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Hilton Garden Inn Schaumburg

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Hilton Garden Inn Schaumburg
Hilton Garden Inn Schaumburg
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697 Reviews from our TripAdvisor Community

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Davenport, United States
Reviewed yesterday NEW

Perfect location and the hotel had everything my family needed. I wished the patio was a bit more customer friendly, but it was early in the season and the hotel may not have been ready for such nice weather.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kellyq66
Greenwich, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

I used this hotel for the business trip to Elgin area. Good access to variety of great restaurants around Arlington Heights / Schaumburg Close to the upscale mall Easy uber drive from Ohare Relatively new HGI brand I believe and the lobby is extremely clean Mid size table - we could use for our quick wrap up meetings Only setback...

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Thank seiichiro a
About Hotel's Favourite Review
General M, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Hilton Garden Inn Schaumburg! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest...

A TripAdvisor Member
Level Contributor
12 reviews
Reviewed 3 days ago NEWvia mobile

The hotel was very clean and centrally located. The check-in and checkout processes went smoothly and I was impressed by the professionalism of the staff. Overall, the hotel is in a very safe area and I thoroughly enjoyed my stay. I will definitely stay here again when I am in the area.

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Thank A TripAdvisor Member
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Guest, Thank you very much for the wonderful review! I am so pleased that you enjoyed your visit and especially the service provided by my team. I will be sure to share your comments with them so thank you for passing that along to me! I appreciate your time and feedback and we all look forward to your return,...

Boston, Massachusetts
Reviewed 3 days ago NEW

I was very pleasantly surprised continuously during a 3 night stay at the Hilton Garden Inn Schaumburg. Admittedly, I did not know what to expect...this was my first visit to a Hilton Garden Inn. I arrived late in the evening and was pleasantly surprised to find a bar and restaurant in the lobby. The staff was very friendly and the...

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Thank Tony G
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Tony, Thank you for the lovely review! I am so pleased that you enjoyed your visit with us, especially the staff service and amenities offered. We sincerely appreciate your time and feedback and hope your next visit with us we will earn a 5-star rating! Thank you again and have a fantastic week!

Minneapolis, United States
Reviewed 2 weeks ago

This is one of many times that we have stayed at a Hilton Garden Inn (various cities). The facilities are always very clean, comfortable, tastefully decorated, very nice staff. The only glitch in this stay was - no hot tub at pool (unless we didn't see it?!?) and we learned (for first time) that our kids were NOT covered under...

Review collected in partnership with Hilton Garden Inn
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Thank rebeccajJ5662SA
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Rebecca, Thank you for taking the time to complete a review. You are correct in that we do not have a hot tub but I hope that you were able to enjoy the pool. Hilton Garden Inn's do not have a policy were children can eat free but many hotels do that as a courtesy as do we. Our...

Champaign, Illinois
Reviewed 3 weeks ago

I initially was going to book my stay at the Hampton but mistakenly reserved this hotel before hand and by the time I realized my mistake it was too late as I had already been charged for the first night. We had stayed at this particular hotel in the past so we just went with it. Upon arrival we were...

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Thank SHANNON C
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Shannon, I am truly very sorry that you did not enjoy your visit with us. I will be sure to address all of your issues and appreciate you bringing this to my attention. Thank you for your time and business and we truly hope to have another opportunity to be of service to you again in the future.

Milwaukee, Wisconsin
Reviewed 3 weeks ago

Hotel seems nice, but hot tub was removed rather than repaired which is a sign of a hotel that is dying instead of thriving. Double-tree across the street so they may be too much competition of Hilton properties. be sure to check fridge is on before you store perrishibles in it. Mine was found to be off on my arrival

Review collected in partnership with Hilton Garden Inn
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Thank James D
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear James, Thank you for taking the time to review our hotel. I am sorry about the refrigerator and will be sure to communicate your comments with my team. Regarding the spa, there were no issues that required repair, just a decision made based on usage. We thank you for your time and feedback and hope to have another opportunity...

Bettendorf, Iowa
Reviewed 3 weeks ago

My girlfriend had a meeting in the area, so we both drove in from out of town to spend the weekend. I chose this hotel from the great reviews, but I wish that I had stayed somewhere else. The photos on here were outdated because the hot tub was removed. The room had a chip or something on the floor...

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Thank Michael t
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Michael, Thank you for taking the time to write a review. I am so sorry that your stay was less then perfect. I will be sure to share your comments with my team as to prevent this from happening again. I sincerely appreciate the feedback and hope to have another opportunity to be of service to you again in...

Columbia, United States
Reviewed 3 weeks ago

This hotel, to keep is short, really lives up to Hilton Brand Promises. The staff is friendly, the rooms are clean and livable and the fitness center is simply AWESOME! The hotel manager here really works to make sure every guest is pleased.

Review collected in partnership with Hilton Garden Inn
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Thank laurahY9075UW
General M, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Thank you for taking the time to share your wonderful comments with us! We're so glad you enjoyed your stay and had such great things to say about everything and everyone. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon.

Hanalei, Hawaii
Reviewed 3 weeks ago

Super Clean. Great Staff... friendly professional. Would highly recommend to anyone! We were here for funeral of Brother. Staff were so kind and helpful during the most difficult time in our lives. I will be back in July and will always stay at your Hotel! Thank you for providing the Best Quality and Staff Around!!!

Review collected in partnership with Hilton Garden Inn
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Thank kauaihonoiki
Nicole C, General Manager at Hilton Garden Inn Schaumburg, responded to this review

Dear Kauaihonoiki, Once again, our sincerest condolences on your difficult loss. Our thoughts and prayers will continue to be with you and your family. I am pleased to hear that our staff took good care of you in your time of need and I will be sure to share your review with them. We look forward to having you back...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly-renovated Hilton Garden Inn Schaumburg is located in the northwest suburbs of Chicago and puts guests in close proximity to many fun places like Medieval Times Dinner and Theater, Arlington Park International Racecourse, IKEA, and Woodfield Mall. Our new guest rooms offer convenient amenities including a mini-refrigerator and microwave. Select rooms even have plush sofas! Guests appreciate our onsite Garden Grille & Bar serving an affordable breakfast buffet each morning. Get a workout in at our fitness center or take a dip in our indoor pool. With brand-new rooms and ideal amenities, we're a top choice among hotels in Schaumburg. ... more   less 

Additional Information about Hilton Garden Inn Schaumburg

Address: 1191 E Woodfield Rd, Schaumburg, IL 60173-4773
Region: United States > Illinois > Schaumburg
Price Range: €103 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Schaumburg 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Travelocity, Orbitz, Hotwire, Booking.com, Priceline, Cancelon, HotelsforEveryone, TripOnline SA, HotelQuickly, getaroom.com and Cheap Tickets so you can book your Hilton Garden Inn Schaumburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Schaumburg Hotel Schaumburg
Hotel Style:
#2 Romantic Hotel in Schaumburg
#5 Family Hotel in Schaumburg
#6 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Schaumburg staff and other travellers.
7 questions
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Questions? Get answers from Hilton Garden Inn Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room FAR from the pool!”
24miket, 3 Apr 2017 | Read review
“Ask for a room facing the front. Back rooms are close enough to another hotel you can see into the rooms.”
276faithp, 31 Mar 2017 | Read review
“I would guess that all of the rooms would be a good choice. First Floor for me.”
renes87, 13 Mar 2017 | Read review
“However we are diamond members so...take that into considerstion”
623uuj, 13 Jan 2017 | Read review
“Use the online check in to select your room”
Wolfgang37, 27 Oct 2016 | Read review
5 of 5