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Best Western Inn of St. Charles

391 reviews
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Traveller (1)
Room & Suite (15)
Pool & Beach (3)
Overview
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
“room was clean”(23 reviews)
“easy access”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Inn of St. Charles
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (391)Write a Review
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All reviewsexecutive buildingroom was cleaneasy accessconvenient locationsmoking roomclose to downtownkane countyoutdoor poolfridge and microwavechicago areahome away from homeno elevatorbwmotelcharlesstgeneva
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71 - 75 of 385 reviews
Reviewed 15 July 2016

I have stayed at this property several times over the last few years. My complaint has always been the property was outdated by about 10-15 years. I stay because the location is exactly where I want to be. They now serve a hot breakfast and...More

Review collected in partnership with Best Western
Thank DrEECS
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 19 July 2016

DrEECS Thank you for taking the time to write such a thoughtful and kind review. I cannot tell you how much we appreciate you taking the time to give our hotel such high praise. It is always exciting to read that a guest noticed the...More

Reviewed 14 July 2016

We needed a place for 1 night in St Charles... it was neat & clean and had a free breakfast of sorts - the usual cereal waffles etc etc you get these days nothing special, but gets the day going overall a nice affordable stayMore

Thank Kent P
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 19 July 2016

Kent P Thank you for writing about your stay with us here at the Best Western – St. Charles. We were thrilled to read such a great compliment regarding the cleanliness of the hotel. While we do carry all the required items for the Best...More

Reviewed 6 July 2016

Nicely maintained smaller BW hotel in historic St. Charles, IL. Offers 2 (2story) buildings: one like "Motel" drive up parking and another with interior entry rooms. Nicely maintained, updated rooms. Good breakfast, but small seating area. Small pool for a quick refreshing dip! Exercise Room....More

Review collected in partnership with Best Western
Thank 167denisee
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 7 July 2016

167denisee Thank you for taking the time to write such a thoughtful and kind review. St. Charles, Illinois has a lot of attractions to offer our guest. I agree with you St. Charles is a really pretty area. Our location is great to where you...More

Reviewed 1 July 2016

A clean spacious room for a reasonable price. Quick service when my room key did not work. Swimming pool very clean and welcoming. Hotel breakfast adequate. Colonial Café restaurant next door - walking distance, no street crossings - was great! Parking a little tight, but...More

Review collected in partnership with Best Western
Thank adventure0730
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 5 July 2016

Adventure0730, Thank you for the 4 star review and feedback on what you enjoyed about you last visit to the Best Western – St. Charles, Illinois. We were thrilled to read such a great compliment regarding the clean and spacious guest rooms. Your review mentioned...More

Reviewed 1 July 2016

The room was clean and the AC worked well. We arrived mid-afternoon so we had time to go to the pool. The staff was very nice and the breakfast was great! There were many options to choose from and I loved the coffee machine. I...More

Thank Jean C
Response from Arpit P, Manager at Best Western Inn of St. CharlesResponded 5 July 2016

Jean C Thank you for your recent comments regarding the Best Western – St. Charles, Illinois. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
Details
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Charles
#3 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Room types
Non-Smoking Rooms, Smoking rooms available, Suites, Family Rooms
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Traveller (1)
Room & Suite (15)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bri1080
27 March 2017|
Answer
Response from Kathleen B | Reviewed this property |
Both...? They have one building that has doors directly from outside, and another building tgat has rooms with inside hall access!
0
Votes
Victoria H
9 July 2016|
AnswerShow all 2 answers
Response from David E | Reviewed this property |
I saw pets there so possibly pet friendly
0
Votes
LoveBeaches1017
5 May 2016|
AnswerShow all 5 answers
Response from dschick | Reviewed this property |
It really depends which part of the hotel you stay in. The neighborhood is perfectly safe. It's right next to a nice family restaurant and ice cream place. But one end of the hotel is an old-school not so great motel and... More
2
Votes
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12
Room Tips
"Request any special needs you might have."
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"Great location for doing business in St. Charles."
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"Rooms detached from main building are very quiet and ground floor located. Great for people with lots of..."
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"All the rooms have been remodeled so there all good"
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