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Bank House Hotel Spa & Golf, BW Premier Collection

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Bank House Hotel Spa & Golf, BW Premier Collection
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411 Reviews from our TripAdvisor Community

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There are newer reviews for Bank House Hotel Spa & Golf, BW Premier Collection
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Showing 410: English reviews
Nuneaton, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 October 2015

Hotel & staff very good .. room very comfortable , bar good if a little small ! Course interesting & challenging, in excellent condition !! I am here to relax for a couple of days ! The meal tonight was not very good ... Black pudding salad starter with egg ... who the hell puts hot egg yolk on salad... More 

Helpful?
3 Thank Chris-Overton
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for your review of your first night's stay with us. I have discussed the comments you made on the food with the chef and obviously we apologise that it wasn't to your taste. We were pleased you enjoyed the other aspects of your stay and hope you will try us again in 2016. More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2015

Stayed with family having booked two rooms and reserved a table in the small restaurant. Arrived promptly at 7pm and orders were taken politely. The choice was limited especially for the two vegetarians in our group,but the menu held some promise. The one person in our group waited 45 minutes for a cold starter (it was supposed to be cold).... More 

Helpful?
2 Thank Kim J
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Having emailed and spoken since the review I am pleased that since your subsequent stay with us everything appears to have gone very well so I hope that your first experience remains as a one off and we may see you at some point in the new year. More 

Dorset, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 September 2015

Stayed at the hotel yesterday night - nice friendly welcome and check-in we had two rooms, one standard double and one executive. Both spotlessly clean, fresh carpets, good beds and great bathrooms. However we arrived there after a three hour drive and decided to eat in-house - choosing the restaurant over bar food as we thought there would be a... More 

Helpful?
Thank bensunjane
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for taking the time to write your review. I have spoken to the chef and believe we have covered all the comments you made in your review which leaves me to apologise that the meal was not to the standard we are normally proud of serving and hope that you will try us again in the New Year. More 

Leigh, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2015

Friendly staff, good food, excellent golf venue. We booked the Bank House because of its central location. The staff both in the hotel and the golf club were helpful in every way, we could not have wished for a better place to hold our golf day, it will also be on my list of venues for when I look for... More 

Helpful?
Thank 552SteveandSue552
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for your review of your golf day here at the hotel, we were pleased you enjoyed it so much. Our central location makes us easy to get to and we are very popular with businesses looking to host events like yours. We hope to welcome you back in the future, maybe sometime after the Spa is open in... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 September 2015 via mobile

We chanced on this hotel as for some reason every budget hotel between Cardiff and Birmingham was fully booked! It was booked through Booking.com an hour or so before but even so, all the paperwork was ready when we arrived. We were lucky enough to have an executive suite and I have to say the room was gorgeous and roomy.... More 

Helpful?
Thank Vanessa C
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for your review of the Bank House and all the items you highlighted that made your stay so good. The Wi Fi system is being upgraded because despite having exceptionally fast internet speeds the current system is struggling when a lot of guests are trying to access it at the same time. I hope we can welcome you... More 

worcester
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2015

We have just had our wedding here and it was amazing. From day one of planning our wedding we were made to feel very welcome. Kathy, mark,sue and Jemma were all fantastic in helping our big day run as smoothly as possible. Nothing was too much trouble for them. Also the food was fantastic, everything was cooked to perfection. All... More 

Helpful?
3 Thank lou99utd
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for taking the time to write your review of your wedding at the Bank House, we were so pleased you enjoyed it so much. Thank you for highlighting those who helped make your day so special, they and their teams work hard to make sure the whole day goes so smoothly. We wish you every happiness in married... More 

Birmingham, United Kingdom
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 September 2015

Stayed for a friends wedding nearby..Nice room, comfy bed, clean bathroom, good service, helpful staff, good breakfast, nice late bar.. Enjoyed late night drinks after hours with the groom and family..

