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Holiday Inn Express Chicago Palatine

Booking.comUS$107*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$217*
US$107*
US$217*
US$108*
US$217*
US$108*
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Holiday Inn Express Chicago Palatine
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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Rock Island, Illinois
Reviewed 22 February 2016

We typically stay in Schaumburg when in the area but opted to stay here due to a better rate over a holiday weekend and were pleasantly surprised with our stay. Some reviews had mentioned the hotel was dated but we found it to be clean and comfortable. Breakfasts at Holiday Inn Express are fairly similar across the board; however, this...

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2Thank drivingsunset
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for your business and for taking the time to write a review! We value your feedback and I will share your comments with our staff today! Thank you

Noblesville, Indiana
Reviewed 18 February 2016 via mobile

Stayed here for a training session in Lincolnshire area. All of the hotels near the event were over $150.00 - we stayed here and saved almost $50.00 per person. Decent breakfast included, typical for a Holiday Inn Express, but good anyway. They have a very nice pool and hot tub. Very Friendly at check in. Very comfortable bed and my...

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Helpful?
1Thank Matt P
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for choosing us and for your kind comments. We pride ourselves on our customer service and our value! I am so glad you also enjoyed our pool and hot tub. Thanks again and have a great weekend. Eric Simon, GM

Fort Wayne, Indiana
Reviewed 18 January 2016

Booked a room to attend a birthday party nearby for a close friend. The outside area of the hotel is a turnoff with trash blowing around and the doors and windows quite dirty. I initially wondered if I had made a mistake when we checked in. The room and bathroom were quite clean and the included breakfast was very complete....

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Helpful?
1Thank alcand
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for taking the time to review our property. I am sorry we did not have The USA Today when you checked in. We always have a Chinese paper due to our large Chinese guest stays as well as USA today but they only publish Monday through Friday. We appreciate your business and your feedback.

Antioch, Illinois
Reviewed 27 December 2015

We stayed for one evening on December 19th, 2015 within a wedding block. Unfortunately, a smoke detector was malfunctioning when we returned to our room late in the evening. We were unable to sleep through the night as a blaring, beeping alarm continuously sounded every 5-7 minutes. It seemed a simple issue due to a battery needing replacing, and when...

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Helpful?
Thank Kim R
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

I am very sorry about the malfunction we had in the door alarm we had on the third floor the night you stayed. Unfortunately this was not a simple issue but a very rare malfunction that did not even alert the front desk. I truly hope we can win back your patronage and have you back again in the near...

Fort Pierce, Florida
Reviewed 14 December 2015 via mobile

Hotel was clean, comfortable with a very pleasant staff. When I checked in I was pleasantly surprised that the Hotel had provided a room upgraded. The room was clean, large and comfortable. Every time I encountered Hotel Staff, at the desk, dinning facility or in the hall they were friendly, pleasant and accommodating. I would recommend this Hotel and look...

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Helpful?
Thank Rick R
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for taking the time to share your stay with us! I will share your input with housekeeping and the front desk. We value your comments and hope you can stay with us again soon! Thanks

Reviewed 5 December 2015

This Holiday Inn has been around for quite awhile and they sure keep it in nice condition! Clean quiet rooms with excellent bedding and pillows. Fantastic breakfast in the morning. Huge indoor pool which we didn't have enough time to use :o( I would stay here again! Friendly Staff!

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Helpful?
1Thank JUST C
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you so much for taking the time to review our Hotel. I am so glad you enjoyed our breakfast and the property. I will let all the staff know about your feedback. Your input is very important to us. Thanks again!

Mount Pleasant Mills, Pennsylvania, United States
Reviewed 4 November 2015 via mobile

It was a nice hotel, clean, and great breakfast, but our room on the 2nd floor felt old. The door was thin and chincy like any could kick it in. The bathroom small and not much counter space....yet there was plenty of entry space which could have made a bigger bathroom. Breakfast had many options and staff were all very...

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Helpful?
Thank Mandy H
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to read that you thought the hotel was clean, that you enjoyed the staff and liked the Express Start Breakfast offerings. I will forward your ideas on to our owner in regards to ways to improve the hotel for consideration. Again, thanks for...

Reviewed 28 October 2015

We had a very nice room, the bed was comfortable. We had a king bed plus a pull out couch if we would have needed it. The bathroom was adequate, clean and the shower was good. They have a huge exercise area and a nice pool because they are attached to an old Gold Gym. The breakfast was good and...

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Helpful?
Thank Jrsmith1154
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to read that you enjoyed your stay. I hope that we can host you again in the future. Safe Travels! John Rohrbach General Manager

King of Prussia, Pennsylvania
Reviewed 23 October 2015

The rooms were nice and the beds were very comfortable. The hotel is a bit dated and worn. The traffic noise was loud even with earplugs in. I heard it every morning earlier than I wanted to. The breakfast had a nice selection and the cinnamon rolls were delicious. Just make sure that the hot stuff is hot before you...

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Helpful?
Thank AmyD1204
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. I am happy to learn that you found the rooms to be nice and found the beds to be very comfortable. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We will address the concerns that you noted. I...

Reviewed 11 October 2015 via mobile

Easy to get to and free parking. Excellent friendly staff throughout the hotel . Very comfortable bed and pillows. I was in a king size room with a very large and comfy chair and automon. desk and chair, small fridge and microwave . Free wifi with strong signal . Nice pool and large hot tub. Sauna was great too ....

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Helpful?
Thank Jennifer D
HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago Palatine, responded to this review

Thank you for staying with us and taking the time to write your review. We appreciate your kind words and hope that we can host you again soon. We apologize that the steam room in Steelhorse Athletics was not working due to their renovation. Safe Travels! John Rohrbach General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more   less 

Additional Information about Holiday Inn Express Chicago Palatine

Address: 1550 E Dundee Rd, Palatine, IL 60074-8311
Region: United States > Illinois > Palatine
Price Range: €89 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago Palatine 2.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Holiday Inn Express Chicago Palatine Hotel Palatine
Holiday Inn Palatine
Palatine Holiday Inn
Holiday Inn Express Palatine
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago Palatine staff and other travellers.
3 questions
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Orlando
Galesburg, Illinois
New Orleans

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Questions? Get answers from Holiday Inn Express Chicago Palatine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would suggest a higher floor. I have always stayed on a higher floor and found it to be quiet.”
scharfetufts, 23 May 2017 | Read review
“Try for a room on the south (Front door) side of the hotel is traffic noise bothers you. It's not bad either side.”
LarryCA, 27 Nov 2016 | Read review
“ask for 5th or 6th floor.”
Jrsmith1154, 26 Oct 2016 | Read review
“At the far end from the highway”
CarlosC172, 1 Oct 2016 | Read review
“Choose a room on one of the upper floors.”
journalmytrips, 26 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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