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Probably started off on the wrong foot. While being checked in the clerk took a phone call and proceeded to stay on the phone giving instructions to the caller about how the airport shuttles work. Went on for a few minutes while I stood waiting...More
Response from RIOHare, Manager at Residence Inn Chicago O'HareResponded 3 days ago
Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met or exceeded upon arrival. Per your comments, we have...More
I swear you could live in this place! The rooms are set up with a kitchen, full sized fridge, living room, work space, etc... I love the lay-out. Perfect for a longer term stay. The only negative is you must pay for parking. $10,night to...More
I will start this by saying I am a hotel snob. I don't spend my life in 4-5 star hotels but I have certain standards that must be met in order to feel comfortable at a hotel and this Residence Inn met them all! I...More
It is true that from a physical perspective, this residence inn could use a face lift; however, I was given a very comfortable two room suite, the service was friendly, and the breakfast above average. I hope that management will choose to bring this property...More
Response from RIOHare, Manager at Residence Inn Chicago O'HareResponded 1 week ago
Thank you for taking the time to review our hotel. We appreciate the 4/5 rating and we are so happy to know you enjoyed our local brew at our evening Mix. We look forward to seeing you the next time you travel through Chicago.
I attended a conference there. Super convenient from the airport with shuttles that run abet 30 minutes. The hotel staff was friendly and helpful. The rooms are small suites with a nice working are and couch. You can definitely hear the planes taking off and...More
Your card will have a hold of room and tax for entire stay plus $100 in case of extra charges. We release these funds after you check out. The funds are available in your account based on your banks rules. For a debit card... More
Your card will have a hold of room and tax for entire stay plus $100 in case of extra charges. We release these funds after you check out. The funds are available in your account based on your banks rules. For a debit card it is usually 5-7 business days.