Helpful?
Thank MrEsvee
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for such a great review of your stay with us, we were delighted you, the groom and his family were able to enjoy a special time with us. We hope to see you again in the future whether it be for a wedding or any other excuse to come and visit us. More 

Coventry, England, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 August 2015

Lovely hotel. Very relaxing. Staff very nice. Clean and spacious rooms. Good choice for breakfast with very helpful young ladies,very attentive. Convenient for Worcester and visiting Malvern Hills. Would definitely re-visit.

Helpful?
Thank Andrea E
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for your review of your stay over the Bank Holiday, we were delighted you enjoyed it so much and hope we can welcome you back in the future. More 

Malvern, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 August 2015 via mobile

I recently held my 50th birthday party at this hotel. The staff were all very friendly and courteous and made me very special. The room looked so amazing I almost cried, I couldn't have asked for more. The staff went out of their way to make sure everything ran smoothly (especially Sue) and I wouldn't hesitate to hold another party... More 

Helpful?
1 Thank SueyPrior
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for your wonderful comments about your party at the hotel, we were so pleased you and your guests enjoyed it so much. I cannot unravel the situation with the food going back to the kitchen but I suspect it would be more to do with the quality of the food after being out for a significant amount of... More 

wigan
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2015

Room 218, second floor. Quiet room but no air conditioning....tiny window so not much air, however hotel kindly offered us a fan. Nice bathroom and fab toiletries, Elemis. Tea and coffee making facilities and plenty of storage. We only ate at lunchtime but that was nice, hot baguettes .... Breakfast was lovely, bacon, sausage, tomatoes, black pudding, mushrooms, hash browns... More 

Helpful?
Thank andrew b
Richard B, General Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for a lovely review of your stay we were delighted you enjoyed it so much. The Spa is on schedule to be up and running in November (the pool is being filled in the next couple of weeks) and the pre-launch build up is now starting. Our WiFi system is also having an overhaul which will resolve the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Bank House Hotel, Spa & Golf brings traditional standards and modern style together in a cozy countryside setting. Nestled in the heart of rural Worcestershire, this vibrant venue combines classic (and classy) comfort with luxurious interiors. Situated between Great Malvern and Worcester, our hotel is ideally located for both business and pleasure. With major cities such as Birmingham, Bristol and Cardiff all just a few miles away. Not to mention the glorious Malvern Hills and Cotswold countryside, you'll never be far away from where you need to be. For business meetings, relaxing holidays, weddings and more, The Bank House Hotel, Spa & Golf is your ideal choice. ... more   less 

Additional Information about Bank House Hotel Spa & Golf, BW Premier Collection

Address: Bransford Road, Bransford, Worcester WR6 5JD, England (Formerly Bank House Hotel, Spa & Golf Club)
Region: United Kingdom > England > Worcestershire > Worcester > Bransford
Price Range: €98 - €173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bank House Hotel Spa & Golf, BW Premier Collection 3.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Bank House Hotel Spa & Golf, BW Premier Collection staff and other travellers.
10 questions
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midlands
Birmingham, United Kingdom
1 month ago
Malvern, England, United Kingdom

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Questions? Get answers from Bank House Hotel Spa & Golf, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“did not stay in any rooms only visited for the spa day”
 of 5 bubbles mariafW1686JK, 26 Nov 2016 | Read review
“Considering the views pretty much all rooms have a great view”
 of 5 bubbles MichelleW797, 25 Nov 2016 | Read review
“The Art Deco cinema in Worcester is really nice, they even show you to your seats with a torch !!”
 of 5 bubbles philb448, 31 Oct 2016 | Read review
“Executive and family rooms are very good. Also disabled rooms are on ground floor and have a walk-in shower.”
 of 5 bubbles BerylK834, 27 Oct 2016 | Read review
“Avoid the mulberry suite for family parties.”
 of 5 bubbles W1493GFrogerb, 23 Oct 2016 | Read review
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