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Can I give zero stars. We booked one night only because everything in Dekalb was full. We were not given the room we booked and offered a roll away for a 3rd adult. It had dirty uses sheets on it left over from the last...More
1 Thank 930JohnP930
Response from j_ratoz, General Manager at Holiday Inn Express RochelleResponded 9 July 2017
Apologies for inconvenience. We got your reservation as standard room and we were completely sold out as whole area sold out we tried every effort to accommodate with provide free of charge roll away bed and reduce price which you original reserved with as guest...More
First I was met by a very pleasant front desk staff. The room was very clean but some of the furniture was a little outdated. The room was very large with two TV's with the king size bed and a pull out sofa. There was...More
I have stayed at this property numerous times and the people are usually great! On this particular stay I had a small issue so I emailed the manager. I received a prompt and sincere response that addressed the issue and that makes all the difference,...More
We were in Room 142 -a very nice room after being assigned to room 116 which had 2 queen beds instead of the king size we specified. And of course, for some strange reason we had to re-do all the paperwork. GRR I left my...More
Response from j_ratoz, General Manager at Holiday Inn Express RochelleResponded 6 April 2017
Hello thank you for filling out this survey and as you mentioned you reach out to everybody which you can and we did same here in order to search for your kindle. As soon you check out our headhousekeeper went in room and check to...More
This Holiday Inn is undergoing construction updates. They had signs up that there will be construction noise during the day. It is in need of an update. I didn't swim but went & sat in the pool area. It looked very clean. The breakfast area...More
US$123 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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