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Extended Stay America - Rockford - State Street

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Traveller (11)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent44%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible2%
Travellers talk about
“grab and go”(4 reviews)
“the main desk”(2 reviews)
“future travels”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Offers from Extended Stay America - Rockford - State Street
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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LanguageEnglish
33
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14
6
2
Show reviews that mention
All reviewsgrab and gothe main deskfuture travelsfront deskstayed one nightvery clean hotelroad noiseoatmealrockford areadefinitely stay here againpleasant stayparking lotrefrigeratorclerkpetcleanliness
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1 - 5 of 76 reviews
Reviewed 4 days ago

The hotel was extremely old and out-dated and NONE of the pictures online represented what this hotel looked like inside. It also had a horrific urine smell in the 1st floor hallway that if we left our door open too long, we could smell in...More

Thank JenD806
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 4 days ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Hotel's Favourite
Reviewed 7 June 2017

This is one of the nicest hotels I have stayed in Location is perfect, just by I -90 It's a very clean hotel, room was very spacious and clean. Excellent customer service. Would like to make a special mention of the guy who worked late...More

2  Thank FAIZ18
Response from 00esa, General Manager at Extended Stay America - Rockford - State StreetResponded 8 June 2017

We are delighted to read how much you enjoyed your time at Extended Stay America - Rockford - State Street. Thank so much for complimenting your clean room and the service you received from our staff, especially Mike and Lawrence. They will be thrilled to...More

Reviewed 9 February 2018

Convenient access to I-90 and local restaurants. There was very little road noise. The room was clean and the staff was friendly and helpful. We would stay at this hotel again. Would like to see weights in the fitness center.More

Review collected in partnership with Extended Stay
Thank j0hndis
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 10 February 2018

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you impressed with the cleanliness of your room and that our location was perfect for your needs. Thanks for your nice comments. We look forward to...More

Reviewed 31 December 2017

Hotel had an opportunity to really help us in a bad situation but kind of blew it by being difficult. It was just the main desk clerk that was on staff that blew it. This hotel was not very busy and could have used more...More

Review collected in partnership with Extended Stay
Thank kerryw2018
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 1 January 2018

Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give...More

Reviewed 24 December 2017

For the one night it was fine. We cost this hotel because they accepted pets. However were surprised the charge for the pet fee was $25.00 each for the one night. The fee was was about the cost of the roomMore

Review collected in partnership with Extended Stay
1  Thank jillwQ276MA
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 25 December 2017

Thanks for the feedback of your stay. We are glad to read you had an overall pleasant visit. That being said, we are sorry you were not happy with our per fee. It was a pleasure hosting you, and we look forward to seeing you...More

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Best Value Properties in Rockford, IL
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$96 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (11)
Room & Suite (12)
Dining (1)
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Room Tips
"Don't book a room-then you can be assured a good one!"
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"Great location, very nice hotel."
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"Might ask the desk clerk about the views!"
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"good value and location for the price!"
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