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Sheraton Suites Chicago O'Hare

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Traveller (270)
Room & Suite (109)
Videos (1)
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About

#2 of 20 hotels in Rosemont
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
After taking our complimentary airport shuttle, settle into your spacious accommodations at Sheraton Suites Chicago O'Hare. Whether you are visiting for business or pleasure, our Rosemont hotel is located down the street from Allstate Arena and within 2 miles of the Rivers Casino, the Fashion Outlets of Chicago, and the Donald E. Stephens Convention Center. In the morning, start your day off right with a stop by our 24/7 fitness center, featuring strength training equipment and cardio machines. Full-service dining is served at Myrick's, our in-hotel contemporary American restaurant, offering a selection of healthy lunch options and a delicious dinner menu, all of which are available from room service. We proudly serve signature Starbucks® beverages in our lobby cafe. When you return to your executive-style suite, enjoy our newly renovated bathrooms, a separate living area, a wet bar, and a pair of 55" TVs. End the night with a peaceful night's sleep in our luxurious plush beds at Sheraton Suites Chicago O'Hare.
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Property amenities
Paid private parking on-site
Public wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Kids stay free
Highchairs available
Parking
Free wifi in the business centre
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Free airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
1,231Review22Q+A100Room tips

Reviews
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Paul G wrote a review 16 Mar
1 contribution
I've got nothing but great things to say about my stay at the Sheraton Suites Chicago O'Hare. I am a seasoned traveler, and I stay at a lot of different properties across the globe. I was compelled to take the time to share my appreciation for this experience. I stayed here as a guest, and was there to lead a group training event in their conference facilities. As a result, I experienced many aspects of their service and facilities. The property itself was incredibly clean, modern, and well-kept. My suite was spacious and well-appointed. The conference room where we held the training event was also modern and perfect for our group. And the fitness center had plenty of well-functioning treadmills...which I greatly appreciate! And then there was the service...for which I want to share my greatest appreciation. This is an amazing team. There was Veny and Marcus, who warmly checked me in and gave me great advice about the hotel and surrounding area. There was Therese, who is the most attentive Banquet Captain I can ever recall. There was David, the director of event technology who made sure everything AV-related was perfect. And while I don't know every name, I can assure you that everyone was top-tier and enthusiastic to help me in every way. It was a level of customer service I unfortunately just don't get as often in the world we live in. The food at Flight restaurant in the hotel was also fantastic. I enjoyed the parmesan-encrusted salmon so much that I ate it two times while I was there! This was a wonderful experience. I want to thank everyone at the Sheraton Suites Chicago O'Hare, and I want to recommend it to anyone who might find themselves anywhere close!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 2 days ago
Thank you so much for taking the time to share your glowing feedback about your recent stay at Sheraton Suites Chicago O'Hare. We are truly honored to receive such high praise from a seasoned traveler like yourself. We're thrilled to hear that you found our property to be incredibly clean, modern, and well-kept, and that your suite was spacious and well-appointed. It's also wonderful to know that our conference facilities met your needs perfectly, and that you enjoyed the fitness center amenities. Most importantly, we are absolutely delighted to hear about the exceptional service you received from our team members. Veny, Marcus, Therese, David, and all our staff take great pride in delivering top-tier customer service, and they will be thrilled to hear that they made such a positive impact on your stay. We will be sure to pass along your kind words to them. We're also pleased to hear that you enjoyed the food at Flight restaurant, especially the parmesan-encrusted salmon. We're glad we could contribute to making your stay memorable in every aspect. Thank you once again for your kind words and recommendation. It was truly our pleasure to host you, and we hope to have the opportunity to welcome you back to Sheraton Suites Chicago O'Hare in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Randy S wrote a review 11 Mar
Tampa, Florida282 contributions175 helpful votes
We found ourselves with unexpected flight difficulties leaving Chicago and I remembered a good experience at Sheraton Suites many years ago. Knowing this hotel is only one block from O’Hare’s new rental car center, I knew we wouldn’t have the hassle of waiting for the hotel shuttle. Instead it was easier to take the airport tram to the rental car center and walk 3 minutes to the hotel. It really was that easy (if you’re in relatively good physical shape and you don’t have too much luggage). Since my last visit, this hotel appears to have undergone a major renovation. It was nice before but even nicer now. Because the Club Lounge is closed on the weekend, the check in agent offered me free breakfast and a $15 food credit with my Platinum Elite status. Unfortunately our flight in the morning was too early for breakfast but we did use the food credit in the restaurant for dinner and the food was good. All rooms are two room suites with the bathroom and closet in the middle. It’s a thoughtful layout putting the bedroom in the back with a door in between. This insulates from hall and elevator noise. The beds were heavenly comfortable. We are usually comfortable at Sheratons around the world but this one was exceptional. I wish I could have taken the bed home. The room also featured a coffee maker, robes, slippers, 2 TVs and a well-lit renovated bathroom. We had a very comfortable stay and good night sleep, exactly what we needed before day two attempting to get home.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Royster, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 1 week ago
