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Holiday Inn Express & Suites Prospect Heights, an IHG Hotel

Room & Suite (21)
Dining (12)
Business Centre & Event Rooms (7)

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About

#2 of 2 hotels in Prospect Heights
Location
Cleanliness
Service
Value
Come stay at the #1 Hotel in Prospect Heights, Illinois. Prospect Heights is the neighbor to Chicago's Northshore and surrounding suburbs, Northbrook, Glenview, Wheeling, and Mt. Prospect. Our location puts you in the heart of the Insurance and Pharmaceutical Gateway within minutes from companies like Allstate, Astellas, ITW, Walgreens, Siemens, CVS, Kraft, Caremark, Anixter, and the Chicago Executive Airport. The Holiday Inn Express & Suites is only 9 miles from O'Hare International Airport and 20 miles from downtown Chicago. Whether traveling for business or leisure, there is plenty to see and do on Chicago's Northshore. We are a short drive from The Allstate Arena, Kohl Children's Museum, Illinois Holocaust Museum, Chicago Botanical Gardens, Ravinia, and Six Flags Great America. Plenty of shopping and dining options surround us at Northbrook Court, Fashion Outlets Rosemont and Woodfield Shopping Mall. Do not forget to check out Chicago's Greatest Attractions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
8Reviews0Q+A0Room tips

