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27/8/2017 28/8/2017
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    Hilton Garden Inn St. Charles

    4070 E Main St, Saint Charles, IL 60174-5202
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    27/8/2017 28/8/2017
    US$149
    US$143
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    Traveller (26)
    Room & Suite (13)
    Dining (3)
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    Overview
    • Excellent58%
    • Very good26%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “front desk” (46 reviews)
    “great hotel” (25 reviews)
    “corner room” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn St. Charles
    Special Offer: Double Points, Every Stay
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (479)
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    There are newer reviews for Hilton Garden Inn St. Charles
    See the most recent reviews

    21 - 25 of 474 reviews

    Reviewed 20 June 2017

    We stayed at this hotel so we could be close to family graduation party. We had the corner suite with the fireplace. It was a large room and very comfortable. The bathroom was even larger and had excellent lighting and space. The hotel is very...More

    Review collected in partnership with Hilton Garden Inn
    Thank ChicagoGal64
    Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 23 June 2017

    ChicagoGal64, we appreciate that you took the time to share your experience with us. It was our pleasure to have you stay with us while you were in town visiting family. Please pass our Congratulations along to the recent graduate! We hope to see you...More

    Reviewed 17 June 2017

    Great consistent service. Very well managed. See KC and you will not be dissatisfied. Great food, very clean and quiet property. Due for an update but very very clean and comfortable regardless. Location is great for Chicago access and for local st. Charles.

    Review collected in partnership with Hilton Garden Inn
    Thank James C
    Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 23 June 2017

    James C, thank you for your feedback and the positive review. We are looking forward to your next visit!

    Reviewed 17 June 2017

    Rooms were vey clean and comfortable. Staff was very helpful and extremely friendly. Great Hilton Garden Inn breakfast as usual and good selection of items. Was not ever around for evening meals. Great location, near strip malls and stores.

    Review collected in partnership with Hilton Garden Inn
    Thank Scaters
    Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 23 June 2017

    Scaters, thank you for taking the time to post a review and share your experience. We are happy to hear that you enjoyed your stay and appreciate your kind words. Please come back to see us again soon!

    Reviewed 12 June 2017

    Absolutely awful trip. There is no street signage so we passed it 3 times even using GPS. The website says they serve breakfast, lunch and dinner which is false. They only serve food 6-10 and 5-9 and room service is only 5-9. I have never...More

    Review collected in partnership with Hilton Garden Inn
    Thank W9569LLlaural
    Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 13 June 2017

    Thank you for taking the time to share your experience. Please accept my sincerest apologize for the inconvenience and difficulties you experienced locating our property and for the misinformation posted on our website regarding the hours of service in our Garden Grille. I can understand...More

    Reviewed 6 June 2017

    Service was over all sub-par. Not greeted as an Honors member. Used digital check in and upon arrival, they 'weren't sure' if the room was ready. Cleaning staff congregates by the elevator on the third floor. They really need to be in designated service areas.More

    Review collected in partnership with Hilton Garden Inn
    Thank Tim L
    Response from TeriDeLee, General Manager at Hilton Garden Inn St. CharlesResponded 7 June 2017

    Thank you for taking the time to share your comments regarding your recent stay at our property. We value and appreciate your feedback as the comfort and satisfaction of our guests is our highest priority. I was very sorry to learn of the service issues...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$121 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Saint Charles
    • #1 Green Hotel in Saint Charles
    • #4 Family Hotel in Saint Charles
    • #4 Romantic Hotel in Saint Charles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Hotels.com, Booking.com, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Agoda and getaroom.com so you can book your Hilton Garden Inn St. Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Saint Charles
    • Also Known As
    • Hilton Garden Inn St. Charles Hotel Saint Charles ,
    • Hilton Saint Charles ,
    • Saint Charles Hilton ,
    • Hilton Garden Inn Saint Charles
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    Traveller (26)
    Room & Suite (13)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (29)
    Business Centre & Event Rooms (3)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    gopher0005
    23 November 2015|
    AnswerShow all 3 answers
    Response from Peter E | Property representative |
    Greetings, The Hilton Garden Inn provides pre-arranged shuttle service in a five mile radius in the St. Charles Area. Pheasant Run Resort is directly across the street from the Hilton Garden Inn, about a 4 minute walk... More
    0
    Votes
    Room Tips
    "Ask which rooms there will be pets in."
    Read review
    "This hotel seems to attract lots of youth sports teams. Ask for a room away from the staircase, ice machine..."
    Read review
    "rooms were clean and no issue"
    Read review
    "make sure the room is right before you bring up your stuff (they don't always get it right)"
    Read review
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