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Hyatt Place Chicago/Schaumburg

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Hyatt Place Chicago\/Schaumburg
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463 Reviews from our TripAdvisor Community

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Showing 462: English reviews
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Madison, Wisconsin
Reviewed 1 week ago NEW

Service was great! Complimentary breakfast with lots of food choices. The breakfast skillet was good. Hotel room was in poor shape with soiled sofa cushions; and the pull out sofa mattress was extremely uncomfortable. The beds were also very uncomfortable but this hotel is rated as cartegory 1 for Hyatt. I usually stay at category 4 so I'm used to...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Norma S
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Thank you for taking the time to review your recent experience at our hotel. I'm sorry to see that your experience was less than positive. Thank you for highlighting our great service, I will be sure to share this with the entire team. Best regards, Nik Kern General Manager

Chicago, Illinois
Reviewed 2 weeks ago

Great customer service nice room but cramped bathroom nice pool and good coffee and simple free breakfast great place for kids sleepover nice pool easy access to mall and stores and right off the expressway

Review collected in partnership with Hyatt Hotels
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Thank Shenita M
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Thank you for taking the time for such a nice review. I'll be sure to share your kind comments with the team. Kind regards, Nik Kern General Manager

Mahomet, Illinois
Reviewed 2 weeks ago

We always make this our go to hotel when visiting Chicago and the Woodfield Mall area. This time around the Hyatt Place was a bit of a disappointment. I asked to be away from the elevators, both our rooms were right next to them. There were TONS of screaming children running up and down the hallways, we were on the...

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Helpful?
Thank drumlinemom2012
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Thank you for taking the time to share your recent experience at our hotel. I am sorry to see that this experience wasn't as positive as recent visits. Please know we have acted upon your comments to make improvements for the future. We hope to host your next stay when your travels return you to the area. Kind regards, Nik...

Milford, Indiana
Reviewed 3 weeks ago

Visited with family. Try to stay on weekends when the rates are not so high. Close to woodfield and IKEA. A clean, we'll run place to stay. Location has pool, fitness center and breakfast. Would recommend Hyatt Place.

Review collected in partnership with Hyatt Hotels
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Thank indianahomeguy
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Thank you for taking the time to share such a pleasant review! I'm glad you enjoyed our hotel on your trip to IKEA and Woodfield Mall. We hope to welcome you back soon, when your travels return you to the area. Kind regards, Nik Kern General Manager

Madrid, Spain
Reviewed 4 weeks ago

Level of service has declined drastically since our last stay over the summer. Breakfast items were cold, even the hot beverages... Cold. Worse part was the rude and vulgar comments made by the male desk clerk towards the female members of my family. Made for a very uncomfortable stay to say the least. Hopeful Management will address this issue so...

Review collected in partnership with Hyatt Hotels
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Thank tlc2064
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

I'm disheartened to see such an unpleasant experience at our hotel. Please know that your experience is not typical. We have reached out to you to try to make things right. We hope to welcome you back and show you the true spirit of our hospitality. Best regards, Nik Kern General Manager

Pakistan
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 403amara
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Aurora, United States
Reviewed 20 January 2017

Review collected in partnership with Hyatt Hotels
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Thank Michelle K
John L, Assistant General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Peru, United States
Reviewed 17 January 2017

Review collected in partnership with Hyatt Hotels
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Thank Deborah B
John L, Assistant General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

bartlett,il
Reviewed 16 January 2017

Just got back from another great girls weekend get-a-way! Fun times, great hotel, great location! I have to give a shout out to Agata at the front desk. She is so friendly and sweet...loved having her there to take care of anything we needed. Thanks again Hyatt...can't wait until next time!

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Thank lauras_line
John L, Assistant General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

Thank you lauras_line. I'm very happy to hear that you had a great girls weekend. Agata is a fantastic part of our team here and we are lucky to have her. We look forward to seeing you again next time.

Dallas
Reviewed 9 January 2017

pool and hot tub closed first night I was there. 2nd night pool reopened but hot tub was out of service. breakfast is a little disappointing compared to other Hyatt places I have stayed. Shower had best water pressure of any hotel I have ever stayed but easy for water to run out on the floor. Lots of condensation around...

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Helpful?
Thank tangojohnDallas
Nik K, General Manager at Hyatt Place Chicago/Schaumburg, responded to this review

tanojohnDallas, I appreciate your candid comments regarding your recent stay at our hotel. It appears we have a few things to make adjustments to, but overall you had a pleasant experience with us. We are in the process of making adjustments to our breakfast to improve the quality and selection for our guests. I hope you will notice the improvement...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located just west of downtown Chicago, and only 13 miles from Chicago O’Hare International Airport, the Hyatt Place Chicago/Schaumburg is centrally located to popular area attractions including Woodfield Mall, IKEA, Lynfred Winery, and Schaumburg Flyers’ Stadium. For sports fans, the Schaumburg hotel offers easy access to West Meadows Ice Arena and Arlington Park Racetrack. For business travelers, the hotel is within close proximity to the Zurich, Motorola, Beckman Coulter, IBM, Pepsi and ADP offices. ... more   less 

Additional Information about Hyatt Place Chicago/Schaumburg

Address: 1851 McConnor Parkway, Schaumburg, IL 60173
Region: United States > Illinois > Schaumburg
Price Range: €93 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Chicago/Schaumburg 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Schaumburg Hotel Schaumburg
Schaumburg Hyatt Place
Amerisuites Schaumburg
Schaumburg Amerisuites
Hotel Style:
#9 Romantic Hotel in Schaumburg
#9 Family Hotel in Schaumburg
#17 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Chicago/Schaumburg staff and other travellers.
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Questions? Get answers from Hyatt Place Chicago/Schaumburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in room 610.”
 of 5 bubbles H2780BNmichellem, 29 Nov 2016 | Read review
“I had one close to the elevator and it was still quite.”
 of 5 bubbles sillysull, 30 Sep 2016 | Read review
“I was at room # 614 and I loved the look from the window”
 of 5 bubbles 523gauravn, 26 Aug 2016 | Read review
“Higher floors have less ambient noise.”
 of 5 bubbles JBadgadgaagd, 20 Apr 2016 | Read review
“depends on your likes, ground floor to be close to pool and free B'fast, top floor is the most quiet”
 of 5 bubbles terrymmiller, 25 Mar 2016 | Read review
5 of 5