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24/12/2017 25/12/2017
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    Best Western Inn of St. Charles

    1635 E Main St, Saint Charles, IL 60174-2372
    +1 855-649-7766
    Hotel website
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    24/12/2017 25/12/2017
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    Traveller (1)
    Room & Suite (11)
    Pool & Beach (3)
    • Excellent53%
    • Very good27%
    • Average10%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “room was clean” (22 reviews)
    “exercise room” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Facilities for Disabled Guests
    Business Centre
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Inn of St. Charles
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (387)
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    91 - 95 of 381 reviews

    Reviewed 28 March 2016 via mobile

    We had two rooms for Easter weekend, with grandkids in tow. They put us close together, and respected our privacy. ..of course, they were all but happy to help when asked. We are appreciative of all the remodeling they have undergone. It looks marvelous, and...More

    Thank David M
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 30 March 2016

    David M. Thank you for your awesome review! I am so pleased to hear that you and your grandkids chose our hotel for your Easter weekend getaway. It looks like you were able to utilize some of our amenities which always makes us happy to...More

    Reviewed 28 March 2016

    Check-in was cold and very impersonal. Neither person behind the desk was dressed professionally. And most aggravating of all was that two of the owners were loudly arguing in a foreign language while guests were trying to eat breakfast. It was very disturbing. Plus, hotel...More

    Review collected in partnership with Best Western
    1  Thank Sue D
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 30 March 2016

    Dear Sue D., First, I would like to thank you for staying at our hotel. I also would like to sincerely apologize for the inconvenience we might have caused you, during check-in. We are looking into the matter and will address this with the staff...More

    Reviewed 21 March 2016 via mobile

    Great rooms, clean, excellent breakfast, excellent customer service. We had a large party stay there this past weekend for a family event. When we are back in town will most definitely stay there. The only negative thing would be the loud conversations by the cleaning...More

    Thank Karen C
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 24 March 2016

    Dear Karen C. Thank you very much for your feedback. Your review is a highlight of what we want all our guest to mention in reviews. Our clean guest rooms, excellent breakfast, but most important, our customer service (staff) was excellent. We are extremely happy...More

    Reviewed 12 March 2016 via mobile

    We had such a great experience at the Best Western Inn of St. Charles! After booking this trip on Expedia and accidentally requesting a smoking room, we got to the hotel and Mr. Patel was able to upgrade us to a non-smoking whirlpool room at...More

    Thank hcrowen
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 21 March 2016

    hcrowen Thank you for taking the time to write such a thoughtful and kind review. Comments such as yours mean so much to our team. I cannot tell you how much we appreciate the positive comments regarding how easy our location is to find. I...More

    Reviewed 26 February 2016

    We have used this Best Western Hotel many times over the past 12 years. We have always been satisfied. We were pleasantly surprised with our last stay that there had been some redecorating to the rooms, and upgrades to the breakfast. The hot offerings for...More

    Thank Paula1964_13
    Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 21 March 2016

    Paula1964_13 Thank you for writing about your stay with us here at the Best Western – St. Charles. We were thrilled to read that our staff is helpful and receive such a great compliment regarding the cleanliness and maintenance of the hotel. It is always...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$73 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in Saint Charles
    • #2 Romantic Hotel in Saint Charles
    • #3 Business Hotel in Saint Charles
    • #5 Family Hotel in Saint Charles
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Hotwire, getaroom.com, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Inn of St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Saint Charles
    • Also Known As
    • Best Western Saint Charles ,
    • Saint Charles Best Western
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    Traveller (1)
    Room & Suite (11)
    Pool & Beach (3)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby HotelsSee all 11 hotels in Saint Charles
    Quality Inn & Suites
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    Hilton Garden Inn St. Charles
    494 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    27 March 2017|
    Response from Kathleen B | Reviewed this property |
    Both...? They have one building that has doors directly from outside, and another building tgat has rooms with inside hall access!
    Victoria H
    9 July 2016|
    AnswerShow all 2 answers
    Response from David E | Reviewed this property |
    I saw pets there so possibly pet friendly
    5 May 2016|
    AnswerShow all 5 answers
    Response from dschick | Reviewed this property |
    It really depends which part of the hotel you stay in. The neighborhood is perfectly safe. It's right next to a nice family restaurant and ice cream place. But one end of the hotel is an old-school not so great motel and... More
    Room Tips
    "Request any special needs you might have."
    Read review
    "Great location for doing business in St. Charles."
    Read review
    "Rooms detached from main building are very quiet and ground floor located. Great for people with lots of..."
    Read review
    "All the rooms have been remodeled so there all good"
    Read review
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