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BEST WESTERN Inn of St. Charles

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BEST WESTERN Inn of St. Charles
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350 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Fairbanks, Alaska
Reviewed 4 August 2015

As they saying goes don't judge a book by its cover or a picture can be deceiving. This is so true for this hotel. It was nothing like the hotel. Much worse. The beds were so uncomfortable. My son and my backs were hurting so bad. The pools was not up to par. The pain on the bottom of the...

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Thank Suzy N
Branson West, United States
Reviewed 2 August 2015

I came into the buffet area about one hour prior to the end of buffet breakfast. The only things that were taken care of were anything that was not considered a "Hot Meal", except the waffle maker and toaster. This is not what I expected of Best Western. I generally stop a Best Western all around the country and have...

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Thank Bruce V
Perryville, Missouri
Reviewed 22 July 2015

Decent hotel but the manager was very rude and spoke very broken English. Don't count on any more towels than one per person!! It took about 10 minutes to get across to housekeeping we needed clean towels. I had to show them my room key, even though I had the dirty towels in my hand.

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1Thank Randa H
Reviewed 21 July 2015 via mobile

This was not our first stay at this hotel. Our room was again in the newer annex and its very spacious. Very clean and everything worked well. Very quiet. Breakfast offering is typical for B/W hotels and was fine. The only objection is the eating area is quite small so if the hotel is busy be prepared to stand.

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Thank or-ontheroad
Reviewed 18 July 2015

My motto has always been, Red Lobster tastes, McDonald's budget. This place really surprised me, the room price was quite good for my budget and the room was exceptionally clean, even my wife wasn't able to find fault (no, really!). It was our first time ever staying in a motel, and we were slightly concerned about the potential noise of...

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Thank Scorpionds1
Lakeville, Minnesota
Reviewed 13 July 2015

We were in St. Charles for a softball tournament. The hotel was nice enough but the service was outstanding. The person checking us in was very helpful as we had a reservation for one night and another for the next three due to a change in plans. She as very helpful getting us set to make sure we didn't have...

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Thank msteinleyns
Reviewed 9 July 2015 via mobile

We booked this hotel as part of a group booking. Management was rude, nasty and harass me via phone. Rooms do not look like the picture on website. Management said he didn't have time for people like me, get out of my hotel, rude and completely unacceptable. Called corporate and they contacted him and he called me back to say...

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Thank Amy C
rockford, United States
Reviewed 7 July 2015

I was disappointed that when I returned to get my Rubbermaid container, one was not found,only the fruits & vegetables were there. I don't like being lied to. I will not stay at the Best Western in St. Charles, Il again!

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Thank Sue L
Clayton
Reviewed 6 July 2015

If you need something here just ask Jackie she is awesome. We had a coupl of dogs with us and she worked hard to accomodate our needs - she also makes a GREAT breakfast - eggs, bacon, sausage, biscuits and gravy. A real pleasure staying here. Thanks to all for taking such good care of us.

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Thank Elizabeth S
Thunder Bay, Canada
Reviewed 6 July 2015

This hotel is awesome. The staff is very good at their jobs. Jackie, the overnight front desk clerk was especially awesome. The rooms were small but very clean and the outdoor pool was awesome. We will be back.

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1Thank Kayla H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In addition to unbeatable value, and a great location at this St. Charles hotel, enjoy a complimentary local shuttle for groups of six rooms or more to the best the area has to offer. Explore historic downtown St. Charles. Shop to your heart's content at the Kane County Flea Market, Geneva Commons, Fox Valley Mall and Aurora Chicago Premium Outlets. Press your luck at Hollywood Casino in Aurora and Grand Victoria Casino in Elgin. Explore the Kane County Fairgrounds, Funway Entertainment Center and Pottawatomie Park. Attend special events, like the bi-annual Toy Show, Jukebox Show, annual Scarecrow Festival and more - all very popular with locals. Your St. Charles vacation experience is customizable to your interests when you stay at the BEST WESTERN Inn of St. Charles.After a full day out on the town, head back to this St. Charles BEST WESTERN for rest and relaxation. Each comfortable guest accommodation here offers complimentary high-speed Internet access, cable television with HBO(R), a microwave, refrigerator and all the comforts of home. Whirlpool rooms are also available upon request. Other amenities at this St. Charles hotel include complimentary Hot Breakfast with free newspaper each morning, plus a fitness center and an on-site outdoor heated Pool open seasonally. Please note there are no elevators at this hotel, so please request a downstairs room, if needed. ... more   less 

Additional Information about BEST WESTERN Inn of St. Charles

Address: 1635 East Main Street, Saint Charles, IL 60174-2372
Region: United States > Illinois > Saint Charles
Price Range: €72 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn of St. Charles 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Orbitz and Priceline so you can book your BEST WESTERN Inn of St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Saint Charles
Saint Charles Best Western
Hotel Style:
#1 Best Value Hotel in Saint Charles
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn of St. Charles staff and other travellers.
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Questions? Get answers from BEST WESTERN Inn of St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms detached from main building are very quiet and ground floor located. Great for people with lots of luggage.”
 of 5 bubbles Tourista47, 4 Mar 2017 | Read review
“All the rooms have been remodeled so there all good”
 of 5 bubbles katiemoore2014, 2 Nov 2016 | Read review
“Very spacious enough Room for 3-4 people with no worries”
 of 5 bubbles sparky200441, 24 Sep 2016 | Read review
“Upper floor was very quiet”
 of 5 bubbles CalTheRebel, 30 Jun 2016 | Read review
“The executive building has interior doors. The older building has exterior doors.”
 of 5 bubbles LoveBeaches1017, 16 May 2016 | Read review
5 of 5