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The Westin O'Hare

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Traveller (279)
Room & Suite (151)
Dining (26)
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Overview
  • Excellent46%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Offers from The Westin O'Hare
Special Offer: Breakfast for 2 Included
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Offers from The Westin O'Hare
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,219)
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538
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159
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37
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All reviewsbenchmark restaurantheavenly bedclose to the airporto'hare airportcomfortable hoteldowntown chicagobusiness centerfree shuttleo hareself parkingguest roomsbusiness meetingper daygift shopshuttle servicefitness centerblue line
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21 - 25 of 1,183 reviews
Reviewed 23 January 2018

Came in early for business meetings and wanted somewhere central where I could still explore via my rental car but not get fleeced over the weekend staying downtown. This was perfect, I picked up my car and was in my room in minutes. The location...More

Thank Korean_Bob
Reviewed 11 January 2018

Upon checking in, I presented my reservation number, which they were unable to locate. I booked the room directly through Westin, and even presented the e-mail confirmation to the hotel manager. Unfortunately, they were still unable to locate my reservation. They did have a room...More

Thank TheFonzarelli
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 12 January 2018

Hello TheFonzarelli! Thank you for taking the time to post your feedback about your stay with us. I do apologize that your experience at The Westin O'Hare was anything less than satisfactory. At your earliest convenience, please contact me at Mary.Larroza@westin.com so that we may...More

Reviewed 10 January 2018

Our company conducts significant business in Chicago and so I've stayed at the Westin O'Hare on several occasions. Whether we check in during normal hours during the week or late at night on Christmas Day, we're always greeted with the same exceptional customer service...from the...More

1  Thank timmyf16
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 12 January 2018

Hello timmyf16 and thank you for your detailed response about your stay with us. I'm thrilled to hear that you always have an amazing experience here which keeps you coming back. Our signature Westin heavenly beds are definitely a favorite among our guests. I'll be...More

Reviewed 26 December 2017 via mobile

I had a wonderful time at The Westin O’Hare. I was checked in by Yakin Masso, who was so nice and welcoming and smart. He made me feel right at home. My spacious room had a king size bed where I felt warm and cozy;...More

Thank Vicki S
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 12 January 2018

Good afternoon Vicki R and thank you for taking the time to post your review about your stay with us. Yakin is definitely an asset to our team and I'm happy to hear that he was able to provide you with exceptional service. I'll be...More

Reviewed 12 December 2017 via mobile

Stayed here overnight to catch a flight in the AM. Check in was smooth as butter and room was decent. It looked a little bare and not as upscale as other Westin’s but not horrible. Also, gift shop in the lobby is great and is...More

Thank Asim L
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 12 January 2018

Good afternoon Asim L and thank you for posting your feedback about your stay at the Westin O'Hare. Our gift shop actually has daily hours which I can see was convenient for you during your visit. Your recommendation is truly appreciated and we hope to...More

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Best Value Properties in Rosemont, IL
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$149 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$149 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (279)
Room & Suite (151)
Dining (26)
Pool & Beach (6)
Business Centre & Event Rooms (18)
Family and Play Areas (2)
Questions & Answers
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Timbones
28 November 2017|
AnswerShow all 5 answers
Response from Sandy S | Reviewed this property |
I don’t remember if there was a safe in the room. The elevator I don’t think you needed the key card. The side entrance of the hotel you needed your key card to enter. I’d call them and ask.
0
Votes
Amanasser
10 August 2017|
AnswerShow all 6 answers
Response from Deeannthom | Reviewed this property |
The pool area was nice and clean the water was very cold so if you like colder water you will like this pool. I would say it appeared long enough to swim laps.
1
Vote
Caleb R
26 July 2017|
AnswerShow all 4 answers
Response from Jen B | Reviewed this property |
I believe it is 18 I would contact hotel to confirm.
0
Votes
Room Tips
"5th floor facing the airport, could see the planes taking off but could not hear them. Very quiet with black..."
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"It's REALLY near the airport, ask for a room facing away if you are sensitive to noise."
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"Corner rooms are large and quiet."
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"West side rooms have airport view, but they're still very quiet"
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