Thank you so much, I am happy to hear you had a great stay with us!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James C wrote a review Feb 2024
Atlanta, Georgia4 contributions1 helpful vote
I stay at this hotel 2 to 3 weeks per month for business. Tammy at the front desk is fantastic. She calls the shuttle driver to pick us up at the airport. She remembers our room preferences and makes sure we get our room on time. Anna and Jim greets on Sunday nights at Flight for dinner. They make us feel welcome. And Judith makes our morning breakfast special. We have stayed at other hotels nearby but always feel at home at the Sheraton Suites O’Hare. This is our go to spot.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Beds are comfy, pillows are a bit soft
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 3 weeks ago
Dear James C, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that our team members, especially Tammy, Anna, Jim, and Judith, have made your frequent stays at Sheraton Suites O'Hare exceptional. It's heartwarming to know that our staff's dedication to personalized service, from arranging shuttle pickups to remembering room preferences and making meals special, has made you feel at home. We truly appreciate your loyalty and are honored to be your go-to spot in the area. Your feedback motivates us to continue providing top-notch service, and we look forward to welcoming you back for many more comfortable and enjoyable stays. Thank you for choosing Sheraton Suites O'Hare!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael R wrote a review Feb 2024
Pittsford, New York7 contributions
The rooms were recently renovated and in great shape. Beds, linens, towels and amenities were luxurious. The robes were a classy extra touch. The meals were plentiful and reasonably priced. The highlight was the staff: couldn't have been more friendly and helpful! Special shout outs to: Very, Emely, Bibi, Vadim, Tammy, Anna and Jim (I apologize if I missed anyone, everyone was wonderful!). We had the pleasure of staying longer than intended due to illness and cancelled flights due to weather and can't imaging being treated with more respect or compassion than we were treated by this staff! Thank you so much!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 5 Feb 2024
Thank you immensely for sharing such a detailed and heartwarming review of your extended stay with us. We are truly delighted to hear that the recently renovated rooms exceeded your expectations, with the beds, linens, towels, and amenities offering a touch of luxury to your experience. It warms our hearts to know that you appreciated the thoughtful addition of the classy robes and found our meals both plentiful and reasonably priced. We take great pride in providing a comfortable and satisfying dining experience for our guests. Your kind words about our staff, especially the shout-outs to Very, Emely, Bibi, Vadim, Tammy, Anna, and Jim, are deeply appreciated. We're thrilled that our team made a positive impact on your stay. We genuinely hope you're feeling better now, and we're grateful for the opportunity to have provided you with the respect and compassion you deserve during challenging times. Thank you for choosing to stay with us, and we sincerely look forward to the pleasure of welcoming you back under happier circumstances. Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leila S wrote a review Jan 2024
1 contribution
The service was wonderful! The best I’ve ever experienced. Special thanks to the front desk agents Veny, Emely and Tammy. They helped a very inexperienced traveler navigate the check in process. All three were patient, kind, friendly and just great. The hotel was clean, modern and very upscale
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 31 Jan 2024
Thank you so much for taking the time to give us an amazing review and great feedback! I will be passing this along to the front desk and leadership team to make sure we keep up the amazing work. We hope to see you again soon whenever your travels bring you back to the area. Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean B wrote a review Jan 2024
1 contribution
We’ve stayed here several times and have always enjoyed their hospitality and convenient location to O’Hare’s international terminal. The food at the hotel Flight Restaurant is quite delicious too. Zeke, the airport shuttle driver, went above and beyond taking care of us. He dropped me off directly at arrivals of terminal 5 when I went to pick up my wife and daughter. They just arrived from Taiwan and had 4 big suitcases with them. In the frigid temperatures, Zeke personally helped us bring in our luggage to the hotel lobby. That was very kind of him and made a big impression on me. Thank you, Zeke, for all your help! We look forward to seeing you again the next time we are there!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 19 Jan 2024
Thank you so much for the amazing review and awesome feedback! We appreciate it more than you know. I will be passing this review along to the front desk, leadership team, and Ziek of course. At the Sheraton we are always improving and implementing our guests feedback to make sure that you have the most comfortable and relaxing stay as possible. We hope to see you again in the near future whenever your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vi L wrote a review Dec 2023
