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BEST WESTERN PLUS Pontoon Beach

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BEST WESTERN PLUS Pontoon Beach
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Reviewed 6 days ago NEW

i usually stay at Best Westerns because of the free parking, free breakfast, and the rooms are usually pretty nice. this trip was no different. the bed was excellent and the fridge was nice to have. the bathroom was REALLY CLEAN which i appreciated. overall it was great

Review collected in partnership with Best Western
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1Thank Amy B
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for taking the time to complete the survey! We value your loyalty to our brand. We hope that you can make it back for another stay very soon!

York, Nebraska
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

This was our second stay at the Best Western in Pontoon Beach. The hotel is located about a mile off I-270, sitting between the police station and a cute little neighborhood. There is a Denny's just a stone's throw away, and a couple of fast food places and a convenience store close by. The front desk service was fast and...

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Thank KNJ05
About Hotel's Favourite Review
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for all your kind words and your loyalty! We love to see familiar faces. We cannot wait to see you again! Have a great day.

Edmond, Oklahoma
Reviewed 1 week ago

My wife and I chose the Best Western Plus Pontoon Beach for a one night stay on our way from Oklahoma to MI. The property looks well taken care of inside and out, the front desk staff was very pleasant when we arrived to check in. There were however problems with the room we were assigned, it had accidentally been...

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Helpful?
Thank Justtwobeachbums
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for choosing Best Western Plus. I am sorry to hear that we did not exceed your expectations. Please visit us again, and give us a chance to redeem ourselves.

usa
Reviewed 1 week ago via mobile

Checked in at 9 pm and were provided room 110 - in fact we waited a while to find the clerk - who we hunted down and found in the kitchen. I requested an upper floor on my online reservation with best western and obviously did not get one. All night, there was constant talking in the hallway and banging...

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Helpful?
Thank rsvphill1
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

I am so sorry to hear that you did not enjoy your stay with us. We are sorry that we could not fully accommodate your requests, unfortunately, sometimes in the busier months, the hotel is completely booked and 3rd floor rooms aren't always available. I have spoken with the desk staff that was on duty the morning that you departed...

Reviewed 4 weeks ago via mobile

I am kicking myself for not leaving 3 separate 5 star reviews. I have stayed here 3 times with my company, ABF. All three times were an absolute pleasure as is the Best Western Plus in Sikeston Missouri. I have not experience. Better, high quality breakfast as I have here and the other Best Western Plus. Even though the room...

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Helpful?
Thank David T
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

I am so happy to see that your enjoyed your time with us! We love it when all of our hard work pays off. I have yet to read a review that was as great as yours! You covered all of the bases! We cant wait to see you again!

Columbis,MO, United States
Reviewed 5 weeks ago

Good, clean hotel close to interstate. Hotels is next to quiet residential neighborhood. Some additional services like food & gas are very close to the hotel. This hotel is priced right; a good value.

Review collected in partnership with Best Western
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Thank Steven S
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for your kind review. We are so happy to see that you enjoyed your time with us and we hope that you can stay with us again very soon. Please let us know if there is anything we can do to ensure your return!

Reviewed 16 February 2017 via mobile

I have stayed here several times in past. I will continue to stay here on my business trips . I have also stayed at some of the neighboring hotels that are not very clean .(down right dirty). Sarah the front desk manager was very helpful and kind . I also noticed this property has award from bestwestern for being in...

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Helpful?
Thank Missouri74
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

On behalf of the entire staff we would like to say thank you! We appreciate the kind words. We think Shaun does excellent work as well for us and we are so glad to have him. We hope to see you again very soon. Have a wonderful day! Front office manager Sarah Creekpaum

Aalborg, Denmark
Reviewed 12 February 2017

Nice place, nice people and a great location for a fre dayd in St. Louis and the area around St. Louis. We enjoyed the friendlyness from all the staff. Will come back no doubt about that. Peter, denmark.

Review collected in partnership with Best Western
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Helpful?
Thank Peter C
Vicki R, Front Desk at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for taking the time for answering the survey. We are so happy to see that you enjoyed your stay with us! We can not wait to see you again! If you have any questions please let us know.

Omaha, Nebraska
Reviewed 25 January 2017

Ive stayed here before and it was so awesome the rooms were nice clean and quiet i will recommend tp anyone extra security also. Its a police department right besides the hotel. You will find your stay enjoyable

Review collected in partnership with Best Western
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Helpful?
Thank Frederick B
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you for taking the time to review your recent stay with us. We are so glad to hear that your stay was awesome! We do feel safe with the police being right across the street. I am glad you did as well. Thank you again and hope to see you in the future! Front office manager, Sarah Creekpaum

cincinnati, United States
Reviewed 12 January 2017

the hotel is a great one to stay at the people that work there are great to be around an helpful and if you need something they do there best to help you at all times have stayed there many times all stays have been great

Review collected in partnership with Best Western
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Helpful?
Thank bobdZ5139UQ
Vicki R, Manager at BEST WESTERN PLUS Pontoon Beach, responded to this review

Thank you so much for your kind words. We love seeing familiar faces and glad you keep coming back. Hope you have a great day! Front office manager Sarah Creekpaum

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN PLUS Pontoon Beach is 10 minutes from downtown St Louis & the historical St. Louis Gateway Arch. It is also just five minutes from the Cahokia Mounds State Historic Site of the Cahokia Indian grounds. The Tri-City Speedway Racetrack is minutes from the hotel. There are malls & outlet malls just 15-25 minutes away. There is free parking & truck parking. ... more   less 

Additional Information about BEST WESTERN PLUS Pontoon Beach

Address: 4 Regency Pkwy, Pontoon Beach, IL 62040 (Formerly Sleep Inn & Suites Pontoon Beach)
Region: United States > Illinois > Pontoon Beach
Price Range: €85 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Pontoon Beach 2.5*
Number of rooms: 66
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Pontoon Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at the ratings & comments they are a good measure as people have different standards”
 of 5 bubbles I7661VIjulief, 10 Aug 2016 | Read review
“I'd recommend top floor as we had a room above us where the people were doing cartwheels or moving furniture well into the wee hours”
 of 5 bubbles Pghpiratesgirl, 25 Jul 2016 | Read review
“I recommend the king suite”
 of 5 bubbles 97jessew, 17 Jul 2016 | Read review
“good place to stay”
 of 5 bubbles scubajoe69, 24 Jun 2016 | Read review
“Even by the elevator and police station our room was quiet!”
 of 5 bubbles piper6, 25 Aug 2015 | Read review
5 of 5