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Crowne Plaza Chicago O'Hare Hotel & Conference Center

1,211 reviews
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Traveller (333)
Room & Suite (146)
Dining (11)
Overview
  • Excellent31%
  • Very good42%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“fire oven”(25 reviews)
“front desk”(154 reviews)
“o'hare airport”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,211)Write a Review
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355
445
205
62
57
Show reviews that mention
All reviewsfire ovenfront desko'hare airporthotel restaurantgift shoppark and flyoutlet mallevery half hourclose to the airportcheck in was easycorner roomshuttle buscoffee makerbusiness centerper daythe room was niceking bed
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281 - 285 of 1,124 reviews
Reviewed 19 June 2016

There are so many hotel choices near O'Hare. We stayed here and used the park and stay and fly option. The room was very good and the staff were friendly. The shuttle was efficient and parking was easy. The hotel is a good example of...More

Thank anonymous-john
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 23 June 2016

Dear anonymous-john, We greatly appreciate your feedback. It is great to learn that you had great experience with our park sleep and fly package. Thank you for sharing that our rooms are very good and our staff friendly. Thank you for your business. We are...More

Reviewed 17 June 2016

My first thought when I walked into the hotel was "dingy" and going up to my 10th floor room confirmed that. My room smelled fine, but the hallways had a dingy, old-smoke scent to them. My room was smoke-free; I'm not sure if the entire...More

Thank betterinblack
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 20 June 2016

Dear betterinblack, Thank you for posting a review about your recent stay with us. I regret to learn that we have not wowed you this time. I'll be sure to share your feedback with our team and we'll work hard on improving so we could...More

Reviewed 15 June 2016 via mobile

The hotel staff was very helpful and friendly. The hotel rooms are nice and upgraded. The ballrooms are spacious and were great for the meeting, the food was excellent for banquet food. This was a great place for a meeting. I would recommend staying here...More

Thank Carol W
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 17 June 2016

Dear Carol W, Thank you for your review. We are happy to learn that you had great stay with us. Thank you for sharing that our staff was very helpful and friendly, our room nice and upgraded and that the food during the banquet was...More

Reviewed 14 June 2016 via mobile

Check in was quick and easy. The staff was friendly amd helpful.. Rooms are beautiful, well appointed, and immaculate with Temple Spa (swoon) bath amenities. The bar and reataurant are both top notch with excellent service and nice selection . This is an all around...More

Thank Christine C
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 17 June 2016

Dear Christine C, We greatly appreciate your feedback. It is great to know that you had quick and easy check in. Thank you for sharing that our staff is friendly and helpful, and our rooms beautiful, well-appointed and immaculate with the Temple Spa bath/sleep amenities....More

Reviewed 14 June 2016 via mobile

Good option if you need to spend a night before or after a flight from Chicago O'hare airport. Nice rooms, good service and pretty nice breakfast too. Parking is available but not free of charge. There is shuttle to the airport too. Chicago city center...More

Thank Francesco P
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 17 June 2016

Dear Francesco P, Thank you for posting a review about your recent stay with us. I am happy to learn that you had great stay with us. Thank you for sharing that we have nice rooms, good service, nice breakfast, and that we provide courtesy...More

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15556575859225
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
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Traveller (333)
Room & Suite (146)
Dining (11)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Danielle W
13 September 2017|
AnswerShow all 2 answers
Response from KClark1982 |
I heard that they will let you smoke, as long as you put a towel under your door, and disconnect your fire detector. How nice of them.
1
Vote
tinajh2015
7 September 2017|
AnswerShow all 6 answers
Response from barbj143 | Reviewed this property |
Yes and it was great!
0
Votes
Sandesh D
26 August 2017|
AnswerShow all 2 answers
Response from flypiggy | Reviewed this property |
If you marked the check in time when you booked, I think it might ok...
0
Votes
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12345612
Room Tips
"end of hall away from elevator may be more quiet"
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"it doesn't not really matter, because the surrounding is typical to airport area."
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"Stay far from the loud elevators"
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"Ask for one that doesn't view the adjacent wall."
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