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BEST WESTERN at O'Hare

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317 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Peshtigo, Wisconsin
Reviewed 19 October 2016

My wife and I stayed at this motel August 2016. Desk person very pleasant and helpful. The motel was clean. Liked that we could park our car in their lot for free. The shuttle driver was very nice and professional. Next time we fly out of O'Hare will stay again.

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Helpful?
2Thank Tom B
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying at the best western ohare. Our staff send there thank you for the great commits about our service to our guest please come back and see us again stephen general manager

Clearlake, United States
Reviewed 13 October 2016

The facility was very clean and has updated decor with remodeling in progress. The rooms were comfortable and quiet. The service was efficient but not particularly friendly. Breakfast was typical of Best Western.

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Helpful?
2Thank Debra S
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying at the best western ohare Please come back and see us again

United States
Reviewed 11 October 2016

My boyfriend and I checked into this hotel for one night and the next morning we were covered in bites from bed bugs. I should have heeded the other reviews about this place.The location was close to the Allstate arena and the price was cheap but so not worth the trouble. It also seems like the hotel lobby was under...

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Helpful?
2Thank Marisa T
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Please accept our apologizes for the problem during your stay Did you inform the desk during your stay. Please check with the last hotel before your stay with us in the world today you can pick these up any were Bus, airport,train movie theater. We complete a daily inspection of each room and have a pest service that treats our...

Waukesha, WI, United States
Reviewed 10 October 2016

The continental breakfast was wonderful! Much more variety than I expected. The building looks a little rough in some places; I believe they are currently doing some renovations. However, the guest room was extremely nice with a clean, modern bathroom, a comfortable bed, and overall nice amenities. My boyfriend accidently left his charger behind, and when he called the hotel...

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Helpful?
2Thank Holly S
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying at our Best Western O'Hare and telling the world of the great service our hotel has to offer Yes we agree A hot expanded breakfast is the best part of the day that is why we try so hard to make it right. Our rooms are a big hit thank you for taking time to tell...

Los Angeles, California
Reviewed 8 October 2016

I am familiar with this hotel for having stayed there earlier this year. On this trip, I found myself needing parking facilities as everything at O'Hare was booked for Labor Day weekend. Not one to believe every space in three huge overflow parking lots would be filled, I was wrong, with just an hour to make boarding time (after driving...

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Helpful?
3Thank MeMeDaVinci
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for the great response and telling the world of the great service and location our best western ohare our staff send there thank you stephen general manager

Reviewed 7 October 2016 via mobile

This is a very Average hotel. The pillows smell. The reception area is under renovation and quite shabby. No bottled water in the room. No microwave. The design of the hotel is quite old fashioned. The lift is scary. All in all not a very pleasant experience of staying. There are many other options in the area.

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Helpful?
1Thank Dipak B
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

thank you for staying with us and bearing threw the lobby renovation the rest of the hotel is completed just the lobby is left to complete and our guest love the new design in the rooms All rooms have a microwave and frig located inside the cabinet door please come back and try us again stephen general manager

Plantation, Florida
Reviewed 2 October 2016

Enjoyed the room and complete breakfast. Shuttle service to the airport was unreliable and infrequent compared to other hotels shuttle services. The hotel is completing a full refurbishment and will become a Best Western Plus Hotel when all work is complete. Good value.

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Helpful?
2Thank BCHTravels
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

thank you for staying with us and telling the world of or best western ohare in rosemont please accept our apologizes for the shuttle being tarty some times the traffic is very busy we are always pushing to make it faster pick up times Stephen General manager

Waupun, Wisconsin
Reviewed 26 September 2016 via mobile

My wife and I wanted to see the attractions in Chicago so we booked our stay at this best western. Figured the shuttle bus to O'Hare would be convenient for the L train. We arrived at Best Western midnight to check in. They clam they didn't have reservations for Thursday night, only Friday and Saturday. Luckily we kept the email...

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Helpful?
Thank Timothy M
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

thank you for staying with us at the Best Western O'Hare in rosemont Please accept our apologizes for the problem you had during your stay the room you received was the largest room in our hotel please come back and try us again

57101
Reviewed 25 September 2016 via mobile

Hotel is reasonably clean and appears to be undergoing renovations. Shoeless Joes sports bar is next door. Main advantage is the hotel is very close to O'Hare. The hotel van to and from the airport is inadequate and not particularly reliable.

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Helpful?
2Thank Max_perdiem
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

Thank you for staying with us. please accept our apologizes with your experience with the shuttle. Our location is close to the airport but at times we have traffic and this does slow down the time of arrival to door 2 Please come back and see us again Stephen general manager

Wellington, Ontario
Reviewed 22 September 2016

The hotel location was very close to the airport which was good. Room was fine. Check In was a disaster. They couldn't find my reservation and it took almost 30 minutes to get checked in - that's unacceptable.

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Helpful?
1Thank John W
stephenmerlin007, General Manager at BEST WESTERN at O'Hare, responded to this review

please accept our apology for your long delay 3rd party reservation sometimes do not come over to the reservation system as it should i will speak to price line, Expedia reservation centers to make sure there system can be upgraded to relay it faster to best western stephen general manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Rosemont, Illinois hotel is one mile from O'Hare International Airport and the Blue Line train serving downtown Chicago 24 hours. The Best Western At O'Hare offers guests a variety of convenient dining options on site. The Pine Grove Restaurant offers the best breakfast in Rosemont along with fresh lunch items and great dinners. Shoeless Joe's Alehouse, guests enjoy an American style bar serving a wide variety of specialty beers along with an excellent menu, from appetizers to complete dinners. The hotel offers a 24 hour shuttle to O'Hare airport. ... more   less 

Additional Information about BEST WESTERN at O'Hare

Address: 10300 West Higgins Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: €83 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN at O'Hare 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Best Western At o`Hare Hotel Rosemont
Best Western Hotel Rosemont
Best Western Rosemont
Rosemont Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN at O'Hare staff and other travellers.
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Questions? Get answers from BEST WESTERN at O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the sides and back are more quiet than the ones facing the front. Heat/AC units new/quiet”
 of 5 bubbles johnbO281OG, 5 Dec 2016 | Read review
“Overall a very nice for a great price. You feel safe.”
 of 5 bubbles michaelsN9873OM, 28 Nov 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles kglade, 9 Nov 2016 | Read review
“No views what so ever, and loud ice makers.”
 of 5 bubbles marygQ3822NO, 3 Nov 2016 | Read review
“Rooms near the bar/restaurant are far from the lobby”
 of 5 bubbles flintjarvis, 21 Oct 2016 | Read review
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