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Renaissance Schaumburg Convention Center Hotel

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635 Reviews from our TripAdvisor Community

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Showing 626: English reviews
PEI
Reviewed 14 March 2015 via mobile

Had a 4 night stay while attending meetings. The staff here are excellent, friendly, helpful and professional. The rooms are a good size and the large windows make the room very bright, airy, and seem even more spacious. There is a great work space in the room with proper desk chair and I love the window chair with foot stool...

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Helpful?
Thank MyFathersSon
RenSchaumburg, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you for your wonderful review of our hotel. We are delighted to have served you and look forward to your return. Live Life to Discover~

Reviewed 7 March 2015

I still gave this hotel 4 stars because it is absolutely beautiful! We have used this hotel several times for our "staycations" that we take every couple of months. The hotel has beautiful décor, a great pool and fitness center! When we stayed last month they even upgraded us to a suite! The only problem with this was that they...

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Helpful?
Thank jamocar
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Please accept our apologies for your experience at our hotel recently. We have very clear processes and standards in place to ensure every room and suite are cleaned thoroughly and continue to lead our brand in our cleanliness scores, but we somehow missed this. We are addressing this situation with our team to investigate and will take appropriate action in...

chicago, Il
Reviewed 6 March 2015

My grandchildren just learned to swim and the pool here is large, warm and right next to the exercise room - makes watching them and working out a pleasure. (Yes somebody is in the pool with them but not all of us have to be!) Always a bowl of fresh fruit available. Next morning, the buffet with fresh smoothies waiting...

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Helpful?
Thank pakitkat
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you for staying with us for this special weekend. Sounds like you and your family had lots of fun celebrating while you were here and that makes us smile. We will keep the pool warm and the breakfast yummy for you so come back soon!

Reviewed 6 March 2015 via mobile

For the past 4 years we have been coming to this hotel! I look forward to a great conference and always an awesome stay! The hotel employees are friendly and helpful! Beds are comfortable. You can hear hallway noise but that's ok! Looking forward to next years stay!!!

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Thank Leswes62
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you so very much for your repeat business! We love having our Kindergarten teachers with us each year. Please let us know if there is anything we can do to continue to improve your experience with us. See you next year!

Ann Arbor, Michigan
Reviewed 28 February 2015

I asked for a 2.5 hour late check out (just to come back and change my clothes) and they wanted to (and did) charge me for it even though I checked in at 8 pm. I asked for breakfast room service at 6 am and had to remind them 3 times before they got it for me at 7 pm...

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Helpful?
Thank George o
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you for taking the time to share your recent experience with our hotel. With all of the wonderful comments our customers have shared with us and continue to post through social media, it is always difficult to learn about instances where we have missed the mark in our performance and have disappointed our customers. If there is a possibility...

London, Canada
Reviewed 27 February 2015 via mobile

The building itself is beautiful. The staff are exquisite. The restaurant is excellent as is the bar. I hate to drone on but the two hundred word minimum compels me! There isn't much more to say. Just excellent in every way. Room is impeccable as well.

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Helpful?
Thank JayMLondon54
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you so very much for your glowing comments. WOW! By the way, you did an amazing job with your 46 word selection and we look forward to providing you with another amazing experience worthy of all 200 words next time:) Thank you for your business, can't wait to have you back!

SCHAUMBURG
Reviewed 24 February 2015

This is my favorite hotel. The staff is wonderful, attentive and professional. The rooms are well appointed and clean. My 14yr old loves the TV's in the bathroom. Their restaurant, Sam and Harry's is absolutely delectable. Every convenience is there for you and the pool is great too. Great for business, romantic weekends, special occasions and conventions. Great shopping nearby...

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Thank ANN A
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Anna A, thanks so much, we like you too! We are very grateful for your glowing review of our hotel and your repeat business. Next time you are coming to town please DM us, we'd like the opportunity to say thank you personally.

Monticello, Illinois
Reviewed 10 February 2015

The hotel is clean, spacious, and modern. It has nice large pool and is attached to the conference center next door which is a good bonus. The weekend I was staying there the conference center was hosting a cheerleading and dance competition and many of the participants choose to stay in this hotel. They pretty much take over the entire...

