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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Booking.comUS$205*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,237 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago - O'Hare/Rosemont
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Showing 1,217: English reviews
Battle Creek, Michigan
Reviewed 2 weeks ago

Did 14 day Park and Fly which is an excellent value. Comfortable rooms. Manager's Reception in evening includes 2 drinks per adult and snacks and full cooked to order breakfast in morning. Had an excellent dinner in the restaurant. This was a very relaxing stay the night before we flew out of O'Hare. Have stayed here several times and never...

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Helpful?
Thank rdra619
Michigan City, Indiana
Reviewed 2 weeks ago

Beautiful rooms, nice hotel, great location for convention center...staff needs leadership. Stayed at this hotel for quilt show with my staff. Checked in online that morning with a 3PM arrival time. Got there at 4PM and waited till 6 for my second room. Had to be at show on sturdy at 7am and asked front desk if i had an...

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Helpful?
Thank Richard R
DES MOINES
Reviewed 2 weeks ago

Love staying here, and have twice when taking our daughter to the airport for overseas trips. We love it here, and always have a great experience. The only issue we have is parking. SOOO expensive, and the rooms are already pricey (but worth it) and we feel the parking should be validated when you stay. Other than that, this place...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank CHRISTIE O
Veronica L, Front Office Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Hello CHRISTIE O, Thank you for taking the time to provide feedback about your stay. We are so happy that you enjoy staying with us! I apologize that our parking fees are an issue for you. We do our best to be competitive with the other parking garages in the area while still being able to accommodate our guests. Thank...

Austin, Texas
Reviewed 2 weeks ago

This hotel offered a lovely two-room suite that was a bargain for the price. Quality of the breakfast was exceptional for the price. With a walk across the street to the convention center, a major shopping center and nice restaurants only a short walk away, and free airport shuttle service, this is a great place to stay for overnights in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Leslie T
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Dear Leslie, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Bloomington, Indiana
Reviewed 2 weeks ago

Everything was nearly perfect. The room was ideal. We love having the suite, with a fridge and microwave and 2 rooms with a door between that can be closed. Two fabulous TV sets. The bed was super comfortable and the shower and bathroom were great. The wifi signal was excellent. We found a room on the map that was on...

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Helpful?
Thank Travel_Buff_BL
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Dear Travel Buff BL, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

United States
Reviewed 2 weeks ago

The hotel was gorgeous, but they need to look beyond furniture. The main reason I would not stay there again is the stair doors were locked. In case of a fire, my only was to get out of a seven story hotel is the elevator.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank karensE1984YU
Management response:

Dear karensE1984YU Thank you for sharing your experience at Embassy Suites Rosemont. I am sorry to hear that an otherwise wonderful stay was marred by what appeared to be a locked stairwell door. None of our stairwells lock but perhaps it was stuck. We are in the process of repainting all of our stairwells. I will have a member of...

Lincoln, Nebraska
Reviewed 3 weeks ago

This is a GEM! Super fresh room, comfy bed, great temperature control. Shuttle to airport every 20 min. Restaurant was primo with top notch service and food variety and quality but medium prices. I'll be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank joanjunkin
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Dear joanjunkin, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Chicago
Reviewed 3 weeks ago

The hotel room had potential but needed cleaning. The breakfast was great. I Ordered dinner and was given a cheaper wine & overcharged for the pizza. I felt like I was being scammed. I had do not disturb sign and repeatedly got the maid banging on the door.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ladonnam966
Management response:

Dear landonnam966 I appreciate your candid feedback from your stay at the Embassy Suites Rosemont. While I never want to hear that someone's stay is less than perfect, I always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able to exceed your expectations....

Minnesota
Reviewed 3 weeks ago via mobile

Stayed on the upper floors that I believe have been remodeled. Many aspects of the room looked new, but mixed in with components of the room that are well worn. Breakfast was part of the room rate and as always great for the price. Other benefit was the room always our family of five to rent only one room.

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Helpful?
Thank pedsnephron
Management response:

Dear pedsnepheron, We appreciate your candid feedback from your stay at the Embassy Suites Rosemont. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able to exceed your expectations...

Texas
Reviewed 4 weeks ago

We stayed the weekend while attending a convention across the street. It was very easy access to the convention center and the hotel staff was friendly. The rooms were exactly what I expected from an Embassy Suites - nice, but nothing to write home about. The hotel was under construction for a remodel, so you felt a little of the...

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Helpful?
Thank FeetDontFailMeNow
Veronica L, Front Office Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Hello FeetDontFailMeNow, Thank you for taking time to provide feedback about your recent stay. We appreciate you choosing our hotel and apologize for the minor issues with the renovation. We are moving right along and we should be finished up very soon. We look forward to welcoming you back to our hotel once our renovation is completed.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding newly renovated accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $26/day; Valet Parking: $30/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N. River Road, Rosemont, IL 60018-5230
Region: United States > Illinois > Rosemont
Price Range: €129 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago - O'Hare/Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor is better. Some rooms sit in halls that don't directly overlook the atrium and are quieter.”
Travel_Buff_BL, 10 Apr 2017 | Read review
“get top floor rooms while they are renovating”
S8822XTsusanr, 22 Mar 2017 | Read review
“We stayed on the top floor, but it was very noisy”
UncleTater, 22 Mar 2017 | Read review
“Check in early and bring proof of your reservation.”
wishiwasinvegas7, 14 Mar 2017 | Read review
“Close the door between the living room and bedroom to decrease noise in the bedroom during meals.”
Margo9876, 13 Jan 2017 | Read review
5 of 5
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US$205* /night
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Prices are for 1 room, 2 adults
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