hotel Indigo Chicago - Vernon Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The staff is really nice and personable, If you are nice to them and they extremely nice to you.”
billlK1519ZD, 25 Feb 2017 | Read review
“My room was next to the kitchen, and I did not realize this until after I unpacked. This, however, did not turn out too bad though.”
azjudycarol, 10 Jan 2017 | Read review
“Being on high-floor at the end of the hall saved us from a lot of noise from some other rooms in the floor.”
NicoQA, 28 Jul 2016 | Read review
“You can specify lower floor or away from or near the elevator when you make your reservation. I liked being on the business complex side.”
BarbC73, 25 Jul 2016 | Read review
“OK hotel but price is not right, Parking was an issue”
160ghulamk, 22 Jun 2016 | Read review
5 of 5
HotelIndigo.com
US$130* /night
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Prices are for 1 room, 2 adults
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