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Thank 93KathyE
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you for your time in reviewing our hotel. We are thrilled you selected our location but we are terribly sorry that our group in house prevented a flawless experience for you. As a hotel and convention center, our diversity in customers and groups is what has made us so well-known and successful through the years. I am taking your...

Bloomington-Normal, Illinois
Reviewed 9 February 2015

I have stayed at this hotel many times and it's always been enjoyable. I've stayed for a few girls weekends and even a bachelorette party. This time we stayed for a cheer competition that took place in the attached convention center. Despite there being kids, parents, coaches and teams in just about every nook and cranny of the hotel we...

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Helpful?
Thank cjm1971
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you for your delightful review of our hotel and a big THANK YOU for your repeat business! I love that you have stayed with us for mutiple reasons and celebrations and we appreciate that. I am elevating your suggestion on television channel options to our Reception and Engineering teams, Its a great idea to investigate more channel options during...

Panama City, Panama
Reviewed 4 February 2015

This hotel is designed for business travellers and they make no attempt to hide this. Conference centre next door, lots of space for ad hoc meetings, a well-equipped gym, and lots of power options on the nice-sized desk. They're practically begging you to leave the kids at home and get some work done. (That said, the kids will certainly enjoy...

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Helpful?
Thank usherMocha
Jeanette U, Director of Sales at Renaissance Schaumburg Convention Center Hotel, responded to this review

Thank you for your very positive review of your experience with us recently. It is always so rewarding to hear when our ambassadors go above and beyond to help our customers. We hope your leg is feeling better! I am sorry we did not inform you of our new internet policy with Marriott International while you were with us. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
For the independent traveler who values originality, the Renaissance Schaumburg Convention Center Hotel in Schaumburg, Illinois is the area's only lifestyle hotel that inspires its guests to discover something different-each time they stay. We deliver an experience that goes beyond expectations. Take your group to spaces designed for inspiration. Our expansive yet intriguing meeting facilities far exceed the standards of the most discerning planner. Explore more than 100,000 sq ft of dynamic space across 42 event rooms. Our Schaumburg hotel accommodations boast stylish design and luxurious comfort. Located in an accessible hub with a sophisticated collection of retail and culinary options such as Sam & Harry's, IKEA and Woodfield Mall, this Schaumburg, Illinois hotel serves as an indigenous ambassador for entire Chicagoland area...and a gateway for the entire Midwest. Experience refined style at the Renaissance Hotel in Schaumburg where stunning design blends seamlessly with impeccable service. ... more   less 

Additional Information about Renaissance Schaumburg Convention Center Hotel

Address: 1551 Thoreau Dr N, Schaumburg, IL 60173-4146
Region: United States > Illinois > Schaumburg
Price Range: €116 - €244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Schaumburg Convention Center Hotel 4*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Orbitz, Odigeo, Travelocity and Jetsetter so you can book your Renaissance Schaumburg Convention Center Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Schaumburg Hotel Schaumburg
Schaumburg Renaissance
Hotel Style:
#1 Green Hotel in Schaumburg
#2 Family Hotel in Schaumburg
#3 Romantic Hotel in Schaumburg
#3 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Schaumburg Convention Center Hotel staff and other travellers.
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Questions? Get answers from Renaissance Schaumburg Convention Center Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was near the elevator and it was quiet.”
 of 5 bubbles NicholasM449, 15 Nov 2016 | Read review
“we had a room in the front (entrance) the night view was awesome!”
 of 5 bubbles 186lindar, 12 Nov 2016 | Read review
“Use your Marriott Rewards to book.....free breakfast buffet and room upgrade.”
 of 5 bubbles V4309FNmicheller, 9 Nov 2016 | Read review
“upper floors north and east views”
 of 5 bubbles walkerstoo, 11 Oct 2016 | Read review
“If you don't want to walk far get a room near an elevator.”
 of 5 bubbles augustster, 5 Oct 2016 | Read review
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