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Hilton Garden Inn St. Charles

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Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn St. Charles
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445 Reviews from our TripAdvisor Community

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Showing 440: English reviews
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Quad Cities, IL, United States
Reviewed 2 weeks ago

only thing missing was the inclusion of breakfast in the cost of the room. Conference in same hotel helped. Location to restaurants and mall good. Nothing else to say. Nothing else to say. Nothing else to say.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Karin C
Elmhurst, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017 via mobile

I stayed here for two nights had corner king room with whirlpool and fireplace. I could not believe how spacious it was! Bed was comfortable thoroughly enjoyed big tub with whirlpool it felt like I was in heaven! The room was very clean and the housecleaning staff went out of their way when I need some extras. Enjoy room service...

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Thank Cathy B
About Hotel's Favourite Review
Pittsburgh, Pennsylvania
Reviewed 3 weeks ago via mobile

So the hotel itself is a typical Hilton garden inn with the nice perks of cookies, flavored water, and great staff! Jennifer at the front desk was very helpful with our many reservations and could not have been nicer. She gets a gold star for working with us! Actually all the staff were friendly, housekeeping, restaurant, and manager. Would stay...

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Thank Gerstel
Lombard, Illinois
Reviewed 3 weeks ago

My husband and I checked with the romance package in the Jacuzzi suite to celebrate his birthday. The room was perfect and all accommodations from the room service to the fireplace to anything else needed was prompt and friendly. Very friendly and wonderful staff.

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Thank W4670SPjenniferb
Austin, Texas
Reviewed 4 weeks ago

Consistent hotel. Good staff and amenities. Easy check-in/ check-out. Comfortable and roomy. Breakfast cooked to order and nice to be able to order food for the room. Decent bed, comfortable sheets and choice of pillows.

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Thank 242kendallv
Rochester, New York
Reviewed 18 March 2017

This is the 2nd or 3rd time weve stayed at this hotel, and will always come back. We always look for Hilton Garden inns when we are traveling for business and have never been disapointed. Booking on line is very easy and simple.

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Thank leef9
Aurora, Illinois
Reviewed 16 March 2017

The room was very spacious which gave plenty of room for me and family to move around. Located right across the street from venue we were going to. Staff very friendly! Bathroom did smell like smoke, but otherwise very clean.

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Thank 646margiel
Reviewed 11 March 2017 via mobile

Overall, a very nice hotel but huge noise issue with guests above us. We could hear every footstep. Normal walking above us sounded like stomping on the ceiling. Noise was so loud that we could not sleep. We were on the first floor. You would be better served to stay elsewhere or test the room for noise before you commit.

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Thank Steve S
niles, illinois
Reviewed 10 March 2017

Poor front desk service this time around & absolutely hated the memory foam mattress - ending up sleeping in the chair...amenities in room were not all replaced...limited menu for lunch and dinner...they ran out of take away boxes...the front desk clerk at the time was sharing her frustrations/issues with the hotel with guests which is inappropriate...

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Thank darmama63
Quincy, Illinois
Reviewed 9 March 2017

The hotel was very nice and welcoming. I would stay here again. Great location and friendly employees. I wish the exercise room stayed open past 10 pm. Also, the bar closed early on a weeknight. Quick check in

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Thank 49k

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 E Main St, Saint Charles, IL 60174-5202
Region: United States > Illinois > Saint Charles
Price Range: €110 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Green Hotel in Saint Charles
#1 Business Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Charles staff and other travellers.
1 question
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Eaton Rapids, Michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms were clean and no issue”
jtgrassroots, 23 Dec 2016 | Read review
“make sure the room is right before you bring up your stuff (they don't always get it right)”
yogachix, 13 Nov 2016 | Read review
“Some of the first floor rooms have patios in the courtyard”
fredo248, 22 Oct 2016 | Read review
“Great staff even at 2am!”
Agk55, 12 Aug 2016 | Read review
“ask for ground floor with small garden”
srimanone, 1 Jul 2016 | Read review
5 of 5