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Holiday Inn Express Chicago Palatine

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Traveller (6)
Dining (4)
Room & Suite (2)
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Overview
  • Excellent42%
  • Very good31%
  • Average19%
  • Poor4%
  • Terrible4%
Travellers talk about
“room was clean”(13 reviews)
“hi express”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Chicago Palatine
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Offers from Holiday Inn Express Chicago Palatine
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Reviews (145)
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58
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28
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58
43
28
7
6
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All reviewsroom was cleanhi expressthe maintenance guylarge indoor poolchicago areano refrigerator or microwavefitness areaup to datefree breakfastminute drivefront desk staffhome away from homewi fibusiness tripa great place to stayking suiteo'hare airport
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31 - 35 of 142 reviews
Reviewed 22 August 2016

We have stayed in this hotel twice in the last two years. It is nice, very clean, and in a quiet part of town. The front desk person was sweet, and took the time to chat with us about our stay. The hotel is a...More

Thank Georgia E
Response from HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago PalatineResponded 24 August 2016

I am so sorry you did not like the mattress in your room. I apologize but am glad you thought our prices were fair and that the front desk staff was helpful. I hope you can give tus the opportunity to serve you again in...More

Reviewed 15 August 2016

After I'd attended a couple of events at this property with my former condo association, I booked a workshop for two days with the hotel. The sales/event manager, Theresa, was incredibly helpful throughout the entire booking process. Everything was delicious with our catering orders and...More

Thank ElizabethFromChicago
Response from HIE-PAL-MGT, Manager at Holiday Inn Express Chicago PalatineResponded 17 August 2016

Thank you so much for taking the time to review our property. I really appreciate it. We value your business and hope you can be back with us again soon.

Reviewed 31 July 2016 via mobile

My family and I booked this hotel on July 30 2016 because the kids wanted to get in the pool and play basketball as we have used this hotel previously in the past in June 2016 that stay was good but our last visit was...More

1  Thank gbeal28
Response from HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago PalatineResponded 12 August 2016

Thank you for taking the time to speak with me last week about your stay. As I stated on the phone our gym is leased out and they do have policies and procedures about how many people are allowed in the gym for each room....More

Reviewed 19 July 2016

We stayed there the night of my daughter's wedding. There seemed to be a lot of guests from various weddings staying at the hotel. The lobby and elevators were crowded even at midnight. The room was very nice, the shower head was very good though...More

Thank Keith C
Response from HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago PalatineResponded 21 July 2016

Thank you for taking the time for sharing your feedback. I am so glad you enjoyed your stay. We were very busy over the weekend. I hope we can have you back again soon.

Reviewed 18 July 2016

So far I'm loving Holiday Inn Express hotels. Nothing really negative to say about this establishment. If had to be pressed "really hard" about something negative to say, I would say that it's NOT close to downtown Chicago at all. In fact, it took approximately...More

Thank travelbug00shiloh
Response from HIE-PAL-MGT, General Manager at Holiday Inn Express Chicago PalatineResponded 21 July 2016

Thank you so much for sharing your experience with us. I am so glad you enjoyed your stay. I hope you are in the area again soon and we can help you out.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$101 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Dining (4)
Room & Suite (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
margaret785
20 July 2016|
Answer
Response from Robert S | Reviewed this property |
I'm not sure they have a shuttle. Best way to find out about that is to call the front desk.
1
Vote
orlandobop54
2 May 2016|
AnswerShow all 2 answers
Response from Mandy H | Reviewed this property |
Yes
1
Vote
phinnola
11 March 2015|
Answer
Response from HIE-PAL-MGT | Property representative |
Hello Phinnola, It is extremely easy to get to the city from here. The best option to get there is taking the Metra Northwest Train. The closest stations are Arlington Park and the Palatine location. Our hotel shuttle... More
0
Votes
Room Tips
"Ask not to have a room by the loading dock."
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"High up and away from the lobby. I would guess the back side is best."
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"I would suggest a higher floor. I have always stayed on a higher floor and found it to be quiet."
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"Try for a room on the south (Front door) side of the hotel is traffic noise bothers you. It's not bad..."
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