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This place is definitely a home away from home. Full kitchen with everything necessary utensils and cookware to cook a complete meal.
I stayed here for 5 days while searching for a house as I moved from another state.
Never saw housekeeping while there. I...More
1 Thank Chantele B
Response from Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90Responded 11 January 2016
Thank you so much for posting a review of our property. We appreciate you letting us know that we failed to explain our housekeeping policy. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for...More
I stayed here for 3 weeks in November because the normal hotel where I stay was booked up. The staff is great when you can get them. Don't try late at night or early morning. They say to use the phone but the several occasions...More
Response from Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90Responded 8 December 2015
Thank you for taking the time to write a review of your stay. Please accept our apologies that your stay was not to our company’s high standards. To prevent this from happening again, I will coach our staff to ensure we are responding to guest...More
Manager Jim and his staff go the distance to make your stay as pleasant as possible,I find that everyone was helpful and accommodating.Nice grab and go beverages, breakfast snacks,clean,and a good location.More
Response from Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90Responded 27 October 2015
Thank you so much for posting a review of our property. I'm so pleased to read that our staff went above and beyond to provide you with a great stay! Thank you again for your review. We look forward to seeing you in the future,...More
The hotel wasn't very good but it was decently priced. The carbon monoxide monitor was beeping through the night but staff was very apologetic and gave me a discount on the room. Katie checked me in and she was so friendly and helpful.
First of all, let me start by saying not only have I stayed in many hotels this past year but I am also employed by a different hotel chain, working the front desk, so I have an idea of how this hotel business works and...More
Thank Ronna P
Response from Manager_11525, General Manager at Extended Stay America - Chicago - Schaumburg - I-90Responded 3 September 2015
Thank you for taking the time to complete a review. I sincerely apologize for your experience at check-in. To uphold our company’s high standards, I will be reviewing our check-in procedures with our front desk staff. Our team is committed to satisfying our guests, so...More
US$67 - US$93 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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