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Crowne Plaza Chicago O'Hare Hotel & Conference Center

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Traveller (338)
Room & Suite (147)
Dining (11)
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Overview
  • Excellent30%
  • Very good43%
  • Average18%
  • Poor5%
  • Terrible4%
Travellers talk about
“fire oven”(26 reviews)
“front desk”(156 reviews)
“o'hare airport”(57 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,225)
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1,136 results
Traveller rating
355
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63
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355
451
207
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60
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All reviewsfire ovenfront desko'hare airporthotel restaurantpark and flygift shopoutlet mallevery half hourclose to the airportnice roomcheck in was easycorner roomshuttle busroom ratebusiness centercoffee makerper day
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1 - 5 of 1,136 reviews
Reviewed 1 week ago via mobile

The Crowne Plaza is right across the street from the Convention Center. It’s the perfect place to stay. The airport shuttle is prompt. Check in and check out a breeze. The massive king size bed was super comfortable. I loved the pillows. Even the sofa...More

Thank PrincessVic
Hotel's Favourite
Reviewed 19 November 2017

Actually stayed here 6 nights in the past couple months while attending multiple conferences in Rosemont. Fairly easy to get to off the interstate. Quick check-in even when they seemed to have a lot of people in line. Five elevators - I had no problems...More

1  Thank GoatWhacker
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 25 November 2017

Dear GoatWhacker, Thank you for posting a detailed review about your recent stay with us. I am glad to learn that overall you were very happy with your stay with us and that everything was up to your liking. We appreciate your business and looking...More

Reviewed 3 weeks ago

Having arrived at 10:30 local time, very tired after nearly 22 hours travelling. I presented my voucher and they claimed it wasnt valid. The room was reserved....spent an inordinate amount of time off in back office, no apology for why disappeared for 10 minutes. Then...More

Thank GriffCloud
Response from IHGService, Guest Relations Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 1 week ago

Hi GriffCloud, Thank you for taking the time to provide feedback on your stay and choosing our hotel. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. am sorry...More

Reviewed 4 weeks ago

Attended our annual conference here for the second time. Rooms are nice and clean, service was good and the conference rooms were well set up for us. I had some unique AV requirements and the AV staff were Johnny on the spot and had them...More

Thank Steve C
Reviewed 4 weeks ago

The airport shuttle was fine. At check in, they said all the computers were down and it took forever to get checked in. Then when I got to my room, the keycards wouldn't work. Back downstairs.... new cards... finally in the room. Room was a...More

1  Thank KNCA
Response from IHGService, Guest Relations Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 2 weeks ago

Hi KNCA, Thank you for your stay and for posting a review on TripAdvisor. I am happy to learn you appreciated our comfortable accommodations, airport shuttle and helpful staff. A wonderful guest experience is something our team takes great pride in, thank you for the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$118 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Rosemont
#6 Family Hotel in Rosemont
#9 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms
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Traveller (338)
Room & Suite (147)
Dining (11)
Pool & Beach (8)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Danielle W
13 September 2017|
AnswerShow all 2 answers
Response from KClark1982 |
I heard that they will let you smoke, as long as you put a towel under your door, and disconnect your fire detector. How nice of them.
2
Votes
tinajh2015
7 September 2017|
AnswerShow all 6 answers
Response from barbj143 | Reviewed this property |
Yes and it was great!
0
Votes
Sandesh D
26 August 2017|
AnswerShow all 2 answers
Response from flypiggy | Reviewed this property |
If you marked the check in time when you booked, I think it might ok...
0
Votes
Room Tips
"end of hall away from elevator may be more quiet"
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"it doesn't not really matter, because the surrounding is typical to airport area."
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"Stay far from the loud elevators"
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"Ask for one that doesn't view the adjacent wall."
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