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Chicago Marriott Suites O'Hare

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446 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Detroit, MI
Reviewed 13 July 2015

The staff was very nice and helpful at check-in. We arrived early and a room was available so they allowed us to check in early. Our room was great and very spacious. We were in town for the Taste Fest so we only spent one night. I would stay here again.

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Thank atarah2
Reviewed 12 July 2015 via mobile

Very impressed with accommodations. Room was excellent and surprisingly quiet given its close proximity to the airport. For me the breakfast was a bit pricey...but delicious at any rate. Hotel staff was very accommodating. Would stay here again.

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1Thank Jbbarnette
North Bonneville, Washington
Reviewed 10 July 2015

stayed here for a weekend work trip and slipped in a little fun visit into downtown. Location was very convenient to the city but also to highways for travel and even the El if you want public transit. Nice that they have a green area behind the hotel. POURED rain the night I was going to stay local and the...

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1Thank David J
Minneapolis, Minnesota
Reviewed 9 July 2015

Average hotel by the airport. Disappointing customer service by staff during checkout. Spacious "suite". Old/rugged/dirty corner/concealed areas in room. Requires full room charge as deposit during check in. 30 min drive with traffic to Chicago 20 min without. Good value for money. Satisfactory.

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Thank AvidAppreciator
Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear Avid Appreciator: Thank you for your candid feedback regarding your stay at the Chicago Marriott Suites O'Hare. Please accept our apologies for your inconvenience brought about by your check-in and check-out experience, disappointing customer service and condition of the suite. Since your information is not at this site, I have no way to investigate what the exact situation was...

Savannah, GA
Reviewed 8 July 2015

Not a bad hotel. Average food, I had several issues with my room keys, which was super irritating. All in all, if you are stuck in Chicago because of a flight delay for the night, this is a fine hotel, with lots of room.

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Thank SavannahLady2010
Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear SavannahLady2010: Thank you for your comments during your stay at the Chicago Marriott Suites O'Hare. We take pride in our suites which have the biggest living quarters in the Rosemont area. Our aim is to make sure our guests have a memorable stay with us. Unfortunately, your room key not working as expected understandbly was a source of irritation....

Durham, United Kingdom
Reviewed 7 July 2015 via mobile

Stayed here for 1 night after our flight was cancelled. The suite was magnificent, beautiful furnishings and a very comfortable bed. We ate in the bar which we thoroughly enjoyed and the prices were very reasonable. I had eggs benedict for breakfast, the best ever. The staff were super friendly and we were made very welcome. The cost was $180...

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1Thank rico201056
Tampa, Florida
Reviewed 30 June 2015 via mobile

Ok place to crash waiting for that early morning flight. Clean. Nice staff. But... charging a Platinum member an extra $5.41 if we want to eat from the hot buffet? Really? Either make it free or not free. They can't spare a couple of eggs and a few strips of bacon? Silly owner that isn't thinking long term.

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Thank DiamondMemberScott
Cristina R, Exec. Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear DiamondMemberScott: We appreciate your feedback on your recent stay at the Chicago Marriott Suites O'Hare. Due to the fact that we are an all-suite property thus no concierge lounge, Platinum and Gold Marriott Rewards members get complimentary Continental Breakfast in our restaurant. For an extra fee, the full breakfast buffet can be available. We are sorry that the arrangement...

Roosevelt, New York
Reviewed 13 June 2015

We had a family of 3 women in one room comfortably. The nice feature with the room design layout was the bathroom is centrally located to both the bedroom and living room. This made it easy for use without disturbing anyone. The room was spacious with a microwave, refrigerator/freezer and sink. Enjoyed the free airport shuttle. The resturant food was...

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1Thank Treisha G
Reviewed 9 June 2015 via mobile

This property has a convenient location near the airport, HOWEVER, beware and avoid staying here if at all possible. After my recent business stay at this property , the hotel posted a charge to my credit card several days after I checked out. The charge was initiated by the hotel and it was completely fraudulent. I did not have any...

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5Thank Marc H
Ohio
Reviewed 6 June 2015

This is the fourth or fifth time I had stayed at the hotel. The noise is pretty horrific from the airport traffic. While they accommodated a move that was very quiet, if you are a light sleeper or easily woken, this is probably not the place to stay. I feel like they gouge you. You want the internet? There is...

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Thank maimutzacelmare
Cristina R, Exec Assistant at Chicago Marriott Suites O'Hare, responded to this review

Dear maimutzacelmare: Thank you for your candid feedback regarding your stay at the Chicago Marriott Suites O'Hare. We do have complimentary wireless internet in the lobby, and 2 terminals at the business center that has complimentary wired internet. Effective January 2015, guests who book through Marriott reservations and sign up for Marriott Rewards get free internet in their suites. Signing...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chicago Marriott Suites O'Hare hotel is a top choice amongst hotels in Rosemont and offers guests complimentary shuttle service to and from O'Hare Airport. This all-suite Rosemont hotel is located 1 mile from Chicago O'Hare Airport and features spacious guest suites with a separate living area, large desk, mini-refrigerator and more. Guests of this Rosemont, Illinois hotel stay in shape at our newly renovated fitness center and indoor pool. Grab a bite to eat at Six1Five5, our new on-site Rosemont restaurant serving breakfast, lunch and dinner every day. Among Rosemont hotels, we are located near top attractions including the Donald E. Stephens Convention Center, Rosemont Theatre and Allstate Arena. With flexible setup options and over 2,500 sq. ft. of event space, our hotel is perfect for special events and meetings in Rosemont, IL. Whether you are traveling for business or a weekend away, you can ensure the Chicago Marriott Suites O'Hare hotel will provide you with an exceptional stay in Chicago. ... more   less 

Additional Information about Chicago Marriott Suites O'Hare

Address: 6155 N River Rd, Rosemont, IL 60018-5129
Region: United States > Illinois > Rosemont
Price Range: €114 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chicago Marriott Suites O'Hare 4*
Number of rooms: 256
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Also Known As:
Chicago Marriott Suites o`Hare Hotel Rosemont
Chicago Marriott o Hare
Marriott Hotel Rosemont
Marriott Rosemont
Rosemont Marriott
Hotel Style:
#4 Luxury Hotel in Rosemont
#11 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Chicago Marriott Suites O'Hare staff and other travellers.
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Questions? Get answers from Chicago Marriott Suites O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We were on a high floor and it was quiet.”
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 of 5 bubbles TrischaC, 15 Jan 2017 | Read review
“My tip is always the same: be kind to the service people who try to help you.”
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“Choose room closer to the elevators, corridors are very long”
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