Reviews
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pljones wrote a review Sept 2022
Sharon Hill, Pennsylvania69 contributions53 helpful votes
Hotel's Favourite
Traveled with my husband to Chicago to see our daughter perform at the Writer's Theatre in Glencoe, IL. We wanted a hotel that was close to the theater and chose to stay at another Holiday Inn, we were not disappointed. We especially enjoyed the full breakfast. We were able to enjoy the neighborhood as we ventured out for ice cream at various stores within walking distance from the hotel.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cubsfan1945 wrote a review Jul 2022
Mount Pleasant, South Carolina228 contributions124 helpful votes
Staff all were nice, helpful and pleasant. The air conditioning, even when on low fan (choices are low fan, high fan and off), blows very cold regardless of the temperature. It is fine for at night when you are under a blanket but uncomfortable when sitting in the room. Furniture arrangement is strange. The air conditioning unit is in front of the window. The bed is so close to the air conditioning unit that you have to walk side ways to get to that side of the bed. That half of the room also includes a dresser + TV and a table. The half of the room away from the window has a desk and a chaise lounge but is pretty much a lot of open floor space. The toilet is so low to the floor that standing up afterwards is a little bit of a challenge. The breakfast is not up to Holiday Inn Express standards. The dry cereal I ate was stale. They do not have hard-boiled eggs and they provide mini bagels, not full sized, and they have no taste, We never saw any information about things to do or places to eat in the vicinity.
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Date of stay: July 2022
Location
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maggie Korzen, General Manager at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 19 Jul 2022
Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is always our top priority.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Junphoto wrote a review Oct 2021
Plymouth, Minnesota16 contributions9 helpful votes
I stayed at this hotel with my wife and daughter who just turned three. The lady from the front desk had a blank face, did not feel welcomed. I am a platinum elite member but she did not recognize it so I asked her if there is any benefits for being platinum elite, then she simply said I would get points for that, and that was it. Every IHG properties I have visited always at least thanked me for being a member, and it is not too difficult to say it. We've drove 7 hours from Minnesota to this hotel and we really needed a good night of sleep. I saw reviews of this hotel before the visit and was fully aware of the traffic noise, so I asked for a room on the opposite side of that freeway and I have received it. However, there were people constantly talking in the parking lot around 8-10pm for hours and it was so loud that I could hear everything they said to each other. Not only that, the wall is so thin that flushing sound from the the next room waked me up several times. My daughter was very tired and we tried to put her down around 9pm, she kept waking up due to noise, I finally went down to the front desk, made a complaint to the lady working there that we would leave the next morning even though we were supposed to stay there for one more night. I've originally used two free night rewards for this reservation, and still have not received the unused reward after staying one night.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maggie Korzen, General Manager at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 22 Oct 2021
Thank you for your feedback. We have ensured that you were refunded your unused points for the second night of your reservation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gailhall53 wrote a review Oct 2021
Muskegon, Michigan68 contributions7 helpful votes
We used this as a Park & Fly on our way out of Chicago. Upscale beds, towels, bath products; excellent service; and a great hot breakfast before we left. We were just 12 minutes from O’Hare and because their shuttle doesn’t run before 7 hotel ordered us a taxi. All around a wonderful experience.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maggie Korzen, Guest Services / Front Office at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 8 Oct 2021
We are glad to hear that you were able to enjoy our hot breakfast before leaving to the airport!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BlackSun wrote a review Jun 2021
Saugatuck, Michigan28 contributions24 helpful votes
It was a good design layout for the rooms and the service was good. The system was that you got there at night, slept, and ate breakfast there, and they had a taxi for you to drive you to the airport.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 29 Jun 2021
Hello therealblacksun, Thank you for choosing to stay with us and for taking the time to leave us feedback. We are delighted to read that we were able to meet your expectations. We constantly strive to achieve only the highest level of quality, service, and hospitality. I am happy that we were able to deliver on our promise of getting that much-needed slumber in our clean and comfortable room. Your feedback will be shared with our management team. We appreciate your kind words and look forward to seeing you back soon. Warm thoughts, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe R wrote a review May 2021
Shakopee, Minnesota273 contributions63 helpful votes
This hotel was pretty clean and had a decent sized TV. The drawbacks to my stay was the noise from the highway and the high pitched sound from the shower head. Also when other units flushed the toilet you could here it sometimes. Sometimes there also wouldn't be a person at the front desk for short periods of time.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 31 May 2021
Dear JoePree, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay due to the service of our staff and that you were able to hear noise from outside the room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the cleanliness in our room was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nancy wrote a review Sept 2020
Houston, Texas1 contribution
I called this hotel to make a reservation, and the employee who answered the phone was very inappropriate and very unprofessional. The employee said his name was Joe, and he kept talking about his genitals and their "services". Needless to say, I was so appalled and offended that I hung up the phone, and I will NEVER stay at this hotel.
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Date of stay: August 2020
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Other at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 24 Sept 2020
Hello blondestreaks1, We want you to feel at ease and our hotels to feel like home, and it's with dismay to learn your discomfort while you were trying to make a reservation. I'm sorry that we didn't live up to your expectations. What you detailed will be looked into. I have shared your comment with our Hotel Management for review and the necessary improvements needed on our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wayne S wrote a review Oct 2019
North Myrtle Beach, South Carolina178 contributions30 helpful votes
Hotel was remodeled during the past two years. Well done and still well maintained. You will need to drive a few miles for dining and shopping options as they are extremely limited near the hotel. Friendly staff.
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Date of stay: September 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DayTrip13209165679, Director of Sales at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Responded 18 Oct 2019
Thank you for taking the time to leave us this great review! We are pleased to hear you enjoyed your stay! We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Prospect Heights area.
PRICE RANGE
€88 - €112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn & hotel prospect heights, comfort inn and suites conference center, wingate prospect heights
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Prospect Heights
LOCATION
United StatesIllinoisProspect Heights
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES PROSPECT HEIGHTS, AN IHG HOTEL - Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Prospect Heights, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Nearby attractions include Squadron Ops Sim Center (0.9 km), Rocky Vander's (0.2 km), and Seoul Billiards (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Conveniently located restaurants include Monica's Mexican Restaurant, Allgauer's on the Riverfront, and Tap House Grill.
Are there opportunities to exercise at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Prospect Heights, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Prospect Heights, an IHG Hotel?
Many travellers enjoy visiting Anita Willets Burnham Log House (11.7 km) and Muller House (8.1 km).