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Sheraton Suites Chicago O'Hare

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Traveller (184)
Room & Suite (82)
Dining (14)
Overview
  • Excellent34%
  • Very good40%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(114 reviews)
“living room”(37 reviews)
“the club lounge”(21 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Chicago O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Chicago O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (823)
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774 results
Traveller rating
267
293
122
57
35
Traveller type
Time of year
LanguageEnglish
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267
293
122
57
35
Show reviews that mention
All reviewsfront deskliving roomthe club loungeairport shuttlesitting areaflat screenlarge roomgreat airport hotelfree shuttlebusiness meetingbed was comfortableo haremini fridgeshuttle servicestayed here for one nightfitness centercoffee maker
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1 - 5 of 774 reviews
Reviewed 1 week ago

Our visit was about 12 hours. We had access to the club lounge. It was amazing how beautiful the club lounge was compared to the rest of the hotel. The repairs within the room were poor at best. In the bathroom, it looked like a...More

Thank Jessica C
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 6 days ago

Thank you for staying with us and for giving us your candid feedback. We will consider your review as our improvement assets. We hope you to consider our property again. Best regards, Woosang Lee Assistant General Manager

Hotel's Favourite
Reviewed 3 weeks ago

We were travelling back from our most recent "European vacation", and had a layover in Chicago. We had spent 8 days on the Danube with Viking River Cruises, doing Christmas on the Danube, followed by 3 days in Vienna, and 3 days in Nice. My...More

Thank Ed M
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 3 weeks ago

Thank you for your feedback and for staying with your loyalty! We are so glad to hear that we met your expectations. We hope you to consider us again in near future trip. Best regards, Woosang Lee Assistant General Manager

Reviewed 1 week ago

Used this location at the beginning and end of a trip to Iceland from O'Hare. Perfect. Park and fly package. Shuttle to and from O'Hare worked out very, very well. Nice place to stay, although the hotel restaurant inside the hotel is no great shakes...More

Thank c s
Response from Woosang L, Owner at Sheraton Suites Chicago O'HareResponded 1 week ago

Thank you for this excellent review. We truly appreciate the kind words about our property. We hope you will consider staying with us again. Woosang Lee Assistant General Manager

Reviewed 2 weeks ago

My flight from Indiana to Bangkok had to change a flight at Chicago O'Hare International Airport (ORD), we arrived at mid-day and my Chicago-Bangkok flight departs 10 PM, so me and my family decided to book a room at Sheraton Suites Chicago O'Hare to take...More

Thank Due33
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 2 weeks ago

Thank you for choosing our hotel and for this excellent review! We truly appreciate the kind words about our location and awesome staff. We do hope you will consider staying with us again. Best regards, Woosang Lee Assistant General Manager

Reviewed 3 weeks ago

Just returned from our Windy City vacation. Upon check in, was upgraded to club level. Room's are older but clean and decorated well. Did not have a working outlet in the bathroom. The front desk was notified but it was not addressed. Also, pull out...More

Thank Lana L
Response from Woosang L, Manager at Sheraton Suites Chicago O'HareResponded 2 weeks ago

Thank you for staying with us and for bringing your concerns to our attention. We have addressed the departments that did not provide a perfect condition room as well as our front desk team. We hope to regain your lodging needs in the future. Best...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$153 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$153 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (82)
Dining (14)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
jayp670
3 June 2018|
Answer
Response from BamaNancy | Reviewed this property |
Yes but you should call for pick up.
1
Vote
Jian X
14 February 2018|
AnswerShow all 4 answers
Response from km5914 | Reviewed this property |
I took my rental back and took the shuttle to the airport. Don’t know
0
Votes
bagreiner
24 July 2017|
AnswerShow all 4 answers
Response from FrancisRogerDuck | Reviewed this property |
Try the Hilton. I really DID NOT like the Sheraton. Bon voyage.
0
Votes
Room Tips
"high floor is recommended!"
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"Watch out for shuttle hours..."
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"My room was quiet, but colleagues in other rooms said they could hear planes, traffic, etc... But I slept..."
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"Get room with airport view"
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