8 contributions
Very comfortable beds, nice and exceptionally clean rooms. One of the nicest experiences so far. Veny at the front desk was very helpful and professional. He gave us good tips and listened to our travel stories. He made us feel very welcome. All in all great experience.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Free shuttle available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Royster, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 25 Dec 2023
Thanks so much for the great review , I will definitely let Veny know about the great experience you had with him.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector561109 wrote a review Dec 2023
1 contribution
Mike and Diana at the front desk were really helpful, which was quite appreciated after missing a flight and getting this last minute hotel stay. Room was spacious, clean, and nice. We mostly enjoyed the lobby, service, and food provided.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Tammy Royster, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 25 Dec 2023
Thanks so much for staying with us. Mike and Diane was very delighted to help you!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michele W wrote a review Dec 2023
South Bend, Indiana29 contributions26 helpful votes
The rooms were spacious and very clean. The beds were comfortable and the room was quiet. The lobby and the restaurant/bar were nicely decorated, and it smelled nice. Our bartender/server, Mario, was fantastic. He was funny and very enjoyable. There were enough TVs to watch our game and yet the noise level in the bar was low, allowing us to hear each other. We had a delicious spinach salad and margarita pizza along with several Chicago beers. We would highly recommend this hotel and restaurant. Also, it is only 2 miles from O'Hare airport, and the shuttle driver was very accommodating. We will definitely stay here again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 14 Dec 2023
Thank you so much for the amazing review and great feedback! We appreciate it so much. At the Sheraton we are always implementing and improving through our guests feedback to make sure you have the most comfortable and relaxing stay possible. We are happy to hear that you enjoyed yourself at our bar and were able to watch the game. I will be passing this along to the front desk and leadership team to make sure we keep up the amazing work. Once again, thank you for your amazing feedback and we hope to see you back again in the near future whenever your travels bring you back to the area! Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen Raymond wrote a review Nov 2023
8 contributions2 helpful votes
I stayed 2 nights at the Sheraton Suites prior to flying home to the UK. I loved everything about this hotel. The suites were huge, with a completely separate bedroom and living room. The hotel is built around a central atrium with the living room facing inward to the atrium and the bedroom facing outward. This means there is zero disturbance from other guests or hotel staff walking by the room while you are sleeping, and the double glazing to the outside was very effective despite a highway and railway line close by which for a light sleeper is a huge plus! Oh, and the bed was huge, the bed linen as soft as velvet and the mattress the most comfortable I have ever slept on. All the staff from the reception, bar, restaurant and shuttle bus driver were super friendly and helpful. The food in the restaurant was great and the free shuttle service to the airport runs every 30 minutes starting from 4am. There is absolutely nothing I didn't like or could be improved upon. I recommend this hotel 100% if you need an airport hotel.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Malack Shahata, Guest Services / Front Office at Sheraton Suites Chicago O'Hare
Responded 25 Nov 2023
We appreciate you taking the time to give us an amazing review and great feedback! I can 100% agree that the beds are some of the most comfortable that I have ever seen at almost any hotel. I am glad that you were able to get some outstanding rest and were able to use some of our many amenities that we have here at the hotel. If you travel to the area again we hope that you decide to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Rosemont area.
PRICE RANGE
€121 - €168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton rosemont, rosemont sheraton
LOCATION
United StatesIllinoisRosemont
NUMBER OF ROOMS
296
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SHERATON SUITES CHICAGO O'HARE - UPDATED 2024 Hotel Reviews & Price Comparison (Rosemont, IL) - Tripadvisor

Frequently Asked Questions about Sheraton Suites Chicago O'Hare
Which popular attractions are close to Sheraton Suites Chicago O'Hare?
Nearby attractions include Wolff's Flea Market (0.9 km), Allstate Arena (0.9 km), and Shoeless Joe's Ale House & Grille (0.2 km).
What are some of the property amenities at Sheraton Suites Chicago O'Hare?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Sheraton Suites Chicago O'Hare?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Suites Chicago O'Hare?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Suites Chicago O'Hare?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton Suites Chicago O'Hare?
Conveniently located restaurants include Harry Caray's Italian Steakhouse, Potbelly Sandwich Shop, and Starbucks.
Are there opportunities to exercise at Sheraton Suites Chicago O'Hare?
Yes, guests have access to a fitness centre during their stay.
Does Sheraton Suites Chicago O'Hare have an airport shuttle?
Yes, Sheraton Suites Chicago O'Hare offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Suites Chicago O'Hare have airport transportation?
Yes, Sheraton Suites Chicago O'Hare offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Suites Chicago O'Hare?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Suites Chicago O'Hare offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.