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DoubleTree by Hilton Chicago North Shore

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DoubleTree by Hilton Chicago North Shore
DoubleTree by Hilton Chicago North Shore
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1,046 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Chicago North Shore
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Showing 1,015: English reviews
St Paul
Reviewed 26 July 2016

The staff made no attempt to make me or my family comfortable either. There was no microwave in the room the room was small and the carpet was not clean the hotel staff was rude and nonchalant, and i would have done better to stay at the Holiday inn and suites.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank vedaLStPaul
Miri L, on behalf of the staff at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear vedaLStPaul We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us...

Calgary, Canada
Reviewed 26 July 2016

The hotel staff are very friendly and knowlegable of the surrounding area. The lobby looks great but from their the rest of the hotel hallways and rooms are in need of a major renovation/modernization. The carpets look very worn and the paint/wallpaper outdated. The guest rooms carpets are worn and the paint/wallpaper needs to be replaced. The light fixtures could...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Stephen G
DoubletreeSarah, Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear Stephen G, Thank you for your most recent review of our hotel and the complements regarding the staff. I am sorry to hear about the issues you experienced during your stay regarding the condition. I understand how frustrating these things can be, and I'm sorry it happened while you were here. Please feel free to contact me should you...

Reviewed 25 July 2016 via mobile

I stayed the from July 21st -july 24 the room was really over priced .for the fee of the room you would think you would at least get a continental breakfast, no you don't. The bathroom can only fit one person at a time literally; the Wi-Fi did not work. I talked to the front desk about it and the...

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Helpful?
Thank Vee L
DoubletreeSarah, Manager at DoubleTree by Hilton Chicago North Shore, responded to this review

Dear Vee L, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience....

North English
Reviewed 24 July 2016

The carpet in our room was filthy. My one year olds feet were black. We stayed on the to floor of the east wing and the roof leaked when a storm went through the morning we were leaving. Thank goodness everything was packed as it was over the desk were all the electronics were plugged in. Other wise all was...

Review collected in partnership with DoubleTree by Hilton
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Thank Afton R
Amsterdam, The Netherlands
Reviewed 21 July 2016

Wonderful location,staff and quality..Ate at restaurant Jamison's twice and all was great.hotel staff were very friendly and helpful..location was perfect for our needs. Will stay there every time we come to Chicago

Review collected in partnership with DoubleTree by Hilton
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Thank Lilly Z
Reviewed 21 July 2016

Our room on the 9th floor was very comfortable, except for the A/C unit. The view of downtown Chicago was great. We had to turn off the A/C because it could not be induced to stop blowing cold air, even when the temperature control was set higher. The non-functional TV remote was replaced quickly when we reported it, but we...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Zael L
Louisville, Kentucky
Reviewed 20 July 2016

My husband and I enjoyed our stay at Double Tree. Our family lives in Evanston, so this location worked out well. The hotel and rooms were clean, the bed was comfortable, and the pillows were perfect! I also thought the staff were friendly, as well as professional. We would stay at this hotel in the future. My husband and I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank SusieG777
New England
Reviewed 18 July 2016

This hotel is across the street from a massive outdoor shopping mall. Nordstrom at one end and Bloomingdale's the other end. Tons of smaller stores in between and lots of restaurants. Maggione's was great. Huge place but impeccable service. Food excellent.

Review collected in partnership with DoubleTree by Hilton
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Thank whencanwego1
El Cajon, United States
Reviewed 12 July 2016

Excellent experience at the Skokie Double Tree! Friendly Staff, Large clean room with comfortable bed. Beautiful lobby and free parking close to rooms. Great location close to O'Hare Airport & Downtown Chicago.

Review collected in partnership with DoubleTree by Hilton
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Thank Lawrence L
Skokie, Illinois
Reviewed 12 July 2016

Staff was very welcoming. Property was well-kept. Everything was perfect. The staff made every effort to make sure that my family and ours day was well accommodated and the facilities and amenities were excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 89barta

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Awarded Hilton's Prestigious "Conversion of the year" Award. Our hotel is stylized in European fashion with rich appointments creating a truly ambient setting. We have world-class, full service executive meeting center that is certified by the International Association of Conference Centers (IACC) and so much more! ... more   less 

Additional Information about DoubleTree by Hilton Chicago North Shore

Address: 9599 Skokie Blvd, Skokie, IL 60077-1314 (Formerly North Shore Skokie Hotel)
Region: United States > Illinois > Skokie
Price Range: €95 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Chicago North Shore 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Hotel Skokie
Doubletree Chicago North Shore
Doubletree Skokie
Skokie Doubletree
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Chicago North Shore staff and other travellers.
7 questions
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BURTON
3 months ago
Nashville, Tennessee
1 month ago
Newmarket, Canada
Nashville, Tennessee
1 month ago

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Questions? Get answers from DoubleTree by Hilton Chicago North Shore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure, if you are traveling in warm weather, that the air conditioning is turned on.”
jkdk55, 21 Apr 2017 | Read review
“Go to another hotel.”
TravelerXYZ2015, 15 Apr 2017 | Read review
“Rooms facing the West on a high floor are best.”
601harithr, 6 Apr 2017 | Read review
“Ask desk staff to select your room based on what you need (quiet, view, extra space, etc.), rather than selecting your own room in advance.”
Writer114, 14 Mar 2017 | Read review
“Choose a completely different hotel and enjoy yourself more than you ever could at this hotel property. They do not value customers.”
226jas, 6 Mar 2017 | Read review
5 of 5