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All reviewsstayed herewafflesnice hotelsmall poolmini fridgeminute drivecheck in was a breezefront desk staffone night stayroom was cleanother hotelsking suitemachine shedthe breakfast areahot tubmorning breakfastplace to stay
Our room was spotless and the common areas were very clean as well. The staff was very friendly and quick to assist when we needed extra towels and an extra blanket. The breakfast was the basic free breakfast options that you find at most chains....More
Thank Cyndi K
Response from Lauren L, Guest Service Rep at Fairfield Inn & Suites by Marriott RockfordResponded 28 April 2016
Thank you for taking the time to give our hotel, Farifield Inn and Suites, a fantastic review here on TripAdvisor. We're delighted you found our staff friendly, helpful, and accommodating during your stay at our property. We're also grateful you were able to...More
We stayed overnight to catch a flight at Rockford Airport. The only negative was when we arrived, the reservations person was not available immeadiately and apologized because she was the only person there and was taking care of an issue upstairs.
We requested a handicapped...More
Response from Lauren L, Front Desk Associate at Fairfield Inn & Suites by Marriott RockfordResponded 20 April 2016
Thank you for taking the time to review our hotel on TripAdvisor. I'd like to apologize for not having a guest service representative immediately available when you arrived. Additionally, i'm thrilled to hear that we were able to accommodate you with a handicap accessible...More
Having never been to Rockford, we booked a room at the Clock Tower on a recommendation. Needless to say- we walked in our room there and knew we had to leave! By some sort of divine intervention- we were able to get a last minute...More
Response from Lauren L, Guest Relations Manager at Fairfield Inn & Suites by Marriott RockfordResponded 14 April 2016
Thank you for taking the time to give our hotel, Fairfield Inn and Suites Rockford, an excellent review! We're delighted you found our staff friendly, excellent, and helpful during your stay at our facility. We're also happy that we exceeded all of your needs...More
My first time at this hotel and I was impressed. Clean comfortable rooms a great staff from check in to check out all employees I encountered were noticeably friendly. I have not stayed at many Fairfield Inns, but would definitely return when in the areaMore
Thank Jim R
Response from Lauren L, Guest Relations Manager at Fairfield Inn & Suites by Marriott RockfordResponded 8 April 2016
Thank you for taking the time to give our hotel a fantastic review here on TripAdvisor! We're very pleased you find our hotel enjoyable during your stay. We're also delighted you room was clean and comfortable for your convenience.
If there's ever anything...More
Everything was good except the room (a king) was very small and the bed was uncomfortable. Also surprisingly, there was no mini fridge in the room. I don't think I've ever been in a hotel, especially a suite hotel where this was the case. Otherwise,...More
1 Thank Midwesttraveling
Response from Lauren L, Guest Service Representative at Fairfield Inn & Suites by Marriott RockfordResponded 21 March 2016
Thank you for your feedback on our Fairfield Inn & Suites in Rockford, IL. Direct guest feedback is a fast and efficient way for us to constantly improve our hotels service and product; I would like to thank you for helping us towards this goal....More
Response from Heather B | Property representative |
Thank you for your interest in our hotel. We have a salt water pool that is clean. The chlorine levels are balanced daily to the health department requirements. The pool is 22ftx12 ft in size and the deepest part of the pool... More
Thank you for your interest in our hotel. We have a salt water pool that is clean. The chlorine levels are balanced daily to the health department requirements. The pool is 22ftx12 ft in size and the deepest part of the pool is 4ft 6 inches deep.
Lynette K General Manager