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Fairfield Inn & Suites Chicago St. Charles

2096 Bricher Road, Saint Charles, IL 60174
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Arcada Theatre
    2.8 km
  • 2 star hotel
  • Pool
Reviewed 27 May 2016
Home away from Home
The staff is great and polite expecially Jacqui at the front... more
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193 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Reviewed 27 May 2016 via mobile

The staff is great and polite expecially Jacqui at the front desk. She always greeted me coming in at out and what she could do that make my day a better stay at the hotel. The rooms are beautiful and clean the breakfast is great and internet fast.

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Helpful?
Thank Paul H
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Paul H, Thank you for the terrific review. We truly appreciate your time to review our hotel and experience our hospitality. Jacqui does a wonderful job with each individual guest and always putting a smile on everyone's face. We look forward to seeing you again in the near future Robert P Gea

Champaign, Illinois
Reviewed 23 May 2016

I purposely stay at the Fairfield Marriott St. Charles, Illinois for several reasons. 1. The people are warm and welcoming, any issues I have ever had have been resolved and taken seriously. 2. The rooms are always clean, neat and orderly for my stays 3. Breakfast in the morning is well stocked and prepared properly, when I need a to...

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Thank robY7211DR
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Thank you Sir! We truly appreciate your kind words and loyalty. We hope to see back again very soon. Respectfully, Scott C., AGM

Roswell, New Mexico, United States
Reviewed 22 May 2016

I stayed at the hotel for a conference and was very impressed. The rooms were ready when we got there, including the crib. There was nice parking and a good breakfast. The location is very good with shopping and restaurants in walking distance. The room was comfortable and the bed was nice. I was most impressed by the friendliness and...

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Helpful?
Thank Alan G
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Alan G, Thank you for the incredible review. It was our pleasure to have you stay with us for your conference, As you said our location is perfect for shopping and eating at different restaurants just in walking distance. Kudos to you for acknowledging our staffs hard work , They always put our guests first. We hope to see...

Aurora, Illinois
Reviewed 17 May 2016 via mobile

We recently attended a wedding and a block of rooms had been reserved. I was able to get in my room and little early. We had a shuttle back and forth to the wedding venue. The room was clean and the staff was awesome. The free breakfast was great. Not just juice and donuts!

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Helpful?
Thank marybethp459
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Thank you marybethp459, It sounds as though you had a wonderful time with family and friends at the wedding. I'm pleased we could be a part of it. Thank you for your kudos to the staff we all appreciate that very much. We hope to see you back should your travels bring you back to the St. Charles area. Thanks...

O'Fallon, Illinois
Reviewed 15 May 2016

Although this hotel was recently renovated, it still had a old time feel when looking at the layout of the hotel. We had a room with a kingsize bed and the room was small compared to newer hotels. There was a desk area with one chair and one other chair in the room. The bathroom was small (tub/shower, sink, and...

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Helpful?
Thank ofallon
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Thank you for taking the time to review your recent stay at the Fairfield Inn & Suites Chicago St. Charles. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the hot water/tea mishap.. I can only imagine how...

Reviewed 13 May 2016 via mobile

My family and I went to town to visit family. Staff was pleasant. Hotel is perfectly located and is in great shape. I think recently remodeled. Yummy breakfasts. Within walking distance to some restaurants and a short drive from the commons.

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Thank 00sinemetu00
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Thank you for your review. I'm pleased to hear you and your family had pleasant stay with us. You're correct, we did recently remodel our entire hotel. I hope next next time your in town to visit family you think of us for accommodations. Thank again, Scott C., AGM

Rockford, Illinois
Reviewed 12 May 2016

Stayed here for a weekend to visit family and it is very nice. It has just been recently updated and is very nice inside.The staff here is very friendly but most of the interactions I had when staying there were with Jacqui, who worked the mornings at the front desk. She was very friendly and always helpful with anything I...

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Helpful?
Thank Mike M
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Mr, McCoy, Thank you for your glowing review. We certainly appreciate your taking the time to review our property. It sounds as though you had a pleasant stay with us at the Fairfield Inn & Suites. I also appreciate your kudos regarding Jacqui she always very professional, sweet and accommodating. We look forward to your return. Regards, Scott C.,...

Saint Louis, Missouri
Reviewed 6 May 2016

I try to be fair about hotel reviews, been traveling for 20 years. There are more bad or so so ones than good ones. This was average for me. overall clean room though nothing special all the way around. I wish I could always stay in hotel rooms that had central hvac, usually only see in full service hotels or...

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Helpful?
Thank JREwing123
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Rob T. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to St. Charles....

Reviewed 28 April 2016

This was the hotel that we used for our room block for our wedding weekend. Our guests came from out of town, some across the Midwest and many international guests from the U.K. and Ireland. This hotel provided a great location in close proximity to restaurants and shopping, and only a quick 5-8 minute drive to downtown Geneva and St....

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Helpful?
Thank Rachel L
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Rachel L. Thank you for the wonderful review, It was our pleasure to have your wedding block for your guests and congratulations to you on your special day. Our staff loved your wedding group and tried to make our hotel home away from home. Thank you again for taking the time to review our property and congratulations again

Peoria, Illinois
Reviewed 26 April 2016

Stayed there for the weekend in April 2016. The king room, however a little small but was average for the hotels of this size and was clean and comfortable. The bed and covering were nice the HVAC was quiet without any loud noise to disturb the sleep. The TV worked and the free internet was fast enough for emails and...

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Helpful?
Thank Hecules-63
Scott C, Assistant General Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Thank you for your concise review. It sounds as though we got everything right. I'm pleased we met your expectations. We look forward to having back with us again soon. Regards, Scott C., AGM

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago St. Charles

Address: 2096 Bricher Road, Saint Charles, IL 60174
Region: United States > Illinois > Saint Charles
Price Range: €108 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Inn Saint Charles
Fairfield Saint Charles
Saint Charles Fairfield Inn
Hotel Style:
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Chicago St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We prefer the rooms facing east for the view and privacy, 3rd floor.”
 of 5 bubbles Pickey-Pickey, 16 Dec 2016 | Read review
“If you can, book a suite.”
 of 5 bubbles wdoll, 6 Dec 2016 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles dano728, 25 Nov 2016 | Read review
“King Suites - very comfortable and roomy with a separate area with a couch and stereo and 2 TV's”
 of 5 bubbles annn336, 8 Nov 2016 | Read review
“King studio suites are a bit larger and include refrigerator and more living space for relaxing.”
 of 5 bubbles 868beckys, 19 Oct 2016 | Read review
5 of 5