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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,268 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Chicago O'Hare Airport - Rosemont
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Showing 1,225: English reviews
Saint Louis, Missouri
Reviewed 27 June 2016

I was in Chicago for a weekend workshop and I was very impressed. The room was very nice and the amenities were good, but it was the people who worked there who really made me want to write this review. They were friendly and so accommodating. I've stayed at more expensive hotels, but you can't beat excellent service. I hope...

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Thank jonesl5
Elk Grove, California, United States
Reviewed 27 June 2016

The room was good; the bathroom was a bit dated but clean. The front desk service was excellent and the room service food from the Bistro was great! The Gibson Steakhouse, which is attached was also very good; great service and good food. Pricey but well done.

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Thank Tina B
Sharpsburg, GA, United States
Reviewed 25 June 2016

Everything about this hotel was top notch. Every single member of the staff went out of their way to make me feel welcome and to ensure that every aspect of my stay was going smoothly. I was literally greeted with a smile from across the lobby the moment I walked in the door.

Review collected in partnership with DoubleTree by Hilton
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Thank Aubrey F
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Aubrey, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes!

Reviewed 25 June 2016 via mobile

Stayed on the end of a business trip to be near the airport and able to be settled when a giant storm came through. The size of the hotel helped block the worst of the storms and all were safe and secure. The location is ideal for all things Rosemont: convention, shopping, dining, O'Hare. There are two restaurants in the...

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Thank kellysR2868ZM
United States
Reviewed 24 June 2016

I selected this hotel because I want easy transfer to the gate in the morning without having to drive from downtown Chicago in the morning rush, turn in a rental car, and then get to the gate. The shuttle was excellent, the trip to the gate a matter of a few minutes. I was concerned that the landing planes might...

Review collected in partnership with DoubleTree by Hilton
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Thank Patrick M
mukwonago, United States
Reviewed 22 June 2016

The hilton reservation system is done centrally and the front staff have no ability to view reservations. The hotel staff insisted that our group of 5 needed to move due to the fact that they had ability to see our reservations. Fortunately, the catering manager fixed the problem (after 1 hour) and we were able to complete our stay. We...

Review collected in partnership with DoubleTree by Hilton
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Thank Pat C
Miri L, on behalf of the staff at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear Pat C Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Indiana
Reviewed 21 June 2016

We stayed here for two nights during the National History Bee. The hotel gave a good rate for our stay, the location was terrific for the convention center (and close to the train if you want to go downtown), our room was clean and comfortable, and our kids enjoyed the pool area as well. We ordered in Giordano's pizza for...

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Thank Indianagogirl
Alcoa
Reviewed 20 June 2016

This facility is very nice and the staff were very hospitable. Will stay here again. Only issue I had was the King Bed rooms were overbooked and I was switched to a double bed room. Would not have been an issue if I were traveling with my family, but I was on a business trip and I like to have...

Review collected in partnership with DoubleTree by Hilton
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Thank David D
Reviewed 19 June 2016 via mobile

Sherry was fabulous she greeted us with great energy and professionalism . Our flight was cancelled but Sherry took great care of us and made sure we got checked in and our room immediately! Excellent customer service! We loved the hospitality and would definitely stay here again!

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Thank constance m
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Constance M, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us including our staff and hospitality. We hope to welcome you back again on your next visit to the area. Best Wishes,

Jersey City
Reviewed 18 June 2016

Great place to stay for a short trip. Staff went out of their way in every way to make the trip a perfect one for us. I was there for 3 nights and we both enjoyed it a lot. I would recommend that anyone in the area come here to enjoy a very comfortable and clean room with an excellent...

Review collected in partnership with DoubleTree by Hilton
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Thank JerseyCityBandB
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

JerseyCityBandB, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the excellent staff to the cleanliness. We hope to welcome you back again on your next visit to the area. Best Wishes!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: €116 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Expedia so you can book your Doubletree Hotel Chicago O'Hare Airport - Rosemont reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 2nd floor, as the skybridge from the parking deck comes in there, right into a row of rooms.”
 of 5 bubbles Migizi, 21 Mar 2017 | Read review
“Verify several times where you want your room to ensure that is what you receive.”
 of 5 bubbles JStolz1, 1 Mar 2017 | Read review
“We were in king suite. Very roomy and comfortable”
 of 5 bubbles Y2171EAdonnas, 2 Jan 2017 | Read review
“If you work out, stay on the 3rd floor, same as fitness center, and also the parking garage.”
 of 5 bubbles JBretteD, 22 Dec 2016 | Read review
“Corner rooms are a bit quieter.”
 of 5 bubbles Aufmuth13, 11 Dec 2016 | Read review
5 of 5