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Crowne Plaza Chicago O'Hare

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1,001 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Chicago O'Hare
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Showing 931: English reviews
Hanover Park, IL
Reviewed 22 May 2015 via mobile

Stayed here for a concert and it was a great location. There is plenty of shopping in the area and it's near the Park in Rosemont. There is not a shortage of options for food. Many great places to choose from including the hotel. The hotel does offer shuttle service to the airport which is convenient. It's close to the...

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Helpful?
Thank luvstotravel73
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear luvstotravel73, Thank you for your 5-star review! We are happy to learn that you had great stay with us. I am glad you found some time to visit the Chicago Fashion Outlet Mall and MB Financial Park as they both offer great shopping and dining experience. Thank you for sharing that our staff is friendly and helpful. We greatly...

Detroit, Michigan
Reviewed 22 May 2015

The location is decent. Though it can be difficult and intimdating for those who have never been to Chicago. It is down the street from the blue line which can take you to some good locations. There was no where cheap to eat within walking distance (I'm talking places like McDonalds). The pizza at the pizza place located within the...

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Helpful?
1Thank Katie M
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Katie M, Thank you for your review. I am glad to hear that you liked our pizzas. McDonalds is just about 1.5 miles from us (River Road & Higgins). As always, Anime Central was great success and it was great to see you all back this year. As you have notice during your stay, our rooms have been recently...

Chicago
Reviewed 22 May 2015

Every winter we find a hotel in the area that has a heated indoor pool for the kids to blow off some steam. This year we stayed at the Crowne Plaza. Everyone there was so nice. The rooms were cozy yet modern, the pool was warm and clean. It was generally a great experience. Reason for the 3 stars: My...

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Helpful?
Thank Alana W
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Alana W, Thank you for your review. It is great to know that you had great stay with us. Thank you for sharing that our room was cozy yet modern, the pol warm and clean. We deeply regret the unfortunate experience with the no-show. If you provide me more info about your reservation, (confirmation number, date of arrival, name...

Vancouver, Canada
Reviewed 20 May 2015

Very convenient hotel with all the amenities you need close to O'hare airport. Nicely appointed rooms, good restaurant and nice little bar are all good. The staff was very friendly and efficient, so no complaints at all. Price was pretty competitive too, which was nice.

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Helpful?
Thank VacationManDave
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear VacationManDave, We greatly appreciate your 5-star review. Thank you for sharing that we provide all the amenities one will need. I am glad you liked our recently renovated rooms. I’ll be sure to share your feedback with our tam as they all take pride in providing great service to all our guests. Thank you for your business. We are...

Reviewed 19 May 2015 via mobile

We were in town for the weekend. This is our 2nd stay at this hotel. The staff is very friendly. The rooms are very comfortable for a family. Extremely spacious. The food is wonderful. The bartenders are great. This was just an overall great experience

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Helpful?
Thank ccorley2009
Muskegon, Michigan
Reviewed 14 May 2015 via mobile

Stayed here while seeing my son off to recruit training. We stayed one night. The room was contemporary and appeared fresh and recently renovated. The staff was very attentive to our specific need and we were cheerfully greeted immediately on arrival. The price was higher than I expected, since it is basically a glorified Holiday Inn, but it was convenient....

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Thank snipe49445
Panamá
Reviewed 13 May 2015

This was our first time in Chicago, so since we found downtown's hotel a little bit pricey, we decided to stay near O'hare airport because there are several hotels that offer better options for razonable prices. Regarding Crown Plaza O'Hare this was our experience Service: Check in process really fast. Most of the times we had Spanish assistance in counter...

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Helpful?
1Thank Luz015
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Luz015, Thank you for your review. Thank you for sharing that you had overall great stay with us. I am glad you liked our newly renovated rooms. I’ll be sure to share your feedback with our shuttle drivers and the rest of the team as we all share the same commitment to providing great service to all our guests....

Portland, Oregon
Reviewed 11 May 2015

My family and I took a family trip this past weekend and we missed our connecting flight in Chicago to Philadelphia. So my wife contacted a few hotels in the area and we decided to stay at the Crown Plaza at the O'hare airport. The hotel is a beautiful property and the shuttle ran 24 hours. Once we were checked...

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Helpful?
Thank Joseph W
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear Joseph W, Your feedback is very important to us as we are always looking for the ways to improve our service. We deeply regret the unfortunate experience and the way it was handled. Please rest assured that this is not a typical experience for our property. I would like to learn more about your interaction with our staff member...

Madison, Wisconsin
Reviewed 7 May 2015

We chose this hotel because we had an international flight the next morning and wanted to leave our vehicle for eight days. Besides the parking, the room rate also included a shuttle to and from O'Hare. The room we had was immaculate, spacious, beautifully furnished, and offered a wonderfully comfortable bed. There was a coffee maker with provided coffee. One...

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Helpful?
Thank BLW597
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear BLW597, Thank you for your 5-star review! It is our goal to be great hotel-guests love and your feedback means a lot to us! Thank you for sharing that everything was first class during your stay. If you haven’t already, I would recommend visiting the Chicago Fashion Outlet Mall as it offers great shopping experience and it is just...

Chicago
Reviewed 6 May 2015

This is a well-run, centrally-located hotel in Rosemont. Walking distance to the convention center, the Rosemont Theater (right across the street), the mall and many restaurants. The rooms are comfortable and functional. There is an indoor pool. There is an onsite brick-oven (or coal-fired?) pizza place on the premises. Staying at the hotel also gets you a nice breakfast in...

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Helpful?
1Thank KenL60089
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review

Dear KenL60089, Thank you for your review. It is great to learn that you had a great stay with us. Thank you for sharing that our rooms are comfortable and functional. I am glad you had some time to enjoy our indoor, heated pool. I’ll be sure to share your feedback with our award-winning Chef as he and his team...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: €104 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Chicago O'Hare 3.5*
Number of rooms: 503
Reservation Options:
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont
Hotel Style:
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chicago O'Hare staff and other travellers.
22 questions
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Questions? Get answers from Crowne Plaza Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a high floor facing south which was nice.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Even rooms face bright lights of the Casino/Convention Center”
 of 5 bubbles smackArkansas, 21 Nov 2016 | Read review
“higher floors are more quiet”
 of 5 bubbles 337wallyl, 21 Nov 2016 | Read review
“Ask not to be close to the elevator because it can be noisy.”
 of 5 bubbles cocobeans88, 13 Nov 2016 | Read review
“If you are with friends, ask for adjoining rooms.. That way not everyone has to carry a key.”
 of 5 bubbles jackie082971, 28 Oct 2016 | Read review
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