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Bank House Hotel, Spa & Golf, BW Premier Collection

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Traveller (133)
Room & Suite (382)
Dining (40)
Overview
  • Excellent58%
  • Very good25%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“function room”(15 reviews)
“ample parking”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Heated pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (607)
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605 results
Traveller rating
345
152
74
20
14
Traveller type
Time of year
LanguageEnglish
345
152
74
20
14
Show reviews that mention
All reviewsfunction roomwedding receptionample parkingfriends weddingvisiting worcesterhigh standardstaff were really helpfulmalvern hillsbar foodstandard roomlovely hotelevening mealduty managerblack puddingfollowing morningnothing too much troublesteam room
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1 - 5 of 605 reviews
Reviewed yesterday via mobile

Stayed recently. Great staff from the friendly polite receptionist to the restaurant manager. Really impressed us how professional yet friendly all the staff were. Modern hotel and our room (number 8) was really good. Very clean and tidy. Only complaint was the food from evening...More

Thank John W
Reviewed yesterday

a Group of 18 had a weekend at the hotel as part of a golf trip. The hotel has a golf course within a 2 minute walk and that worked perfectly for us. On a B&B basis we found the hotel offered great value. The...More

Thank keith d
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded yesterday

Dear Keith D, Its great to read that your golf weekend went so well, we are very proud of our fantastic course and hope you found it good to play. Thanks for your positive comments in regard to your room, the service and breakfast. I...More

Reviewed 2 days ago via mobile

We attended a wedding and stayed overnight. The room was ok needs a refurb tired looking decor, room phone not working with exposed wires, mould on the ceiling in the bathroom, drainage poor from the bath almost blocked and silicone seal black in large areas....More

Thank nicben2018
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded yesterday

Dear nicben2018, I am sorry that on this occasion we failed to meet your expectations, it is most rare for us to encounter any issues with our rooms and will certainly look into this. We endeavour to provide a good quality breakfast and sorry that...More

Reviewed 4 days ago

The hotel it self is to a really high standard which is let down by the dining experience in both bar and restaurant, Our room was to an exceptional standard with great quality refreshments and toiletries. The room was immaculate but towels were different each...More

Thank Annielou11
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded yesterday

Dear Annielou11, Thanks for your recent post following your stay at the Bank House Hotel, Spa and Golf Club, I am pleased that you found your room to be so accommodating. I am very sorry that you had cause for concern over the service you...More

Reviewed 2 weeks ago

the bank house hotel and Spa Bransford on the A4103 Worcester to Hereford Road nice setting next to a golf course went for my sons wedding. All the staff were very helpful and nothing was to much trouble. the hotel was very clean . But...More

Thank Christopher C
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded yesterday

Dear Christopher C, Thank you for taking the time to post a review of your experience when attending your sons wedding. I am so pleased that everyone had a great time and that the team were so helpful. Our bar prices are very similar to...More

View more reviews
About
Description
The Bank House Hotel, Spa & Golf brings traditional standards and modern style together in a cozy countryside setting. Nestled in the heart of rural Worcestershire, this vibrant venue combines classic ...More (and classy) comfort with luxurious interiors. Situated between Great Malvern and Worcester, our hotel is ideally located for both business and pleasure. With major cities such as Birmingham, Bristol and Cardiff all just a few miles away. Not to mention the glorious Malvern Hills and Cotswold countryside, you'll never be far away from where you need to be. For business meetings, relaxing holidays, weddings and more, The Bank House Hotel, Spa & Golf is your ideal choice. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Photos
Traveller (133)
Room & Suite (382)
Dining (40)
Pool & Beach (28)
Amenities (97)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
chloe e
24 January 2018|
AnswerShow all 8 answers
Response from jersey45 | Reviewed this property |
Hi We did not eat anywhere local as we had all our meals in the hotel. The food was good and there was no need to try somewhere else. There is a pub about a mile away but was closed when we drove past.
1
Vote
Karen A
24 December 2017|
Answer
Response from GSteward | Reviewed this property |
Weekends & Bank Holidays are 8am to 7pm Other days are 7am to 8pm. Hope you enjoy your stay. We did
0
Votes
azi67
28 September 2017|
AnswerShow all 8 answers
Response from jpsbosson | Reviewed this property |
I seem to think the breakfast was 7.30 till 9.30 and maybe later on sunday.
0
Votes
Room Tips
"The hotel is set back from the road and none of our group had any complaints about noise."
Read review
"Nice hotel"
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"ground floor room 9 view or car park"
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"Executive rooms are well worth paying a little extra for"
Read review
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