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In reading all the ratings on this hotel I wasn't sure I wanted to stay at this Marriott but did. Thought I rated this as average it was a good clean and updated hotel room. The reason for the average rating was due to the...More
Date of stay: October 2018
Thank Anthony D
Response from Jada C, Manager at Courtyard Peoria DowntownResponded 27 October 2018
Anthony D - Thank you for taking the time to review your experience here. We appreciate your feedback and we will share it with our team in an effort to better serve our guests. We are glad that overall you did enjoy your stay here....More
This is my first stay at this particular hotel. My colleagues and I were warmly greeted by the worker at the front desk. Other front desk employees were helpful in giving dining recommendations & directions. The skyway to the parking garage and convention center are...More
Date of stay: October 2018
Thank Jeremy V
Response from Jada C, Manager at Courtyard Peoria DowntownResponded 7 October 2018
Jeremy V - Thank you for taking the time to review your experience here with us. We appreciate your detailed feedback and we are glad that overall you enjoyed your stay. We will share your feedback with our housekeeping team in an effort to be...More
Just spent a night with my son at the Courtyard. First the good. Rooms are modern and the breakfast buffet had good food and extremely nice staff.
Unfortunately a modern room and a good breakfast buffet are secondary to what is most important to me,...More
Date of stay: September 2018
Response from Jada C, Manager at Courtyard Peoria DowntownResponded 24 September 2018
Thank you for taking the time to review your experience here with us. We take great pride in delivering great customer service to our guests. We do apologize that we did not meet this goal with your recent stay in the cleanliness aspect. We have...More
On arrival, parking is in an attached building. On finally entering the facility, it is actually two hotels (both owned by Marriott).
I went to the wrong one. The attitude was amazing.
Don’t get me wrong - my stay at the Courtyard was very good......More
We had multiple rooms staying at this property with some challenging travel in between stays. A quick call to the front desk in advance of our stay made each check in run so smoothly it deserves an honourable shout out here. This is a spotlessly...More