We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Chicago - O\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,237 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Chicago - O'Hare/Rosemont
See the most recent reviews
Showing 1,217: English reviews
Sandy, Utah
Reviewed 6 July 2016 via mobile

Stayed two nights and neither were anything out of he ordinary. The $25 a night for self parking seems a little steep. The room was your basic embassy suites room. Older decor and furnishings, probably due for a remodel soon. I was on the Hilton Honors floor which doesn't really mean much. No real added benefit. I have stayed at...

 Report
Helpful?
Thank Andy G
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

agallup75, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Solihull, United Kingdom
Reviewed 5 July 2016

I am a Hilton Gold member, I use Hilton a lot and not had much cause to complain then two nights to complain about in two days. This is day one. Hotel was OK but a bit worn out. My main issue though - I called Reception at 4:25am, confirmed the next shuttle to the airport is 4:40 and said...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Paul B
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Paul B., I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Michigan
Reviewed 3 July 2016 via mobile

This is the Worst embassy suites that I have ever stayed in last 5 years ! The rooms are like they badly need face lift and calling for renovation. The beds / toilets / washbasin really need to be changed immediately. The worst part are the elevators. All of them don't work & the ones those work travel slowest..... When...

 Report
Helpful?
1Thank PradipSKumar
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

PradipiSKumar, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Whittier, California
Reviewed 2 July 2016

I would never stay here again! I have done over 70 reviews and have never given 1 star. This hotel is the worst I have ever stayed at. Cons: Check-in- I inquired about Wi-fi since I'm an honors member. I was told the password was in my key folder. When I got to my room, there wasn't a password, I...

 Report
Helpful?
Thank Beth B
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Beth B, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

Reviewed 2 July 2016 via mobile

I love coming out here for a getaway. My scholars love the mall by the hotel. Also the sugar shack was the best.. It's a lot to do that's walking distance. The casino is about 20 mins walking maybe 4 mins driving.. The train is walking distance. I saw a lot of people utilizing this.. Save money take the train...

 Report
Helpful?
Thank Myisha S
Stafford, United States
Reviewed 1 July 2016

A great place to stay for business OR pleasure. Convenient to City Trains, short taxi rides to food and shopping. Hotel facilities had a GREAT comp breakfast and evening reception. Very friendly and helpful staff, I stay there now whenever I travel to Chicago.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Geoffrey N
Reviewed 30 June 2016

Great hotel, rooms are spacious but needs a little update on the furniture. Overall experience was great, we enjoy their complimentary snacks and cocktail hour. Customer service up front was great, felt very welcomed checking in and out.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank maralynr2016
Lexington, Kentucky
Reviewed 30 June 2016

Pool was green, hoodlums pounding on doors at 3 am, bathroom faucet dripped incessantly, rude front desk. The only good thing about this hotel was the dining and house keeping staff. I will never stay at this location again.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank radarlove2016
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

radarlove2016, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Miami, Florida
Reviewed 29 June 2016

While it was overall "ok", nothing about the hotel wowed me. Also there was a screw up with the deposit where two cards were being held up and even though it was resolved, the person assisting me at first did NOT help, AT ALL!

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Marta C
Reviewed 28 June 2016 via mobile

Run, do not walk. This hotel is horrible. I felt like I was staying in an old western style hotel with worn out everything everywhere. Light switches were awkwardly low in the rooms. Hallways were dirty and smelled. I stayed on floor number 3 and the ice machine did not work. Bathroom area was small and dated, as was everything...

 Report
Helpful?
Thank Jennifer C
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Jennifer C., I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest...

171 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (133)
Viewed
Room/Suite (34)
Viewed
Bathroom (13)
Viewed
Dining (5)
Viewed
Hotel & Grounds (9)
Viewed
View from Room (4)
Viewed
Pool/Beach Area (2)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Rosemont hotels
0.2 km away
Crowne Plaza Chicago O'Hare
0.1 km away
Doubletree Hotel Chicago O'Hare Airport - Rosemont
0.1 km away
Hilton Rosemont / Chicago O'Hare
Show Prices
Show Prices
Show Prices
0.4 km away
Aloft Chicago O'Hare
Aloft Chicago O'Hare
#15 of 18 in Rosemont
833 reviews
0.5 km away
Loews Chicago O'Hare Hotel
1.5 km away
Hampton Inn & Suites Rosemont Chicago O’Hare
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding newly renovated accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018-5230
Region: United States > Illinois > Rosemont
Price Range: €127 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Chicago - O'Hare/Rosemont reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor is better. Some rooms sit in halls that don't directly overlook the atrium and are quieter.”
Travel_Buff_BL, 10 Apr 2017 | Read review
“get top floor rooms while they are renovating”
S8822XTsusanr, 22 Mar 2017 | Read review
“We stayed on the top floor, but it was very noisy”
UncleTater, 22 Mar 2017 | Read review
“Check in early and bring proof of your reservation.”
wishiwasinvegas7, 14 Mar 2017 | Read review
“Close the door between the living room and bedroom to decrease noise in the bedroom during meals.”
Margo9876, 13 Jan 2017 | Read review
5 of 5