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SpringHill Suites Chicago O'Hare

1,161 reviews
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Traveller (188)
Room & Suite (129)
Dining (16)
Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,161)Write a Review
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All reviewsoutback steakhouseunderground parkingcumberland stationfree breakfastblue linecorner suitethe breakfast areayogurtsofa bedliving areafree shuttleo'hare airportshuttle servicefront desk staffeasy accessthe loopclose to the airport
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1 - 5 of 1,134 reviews
Reviewed 6 days ago

Check in was smooth. Room was as per the booking. However... My wife was coming in from Union Station (Amtrak) and taking the Blue Line to O'Hare. I called the hotel ahead and asked them what is the best place to take the shuttle from...More

Thank kumarcheryl
Response from Alina N, Guest Relations Manager at SpringHill Suites Chicago O'HareResponded 5 days ago

Dear Kumarcheryl, Thank you for taking the time to review your experience at SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share your comments with our entire team. I am disappointed and disheartened to learn of your experience during...More

Reviewed 1 week ago via mobile

I stayed at the Springhill Suites this month. The rooms are Beautiful, Clean and Comfortable. Front Desk Staff absolutely Terrific, Kind and Polite 2 individuals definately stand out. Mr. Bobby Saldana & Mr. Eric ( Night Auditor) were so polite, kind even though my encounter...More

Thank Babylon2150
Response from Alina N, Guest Relations Manager at SpringHill Suites Chicago O'HareResponded 5 days ago

Babylon2150, Thank you for taking the time to share your thoughts on TripAdvisor. Our team works hard to ensure each guest has a unique and memorable experience so I definitely appreciate your positive feedback regarding the service of our staff. I will be sure to...More

Reviewed 1 week ago

I visited this hotel this past October with my family (two adults, two kids) and another family (two adults, 1 kid). We stayed for four nights. In choosing a hotel, our criteria was proximity to the train line, pool, free parking, and free breakfast. This...More

Thank Angela B
Response from Alina N, Manager at SpringHill Suites Chicago O'HareResponded 1 week ago

We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having...More

Reviewed 3 weeks ago

Clean rooms, really comfy sofa. Quiet but still in a close proximity to the airport. Close to highway and just a nice place to be while visiting your relatives. We brought a tiny Christmas tree and a couple gifts to exchange and had a good...More

Thank amarh725
Response from Alina N, Guest Relations Manager at SpringHill Suites Chicago O'HareResponded 3 weeks ago

amarh725, Thank you so much for your kind words! We know your time is valuable and we appreciate you taking the time to share your experience with others. I am thrilled to see that you enjoyed your experience with us and we were a convenient...More

Reviewed 3 weeks ago

We are big fans of the Marriott SpringHill brand because it has the amenities we use most without the overhead of those we don't need. This location has complimentary parking, WiFi, and breakfast, which add up to a great value. While each SpringHill is a...More

Thank 13DAVA
Response from Kimberly N, Manager at SpringHill Suites Chicago O'HareResponded 3 weeks ago

Dear 13DAVA, What a wonderful review of our hotel and staff. You provided a great run down of our services and amenities. Your description of our employees make me extremely proud. I have be sharing this with everyone. Look forward to having you back on...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$110 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (188)
Room & Suite (129)
Dining (16)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Suhail P
13 November 2017|
AnswerShow all 4 answers
Response from Alina N | Property representative |
Hello Suhai, From the Domestic Terminals, we pick up at the Bus/Shuttle Center, outside of Door #2, every 30 minutes at the :00 and :30 of each hour. From the International Terminal we pick up outside of Door 5E. You'll need... More
0
Votes
luvbeachs
9 September 2017|
AnswerShow all 2 answers
Response from Alina N | Property representative |
Hi luvbeachs, Lorna is exactly correct! Thank you for asking! We pick up at the Bus/Shuttle Center, outside of Door #2, every 30 minutes at the :00 and :30 of each hour. We regularly do those runs between 6am and 11pm. And... More
1
Vote
Weilun K
25 August 2017|
AnswerShow all 2 answers
Response from Alina N | Property representative |
Hi Weilun! Thank you for your question. We depart the hotel at the :15 and :45 of each hour, 24 hours. It typically takes between 10-15 minutes to get to O'Hare Airport. Kindly, Kevin W., Guest Experience Manager
0
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Room Tips
"High floors on north side of property are quietest."
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"try for away from the elevators"
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"higher floor and e entrance side room"
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"try to get the corner room as it will be more quiet as sound proof is not very good in this hotel"
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