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Our suite was comfortable and clean, but the bathroom was tiny and television reception very poor. The signal was constantly breaking up, which proved to be very annoying. The pool area was nice, the lobby attractive, and the personnel helpful. The towels were rough, bath...More
Response from Jan R, Manager at Courtyard RockfordResponded 18 October 2017
We truly appreciate you leaving us a review about your recent stay. I have made sure we have addressed the issues with the correct departments to ensure they are isolated issues. We are sorry we fell short during your stay and hope the...More
Spent a couple nights on business. Room ok, needs updates. You can heard all the doors being shut down the hallway. Not very sound proof. Hotel ok, I'll probably go somewhere else next time. Hotel is close to the interstate.
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Response from Jan R, Manager at Courtyard RockfordResponded 16 October 2017
Thank you for taking the time to let us know about your recent stay. We truly appreciate your feedback and will direct your concerns to the correct department. Thank you again for you feedback and for choosing to stay with Marriott.
I have no problem with the hotel. It was far enough off of the highway that I could not hear any traffic. Plus, my room was facing the inner courtyard, which helped. I just cannot get over the price. My corporate rate was $170 plus...More
Response from Jan R, Manager at Courtyard RockfordResponded 11 October 2017
Thank you for taking the time to leave us a review about your recent stay. I have taken your feedback and directed it to the appropriate staff. Thank you once again for staying with us and we do hope you stay with us...More
We have stayed previously at this facility during occasional visits for family responsibilities. Overall, it is a standard hotel of its type, and since our last trip it is structurally about the same except for a noisy HVAC unit and a grinding rear entry door....More
Lovely hotel will definately stay again. Very clean, great space for guests to relax. Centrally located.
Nice rooms, new decor, pretty drapes, great bedding & carpet, nice size too. Outdoor space was so nice with different seating areas.
Yes, a majority of our second floor room all have balconies. Some are facing the inside courtyard, while others face the exterior. We have a handful of room that do not provide any form of balcony. I hope this helps... More
Yes, a majority of our second floor room all have balconies. Some are facing the inside courtyard, while others face the exterior. We have a handful of room that do not provide any form of balcony. I hope this helps answer your question.