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Four Points by Sheraton Chicago O'Hare Airport

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699 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Reviewed 6 days ago NEWvia mobile

Great airport hotel at a low price. Room service great ... and fast. The rooms were nice and clean and the beds were comfortable. The shuttle driver was nice and the shuttle was efficient. Nice place to stay. Will definitely stay here again.

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Helpful?
Thank Cotraveler999
Ohio
Reviewed 6 days ago NEW

Near airport but no stores within walking distance. Very convenient free airport shuttle. Nice comfortable room. I liked the amenities. A little dated but very clean. Restaurant in hotel has free appetizers. Front desk staff were very friendly.

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Thank Mytreep
Bath, Maine
Reviewed 14 December 2016

Overall very good. The hotel is very clean and comfortable, the staff very knowledgeable and courteous. The courtesy shuttle van was very clean and timely The restaurant was very good, delicious food and attentive wait staff . It's the little things that irk me - the shower head was crooked, the door stop in the bathroom is directly in front...

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1Thank Joan J
Reviewed 7 December 2016

I was served with a vegan plate which is tasteless. I touched the side bottom of the white plate and someone had stick a gum. It is disgusting. I brought it to the attention of the server and I only got a cold response, "I am sorry". Lesson learned is to prepare my own food. So, what else is dirty?

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1Thank Sue B
Michigan
Reviewed 4 December 2016 via mobile

We stayed here on an airport layover... we used spg points. We have stayed in other O'Hare airport hotels- aloft, Sheraton, embassy suites... all were much better. This place was fine in the following areas- Nice check in/lobby and friendly staff. The airport shuttle was also quick and easy ... and the driver the next morning was especially friendly and...

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1Thank cmusalsa
Chicago, Illinois
Reviewed 30 November 2016 via mobile

I've stayed at this hotel before. It's convenient to O'Hare airport but could use a make over. The room I stayed in last night was very Dusty. And the bathroom sink had cracks in it. If you like to collect little shampoos and conditioners, don't count on that here. They have Wall mounted containers of Shampoo,conditioner and body wash!!!

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1Thank Colleen B
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Hello Colleen B, We appreciate the review and want to assure you that we are working diligently to update the property. Wall mounted amenity dispensers are the standards for all four Points hotels. We look forward to see you again. Regards, Arun

Reviewed 29 November 2016 via mobile

After paying a extra $62 on top of hotel rate for parking, very frustrating to return to hotel and your battery is dead and not 1 employee (including shuttle drivers) can take 10 min break to give you a jump. Instead they offer to make a call for you to get a jump which results in another $75 charge. Pay...

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Thank TSDtraveler
Saint Louis, Missouri
Reviewed 28 November 2016 via mobile

There were many things that needed attention at this hotel. The fixtures in the bathroom shower as well as the fixture over the night stand were broken. The mattress was soiled, as well as the carpet. The parking was not adequate and guest had to park on the street.

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1Thank Smiley1029
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Hello Smiley1029, We appreciate you bringing the attention to details in your room. We are working diligently to upgrade the property and want to assure you that your satisfaction is our number one goal. We hope you will give us another chance to show you the updated property during your next visit. Regards, Arun

Fort Worth, Texas
Reviewed 22 November 2016

I am not much for "fancy" places to stay, however I was attending a conference that was being held at this hotel in Chicago, and the proximity of this hotel to the airport could not be beat. They offer a free shuttle to and from the airport that runs every thirty minuets. There is no complimentary breakfast, however there is...

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1Thank JMYeager85
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear JMYeager85, We appreciate you taking the time to post review and glad to hear about your experience at Four Points. We look forward to see you again. Regards, Arun

Reviewed 19 November 2016

We had a family wedding in Chicago and we had about 60 guests from out of town staying at the four points sheraton. The staff was outstanding, helpful, polite, patient and efficient. The rooms were clean and the beds were very comfortable. Thank you to the front desk employees who made our stay so pleasant!

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2Thank Ruchel M
Fourpointsohare, General Manager at Four Points by Sheraton Chicago O'Hare Airport, responded to this review

Dear Ruchel M, We appreciate the review and glad to hear about your experience. We look forward to see you again. Regards, Arun

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Make yourself at home at the Four Points by Sheraton Chicago O'Hare Airport. Located close to O'Hare Airport, we offer a complimentary shuttle service to/from the airport. ... more   less 

Additional Information about Four Points by Sheraton Chicago O'Hare Airport

Address: 10249 West Irving Park Road, Schiller Park, IL 60176
Region: United States > Illinois > Schiller Park
Price Range: €80 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Chicago O'Hare Airport 3*
Number of rooms: 295
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Also Known As:
Four Points By Sheraton Chicago o`Hare Airport Hotel Schiller Park
4 Points By Sheraton Chicago o`Hare Airport
Four Points Chicago
Chicago Four Points
Schiller Park Sheraton
Schiller Park Four Points
Sheraton Schiller Park
Four Points Schiller Park
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Chicago O'Hare Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Chicago O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best way to choose a good room is to stay somewhere else.”
 of 5 bubbles tls268, 1 Nov 2016 | Read review
“Best room is tough. Being by airport and expressway no aesthetically pleasing view, but it was quiet.”
 of 5 bubbles Ganders1984, 19 Jul 2016 | Read review
“Stay on higher floor as they do have parties in suites downstairs (weddings etc)”
 of 5 bubbles mistrey, 4 Jul 2016 | Read review
“maybe a higher floor is cleaner”
 of 5 bubbles auctioneerDePere, 5 Jun 2016 | Read review
“Away from the interstate. Room on the west side”
 of 5 bubbles Crashman1000, 29 Apr 2016 | Read review
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