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28/1/2018 29/1/2018
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    Pheasant Run Resort

    4051 E Main St, Saint Charles, IL 60174-5201
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    28/1/2018 29/1/2018
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of US$136/night.

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    US$149
    US$113
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    Traveller (276)
    Room & Suite (66)
    Pool & Beach (17)
    Overview
    • Excellent31%
    • Very good22%
    • Average21%
    • Poor13%
    • Terrible13%
    Travellers talk about
    “golf course” (89 reviews)
    “jambalaya” (68 reviews)
    “bourbon street” (60 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Golf course
    Laundry Service
    Tennis Court
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (893)
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    1 - 5 of 892 reviews

    Reviewed 1 week ago

    Hey reader! Do you like swimming? I love Pheasant Run so much. One reason is there is a pool! If you go under the deep end, there is an outdoor pool. Another reason is there food is super good. I love all there breakfast food...More

    Thank Helen F
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    Thanks for visiting and taking the time to let us know about your experience.

    Reviewed 1 week ago via mobile

    We had 5 couples for a mid winter break and it was not worth it After checking in and making our way to the Tower elevators past the horde of unsupervised kids running amok due to the swimming pool being unusable for a maintenance issue,...More

    Thank Kurt H
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    I'm sorry to hear you were disappointed with your experience at our family-friendly resort. The kids do come with the territory! We will definitely pass along your feedback to help us improve, but so glad you had a lovely night out to dinner and a...More

    A TripAdvisor Member
    1
    Reviewed 1 week ago via mobile

    This is our fourth visit to this resort. Our first was 43 years ago and 5 years ago our daughter had her wedding ceremony and reception here. We feel that the resort is rundown and understaffed. It’s not heated properly and many areas were quite...More

    Thank A TripAdvisor Member
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    Thank you for your feedback. Current management is working diligently to improve the resort and we are looking forward to a renovation. However there is no excuse for poor service. We will definitely follow up as this in not representative of our staff.

    Reviewed 1 week ago

    A group of 5 couples booked a weekend at Pheasant Run staying Friday & Saturday departing Sunday morning. No towels in rooms; 3 out of 4 meals were served cold; service was extremely slow it was not worth the long wait to send meals back....More

    Thank Cubsfan_8
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    I'm sorry to hear that you didn't feel cared for. Please know that we are taking steps to correct these issues.

    Reviewed 1 week ago

    This was our second visit to Pheasant Run, but it has been about 5 years. First of all, it took about 20 minutes to check in because of people waiting in lines with only 3 receptionists. Heard many complaints when people found out the pool...More

    Thank mapunke
    Response from Lisa A, Manager at Pheasant Run ResortResponded 1 week ago

    Thank you for your feedback. The Terrace Cafe does have muffins, yogurt, oatmeal, as well as french toast sticks, and breakfast sandwiches on the menu. All under $6.50. I'm sorry to hear you had a disappointing experience. Please know that our management is taking steps...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$116 - US$194 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Groupon, Priceline, Travelocity, Expedia, Booking.com, Agoda, Hotwire, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your Pheasant Run Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Saint Charles
    • Also Known As
    • Pheasant Run Hotel Saint Charles
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    Traveller (276)
    Room & Suite (66)
    Pool & Beach (17)
    Dining (14)
    Hotel & Grounds (184)
    Bathroom (27)
    Business Centre & Event Rooms (17)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 11 hotels in Saint Charles
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    Courtyard Chicago St. Charles
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    Nearby Restaurants
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    Mother's Pancake
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    Nearby Attractions
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    Arcada Theatre
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    Northwestern Medicine Field
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    5.05 km away
    Downtown St. Charles
    85 reviews
    4.88 km away
    Ask a question
    Questions & Answers
    joni12016
    8 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Property representative |
    The train from Geneva is just over an hour to Chicago and about $8.
    0
    Votes
    Epugs
    17 November 2016|
    AnswerShow all 3 answers
    Response from Lisa A | Property representative |
    The spa is great! Just had a massage last week. They also offer Athletic services, skin care treatments, body scrubs and wraps, body waxing, manicure and pedicure services, and makeup and hair. Prices are reasonable.
    0
    Votes
    sunshineseeker61
    11 August 2016|
    AnswerShow all 4 answers
    Response from Bamasu | Reviewed this property |
    I saw a medium size dog (too big for a stroller) out with his family by the pool on the upper deck which is set back further from the rest of the deck. He just sat on a towel panting while everyone wanted to pet him. I... More
    0
    Votes
    Room Tips
    "Do not even bother visiting this resort"
    Read review
    "Keep expectations low."
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    "Request a room in the tower."
    Read review
    "Depends on personal taste, they have all types."
    Read review
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