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All reviewsfire ovenfront desko'hare airporthotel restaurantpark and flygift shopoutlet mallevery half hourclose to the airportnice roomcheck in was easycorner roomshuttle busroom ratebusiness centercoffee makerper day
The Crowne Plaza is right across the street from the Convention Center. It’s the perfect place to stay. The airport shuttle is prompt. Check in and check out a breeze. The massive king size bed was super comfortable. I loved the pillows. Even the sofa...More
Actually stayed here 6 nights in the past couple months while attending multiple conferences in Rosemont. Fairly easy to get to off the interstate. Quick check-in even when they seemed to have a lot of people in line. Five elevators - I had no problems...More
1 Thank GoatWhacker
Response from CPOHotel, General Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 25 November 2017
Thank you for posting a detailed review about your recent stay with us. I am glad to learn that overall you were very happy with your stay with us and that everything was up to your liking.
We appreciate your business and looking...More
Having arrived at 10:30 local time, very tired after nearly 22 hours travelling. I presented my voucher and they claimed it wasnt valid. The room was reserved....spent an inordinate amount of time off in back office, no apology for why disappeared for 10 minutes. Then...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 1 week ago
Thank you for taking the time to provide feedback on your stay and choosing our hotel. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. am sorry...More
Attended our annual conference here for the second time. Rooms are nice and clean, service was good and the conference rooms were well set up for us. I had some unique AV requirements and the AV staff were Johnny on the spot and had them...More
The airport shuttle was fine. At check in, they said all the computers were down and it took forever to get checked in. Then when I got to my room, the keycards wouldn't work. Back downstairs.... new cards... finally in the room. Room was a...More
1 Thank KNCA
Response from IHGService, Guest Relations Manager at Crowne Plaza Chicago O'Hare Hotel & Conference CenterResponded 2 weeks ago
Thank you for your stay and for posting a review on TripAdvisor. I am happy to learn you appreciated our comfortable accommodations, airport shuttle and helpful staff. A wonderful guest experience is something our team takes great pride in, thank you for the...More