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Hilton Garden Inn St. Charles

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422 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn St. Charles
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Showing 417: English reviews
Racine, Wisconsin
Reviewed 4 weeks ago

The bed should have been changed out a long time ago. The air chamber on bed did not work. All the restaurant staff was more busy talking then taking our order. No service on coffee or water. People got their own

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Helpful?
Thank letsgetgoing4u
Sonoma, California
Reviewed 31 October 2016

On a 5 night business trip, there are always lots of things to think about, and computer issues with bookings, etc. isn't high on the list. Thanks a ton to Lori Shilling, and Theresa, the GM, who both were incredibly helpful - such great ambassadors for the hotel. The other reviews cover the facility, so I wanted to ensure the...

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Thank spintheglobepartners
San Juan, Puerto Rico
Reviewed 26 October 2016

I went with my friends for a scrapbook weekend. I liked my room, but was disappointed with my food. The dinner buffet was weak, not a very good variety. There was soup, but no bowls. The breakfast buffet was ok.

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Thank Sandy L
Chicago
Reviewed 26 October 2016

Loved all the details that were paid attention to Couldn't be happier how the wedding turned out Every one of my expectations were more than met I'm so happy the wedding was at this hotel Having my daughter married outside in the gazebo was very special. The staff were like family they cared so much that we were happy.

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1Thank 633dalea
Reviewed 26 October 2016

Stayed here for a wedding and could not have wished for a better place to have one. No problems or complaints from any of my family who were there. Wedding ceremony and reception exceeded my expectations. Would definitely recommend this Hilton Garden Inn to anyone looking for a wedding venue.

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Thank donitah924
Naperville, Illinois
Reviewed 22 October 2016

Room and mattress were excellent, Great facilities for a meeting. Excellent free breakfast buffet, with a chef to do omelets or pancakes. Restaurant is combined with the lobby, which is actually very nice and open. Pool and whirlpool. Business center. Highly recommended!!!

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Thank Fred O
Schleusingen, Germany
Reviewed 15 October 2016 via mobile

Like the hotel, very big rooms, bit old style but clean and comfortable. Breakfast quite good compare to other US hotels, enough car parking available. Hotel bar close already 10p.m. And there is not close very much around

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Thank foersan
LeClaire
Reviewed 11 October 2016

The hotel was conveniently located to downtown St Charles, restaurants and shopping. The staff was friendly. Our room was clean and had a little patio with a courtyard view off of it. The water in the pool looked a little cloudy, but my 5 year old granddaughter didn't seem to mind. All in all we had an excellent stay!

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Thank deborahdW9710QW
Seattle, Washington
Reviewed 9 October 2016

I stayed in this hotel last week for a few days. I was upgraded to a corner room with a fireplace and whirlpool tub. Room was actually pretty nice as Hilton Garden Inn's go. The only compliant I had about the room was that the couch in the room looked terrible. The fabric was torn in multiple areas and just...

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Thank JGottlieb12
Naples, Florida
Reviewed 5 October 2016

We are former residents of St Charles. We were in town visiting friends and stayed here. The hotel is clean, the employees friendly, the rooms large but dated. We arrived very late and were very elated to find our reservation was held and the employees welcoming. The only complaint is that the beds were very soft.

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1Thank welovedmaine08

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 East Main Street, Saint Charles, IL 60174
Region: United States > Illinois > Saint Charles
Price Range: €86 - €198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
#4 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Charles staff and other travellers.
1 question
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Eaton Rapids, Michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure the room is right before you bring up your stuff (they don't always get it right)”
 of 5 bubbles yogachix, 13 Nov 2016 | Read review
“Some of the first floor rooms have patios in the courtyard”
 of 5 bubbles fredo248, 22 Oct 2016 | Read review
“Great staff even at 2am!”
 of 5 bubbles Agk55, 12 Aug 2016 | Read review
“ask for ground floor with small garden”
 of 5 bubbles srimanone, 1 Jul 2016 | Read review
“2nd floor 220”
 of 5 bubbles Rob1163, 27 Mar 2016 | Read review
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