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Courtyard Rockford

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Traveller (32)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent38%
  • Very good36%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“inner courtyard”(2 reviews)
“front desk”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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LanguageEnglish
50
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All reviewstypical courtyardinner courtyardfront deskgreat beddingspent a couple nightsyour luggagemarriott propertyquick weekendrestaurant next doorlarge areabreakfast was includedcomfortable staynice indoor pooltwo queensnice sizequick checkassistant manager
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21 - 25 of 133 reviews
A TripAdvisor Member
1
Reviewed 31 July 2017 via mobile

Had to check out unexpectedly 3 days early. They charged me an extra 45 a night. Requested to speak with GM 3 times, haven't received call yet. Terrible customer service. So much for being lifetime platinum.More

Thank A TripAdvisor Member
Response from Jan R, Manager at Courtyard RockfordResponded 1 August 2017

Good Morning, I do apologize that you did not receive a response from the GM as quickly as you would have liked. We try our best to contact guests as quickly as we are able to pending on our days off of course. I do...More

Reviewed 6 July 2017

We stay in courtyard's all over the country with our soccer club. The hotel is located right off the highway so it is convenient, but if you do not look closely or miss the one sign that says courtyard by marriott you may miss it....More

1  Thank Angela N
Response from Jan R, Manager at Courtyard RockfordResponded 12 July 2017

Thank You so much for taking the time to leave us a review. I am glad management was as accommodating as they could be during this very busy weekend. We strive to provide excellent stays for all of our guests and see we have some...More

Reviewed 22 June 2017

Good place to stay if you are passing through and want to get away from Chicago congestion and higher lodging prices. Consistent excellence wth Courtyard brand. Plenty of places to eat and shop close by. Tricky getting into location so be careful. Turn into Holiday...More

Thank Connielisap
Response from Jan R, Manager at Courtyard RockfordResponded 25 June 2017

Dear Connielisap, Thank you so very much for taking the time to review your recent stay. We are so pleased you were able to enjoy your time away from the busy windy city. We are located close to many shops and restaurants and were glad...More

Reviewed 15 June 2017 via mobile

Super super nice friendly staff. There is a nice courtyard to hang out and a nice indoor pool. We came as a family for a soccer tournament. The hotel was full but it was still quiet which was impressive . The room was nice and...More

Thank mom4810
Response from Jan R, Manager at Courtyard RockfordResponded 16 June 2017

Dear mom4810, Thank you for letting us know about your recent stay! We are so glad your family was able to enjoy our amenities as well as the soccer event. We strive to create a comfortable stay for all of our guests and are so...More

Reviewed 7 June 2017 via mobile

Typical Courtyard hotel, although my room overlooked an actual courtyard with sitting areas! A large area was just dirt or mulch, which wasn't very appealing, but maybe it was being redone. Being able to sit on the balcony was nice though. Check in was pleasant....More

Thank ZandE-Dad
Response from Jan R, Manager at Courtyard RockfordResponded 9 June 2017

Dear ZandE-Dad, We are so grateful you took the tome to leave us a message about your recent stay with us! It makes us so happy to know you were able to take advantage of our Courtyard and enjoy the setting. We are also glad...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$124 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$124 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Jhags123
17 May 2017|
AnswerShow all 4 answers
Response from lefont71 | Reviewed this property |
Breakfast is not free in this property.
0
Votes
Robin W
9 November 2016|
Answer
Response from Jan R | Property representative |
Hi, Yes, a majority of our second floor room all have balconies. Some are facing the inside courtyard, while others face the exterior. We have a handful of room that do not provide any form of balcony. I hope this helps... More
0
Votes
Room Tips
"Our room at the back on the 3rd floor was quiet."
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"Bring your own newspaper!"
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"Get ground floor close to lobby if luggage is an issue as the elevators are far"
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"Our second floor room overlooking the courtyard was quiet and comfortable. The tiny patio was a pleasant..."
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